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Tenpin - Bristol Avis 

135
TrustScore 4 sur 5

4,1

Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We went there for my daughter’s ninth birthday with family and friends. She had so much fun when we go there every year to celebrate special occasions. I would recommend going there. The food is good.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Everything was great except for there being no size 7 bowling ball which meant I had to use either size 6 (too light) or size 8 (too heavy). I've not had a problem finding a size 7 on previous visits... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.


Coordonnées de contact

  • Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, Royaume-Uni

  • 0333 034 6100

4,1

Bien

TrustScore 4 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(135)

11 702 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

It was good to go bowling

It was good to go bowling, the place has had an uplift since I last came, a long time ago. The only problem we had was with a jammed machine that took our money and didn’t give us game credit. Eventually we got a guy to come out and unjam it and sort us out.

14 février 2026
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Réponse de Tenpin - Bristol

Hello Pedro,
Thank you for taking the time to rate Tenpin Bristol 4 stars. We're glad you enjoyed the updated bowling alley! We regret to hear about the machine issue and appreciate you bringing it to our attention. We'll look into this to prevent future problems. Thanks for your feedback. All the best ~ Laura

Noté 3 sur 5 étoiles

Bristol Tenpin

It was a busy day as expected but a few issues. Arcade didn’t have any change machines working so getting cash to use some of the arcades that were cash only was difficult and multiple things weren’t working.

A queue for the bowling with only 1 staff member booking people in on the till so it took a while to get our lane, it says to arrive 15 minutes before and it took all that to get our pre-booked lane. Bowling was great but we ordered drinks to the lanes which took around 20 minutes but it was probably due to how busy it was.

14 février 2026
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Réponse de Tenpin - Bristol

Hello Steve,
Thank you for taking the time to rate Tenpin Bristol 3 stars. We appreciate you sharing your experience. We're sorry to hear about the issues with the arcade machines, the wait time for bowling, and the delayed drinks service. We'll address these concerns to improve our guest experience. We hope that your next visit is a 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Gameplay on time food o k but woukd…

Gameplay on time food o k but woukd have been ,better served at the end of out session

17 février 2026
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Réponse de Tenpin - Bristol

Hi there,

Thank you for your amazing 5* review at Tenpin Bristol! We are delighted you've had such a great time whilst on your recent visit it us. We will ensure any feedback is passed back to the venue for future improvements. We look forward to welcoming you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

It was very very busy but great service …

It was very very busy but got served quickly, even the drinks came out quickly. Couldn’t ask for much more.

7 février 2026
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Réponse de Tenpin - Bristol

Hi Russell, thank you so much for the brilliant 5* rating and review of Tenpin Bristol. It's lovely to hear that you had a really nice time, despite us being busy and that the team were able to get your drinks out to you as quickly as possible.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Always a good afternoon out

Always a good afternoon out, lots for kids to do after bowling! Amazing staff always happy to help

7 février 2026
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Réponse de Tenpin - Bristol

Hi Laura, thanks for leaving a rating and review for Tenpin Bristol! We appreciate your fantastic 5-star rating! We are so pleased you enjoy your afternoons with us and that our team is always helpful. Thanks again and we hope to see you again soon! Best wishes - Rosie

Noté 2 sur 5 étoiles

Not a great experience

The staff themselves seemed lovely but they were understaffed took ages to get a drink and even then people pushed in front of me after waiting for 20 mins or so. There was 1 person on the bar 1 person on from desk to get checked in the machines kept running out of tickets and over all just abit of a hectic experience I’m not one to complain or leave reviews but I didn’t enjoy our time there and I wouldn’t go back

8 février 2026
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Réponse de Tenpin - Bristol

Hello there, We appreciate you taking the time to share your experience. We're sorry to hear that the understaffing and ticket machine issues negatively impacted your visit. We will address these concerns to improve our guests' experiences. If you would like to discuss it further with us, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 3 sur 5 étoiles

Informed that the lane was not working…

Informed that the lane was not working due to issue with bowl in alley. No response for 15 minutes. Had to wait in queue and saw same person who my son had seen and they denied being told. Eventually moved to a free lane.

8 février 2026
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Réponse de Tenpin - Bristol

Hello, We appreciate you taking the time to share your experience. We're sorry to hear about the lane issue and the delay you faced. We'll address this internally to improve our response times and communication. We do hope to see you again soon. Many Thanks - Kim

Noté 5 sur 5 étoiles

Nice place for family

Very nice and clean place:) staff is very helpful:)

26 janvier 2026
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Réponse de Tenpin - Bristol

Hello there, Thank you for taking your time to leave us an amazing 5* review. We are really pleased to hear that you enjoyed your recent visit to our Tenpin in Bristol. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Friendly staff and great atmosphere

Friendly staff, clean (even the toilets!!!) and great atmosphere. The music was banging out and felt like you were ‘out out’. Massive improvement over the last few years. Well done Tenpin 👏🏻

1 février 2026
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Réponse de Tenpin - Bristol

Hi Katie, thank you for the fab 5* rating and review! We're so pleased to hear that you had a great time at Tenpin Bristol and that you enjoyed the service and atmosphere. We look forward to seeing you again soon! Best wishes- Adelaide

Noté 5 sur 5 étoiles

great time bowling

good place for bowling staff friendly

25 janvier 2026
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Réponse de Tenpin - Bristol

Hello SD,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We are delighted that you found the venue a good place for bowling and the staff friendly. We look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

Very enjoyable

Very enjoyable

23 janvier 2026
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Réponse de Tenpin - Bristol

Hi Lydia, thank you very much for the wonderful 5* review of Tenpin Bristol! We are so pleased you had a great time with us and we very much hope to welcome you back again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Good

Perfect for family time

24 janvier 2026
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Réponse de Tenpin - Bristol

Hey Kelly, thank you for the lovely 5* rating of Tenpin Bristol. We're delighted to hear that you had a fun time with family. We hope to see you again soon for another fun time.
Take care,
Kirsty

Noté 4 sur 5 étoiles

Father and Son time made special

I took my Son the Tenpin in Bristol for 2 games of bowling etc.
We had a great time and it was cheaper than the Hollywood Bowl in Cribs Causeway.
OK it's not as flash but the Bowiling lanes are good, so it's the other facilities and activities.

11 janvier 2026
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Réponse de Tenpin - Bristol

Hi Paul, thank you for rating Tenpin Bristol 4*! We're so pleased to hear that you had a great time bowling with your son and that you enjoyed our other activities and pricing. We hope to see you again soon! Best wishes - Adelaide

Noté 1 sur 5 étoiles

Unorganised chaos

Appreciate Saturday is a busy time. However after patiently queuing (having pre booked) for 30 minutes, we were given a lane. Once we got there, we had to wait another 15 minutes for the family to finish their game. It then took us to go back to the staff to ask to set us up our match after the other family had finished, when told they would sort it immediately.

We played our first shot, only for the staff to then come and move us to another lane, as a family behind were making a fuss and being impatient and didn't want to move. We did to help the situation, however the whole experience was frustrating and a waste of time.

24 janvier 2026
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Réponse de Tenpin - Bristol

Hi there, thank you for the review for Tenpin Bristol! We're sorry to hear that the wait time had been longer than expected to start your games, and for the confusion with the lane assignments. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bristol', and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide

Noté 1 sur 5 étoiles

Unacceptable wait time for pre-booked game

We arrived 15 minutes before our booked time and had to wait in the queue for 20 minutes to be seen. At the desk I was told the lane we were booked on was running 40 minutes late!!! I was not offered an alternative lane and ended up asking for a refund.

24 janvier 2026
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Réponse de Tenpin - Bristol

Hi Tracy, thank you for taking the time to review Tenpin Bristol! We're very sorry to hear that the wait time had been longer than expected to start your games. During peak times we can sometimes encounter issues which can cause unexpected delays, however we are sorry for any inconvenience and disappointment caused. We hope to see you again in the future for a better experience. Best wishes - Adelaide

Noté 4 sur 5 étoiles

Great visit

Great visit, really well organised and pleasant. Nice lights. Only 4* as we had to wait about 15 minutes for help when there was technical issue on our lane.

17 janvier 2026
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Réponse de Tenpin - Bristol

Hi Klaudia, thank you for leaving Tenpin Bristol a lovely 4* rating. We are so pleased to hear you had a great visit to us and enjoyed the lights. We are sorry to hear you had to wait so long for assistance for an issue, and we appreciate the feedback regarding this. We hope to welcome you back again soon! Best wishes - Kaylee

Noté 5 sur 5 étoiles

Excellent place ,loved the bowling and…

Excellent place ,loved the bowling and the food was good.

10 janvier 2026
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Réponse de Tenpin - Bristol

Hi Joe,

Thank you for your amazing 5* review a Tenpin Bristol! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Great hours bowling but expensive

Booking online was really easy. Booked 2 games for my husband, myself and Granddaughter. I thought it was quite expensive for an hours bowling and it was freezing in the building.

5 janvier 2026
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Réponse de Tenpin - Bristol

Hi Mollie
Thanks for the super 4* rating for Tenpin Bristol. We're glad booking was easy for you. We appreciate your feedback regarding the cost and temperature. We will share your comments with our team for review. Best wishes - Clare

Noté 1 sur 5 étoiles
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Réponse de Tenpin - Bristol

Hi Leon
Thank you for taking the time to share your experience at Tenpin Bristol. We regret that our service and food did not meet your expectations. We'll address these issues to improve our standards. Hope you will give us another chance in the future. Best wishes - Clare

Noté 5 sur 5 étoiles

Great place for entertainment cannot…

Great place for entertainment cannot say anything bad really

7 janvier 2026
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Réponse de Tenpin - Bristol

Hi Royston, thanks for leaving Tenpin Bristol a lovely 5* rating and review! We're glad you enjoyed your experience and that our entertainment met your expectations. Thank you for sharing your positive feedback with us! We hope to see you again soon. Best wishes - Rosie

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