I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Voir plus
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Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Voir plus
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Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
L'entreprise a répondu
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Voir plus
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Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Voir plus
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Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Royaume-Uni
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We love to go bowling, and it is a great experience every time. The low point is always about the food, and this time, Guinness was out of stock.

Réponse de Tenpin - Cambridge
Used a special offer to keep cost down. Was running late to arrive and they happily revised the arrival time on the booking. Friendly staff and welcomed the drinks and food deliveries to the lane.

Réponse de Tenpin - Cambridge
We visited Cambridge Leisure again and had a great time overall – the game and experience were fantastic.
Unfortunately, the food service let it down. We waited about 40 minutes for two pizzas, and when they finally arrived, they were no longer warm. This isn’t the first time we’ve had issues with food – on a previous visit we also experienced long waits and didn’t receive what we ordered.
It’s a great place, but the food service really needs improvement.

Réponse de Tenpin - Cambridge
It wasn't a great experience, sadly. The Cambridge premises were late opening up and there was no apology to acknowledge this, the service was slow and our bowling lane electrics short-circuited (according to the technician) so the barriers failed to raise for our children. It costs £66 for a family of four to go bowling so the experience didn't really feel like value for money.

Réponse de Tenpin - Cambridge
Not enough lighter/smaller bowling balls available. Our lane developed a fault and it took a long time before anyone came to assess it. Some of the arcade games weren't working properly and some took credits without exchanging for a game. Not great value for money sadly

Réponse de Tenpin - Cambridge
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmosphere.
I especially loved how you can pre-book drinks beforehand, it made everything so much easier with no faffing around once we arrived. Such a convenient touch for families.
Another thing we really enjoyed was being able to add your photo to the scoreboard. It’s such a fun little feature and makes the experience feel more personal.
Overall, a really enjoyable family outing and we’ll definitely be back! Xx

Réponse de Tenpin - Cambridge

Réponse de Tenpin - Cambridge
All good about for a slightly sticky bumper on lane 18 which gave me a bunch of cheat points.

Réponse de Tenpin - Cambridge
Karaoke room that we booked delayed by 36-30 minutes
Chips were burnt and burgers dry and very basic
Bowling was great

Réponse de Tenpin - Cambridge
I took my 12 year old son and 3 of his friends to Cambridge tenpin as a birthday treat.
There were barely any staff at the bar and reception area, we had pre-booked.
The staff who were there, were very over-worked and were covering the whole of the bowling alley. Huge queues at both. I noted only 3 different staff in the 2 hours we were there.
The toilets were disgustingly filthy with poo. Blocked toilets and no toilet paper.
Two of our party had milk allergies, I made the staff aware whilst trying to order and they said 'We cannot advise on allergens.' So, two of our party had to go without eating. They would have been happy with chips.... the staff member said the same 'We cannot advise on allergens' As you can imagine, this was very disappointing and the children were left hungry as there was no alternatives available for me to purchase for them. Overall a very bad experience for all of us.
**Maybe a goodwill voucher for a better visit will take away some of the disappointment caused??

Réponse de Tenpin - Cambridge
Ordered some chips and waited for 45 minutes and they never arrived. Had to go and get a refund and the refund took quite a while to go through

Réponse de Tenpin - Cambridge
Fantastic from booking to leaving. The staff were very helpful and friendly. Would recommend

Réponse de Tenpin - Cambridge
We had a very enjoyable time overall – the bowling and atmosphere were great.
The only issue was with the food service. It was brought out without checking with us about the timing, and not all guests had arrived yet, so the food went cold while we waited. It would be much better if staff could confirm with the organiser when to serve the food.

Réponse de Tenpin - Cambridge
Easy to book the activity and the line was ready on time.

Réponse de Tenpin - Cambridge
We had a very good time. The only minor thing is that there were not enough balls for everyone and we ended up sharing a single ball between two persons.

Réponse de Tenpin - Cambridge
Over all the visit was ok, staff were helpful and greeting, just the equipment could do with some maintenance. The lane bumpers needed to be switched off by the desk only as the buttons on the screen wouldn't allow us and then went to the pool table after and it was missing 2 balls. As I say when notified the staff immediately came and helped but it put a bit of a tarnish on the visit. Also the soft drinks tasted too much of syrup and not the actual drinks.

Réponse de Tenpin - Cambridge
We all had a fab time bowling.
There wasn't many staff on and we had to wait for sometime at the bar before somebody came.

Réponse de Tenpin - Cambridge
Staff are slow lazy and not polite. Toilets are disgusting and lanes keep failing with bumpers. Food is averagely poor and beer lines are filthy no one wants stinky drinks in dirty glasses

Réponse de Tenpin - Cambridge
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