The things that makes Tenpin in Cardiff are the staff - it was peak time on a Bank Holiday and without question they honoured a voucher that wouldn't usually be valid, but they had given it to us to m... Voir plus
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Établissement
Changer d'établissementParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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Lisez les avis des autres
Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... Voir plus
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Unfortunately the security staff let the side down. A language and cultural barriers cause a lot of upset and stress. It is very dark inside whilst bowling, making it very disorienting for members of... Voir plus
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Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Coordonnées de contact
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Royaume-Uni
- 0333 034 6100
4,1
Bien
247 avis
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Security wouldn't let me in cos I had a…
Security wouldn't let me in cos I had a Costa drink.
He expected me to throw it away. Not everyone can afford the drinks in Tenpin
8 avril 2026
Réponse de Tenpin - Cardiff
Hi there. We are really sorry for any disappointment caused at your recent visit to Tenpin Cardiff! Drinks would need to purchased at the venue directly. However, we will be sure to pass these comments on. Best wishes, Jade.
Réponse de Tenpin - Cardiff
Hi Darren, what a fabulous 5* review of Tenpin Cardiff Nantgarw! We are thrilled you had the best time and found our team helpful and we can't wait to welcome you back again soon! Best wishes - Mel
Food is a let down
Did the escape rooms - titanic, which was absolutely brilliant and I wish we’d have gone straight home after so my review would have been 5 stars. The escape room was really good, quite hard and the staff were just fantastic. Highly recommend!! Unfortunately what really let the experience down was the food! We ordered 4 meals so over £50, they took 45 minutes to arrive and when they did most of them were over cooked. The 2 pizzas we ordered were at least edible. The burger was just 2 greasy patties in a stale bun, no sauces. The curly fries that they came with were rock hard, literally would have broken a tooth to eat them, the hotdog at least came with edible fries but no sauces or crispy onions. Told a manager and they took the curly fries and the hot dog and fries away to replace and explained the kitchen was backed up and would be 10-15 minutes. They arrived my curly fries were better but the hotdog was missing the fries! The place as a whole is very good, but clearly not somewhere i would want to eat in again.
8 avril 2026
Réponse de Tenpin - Cardiff
Hi Becci, thank you for taking the time to leave a review of Tenpin Cardiff! We are so pleased to hear you enjoyed Houdini's escape room but we are very sorry to hear that your food was not served at our usual high standard! Your feedback will most certainly be forwarded to the team for future improvements and we hope this will not deter your from visiting us in the future! Best wishes - Mel
Réponse de Tenpin - Cardiff
Hi David, thank you for leaving Tenpin Cardiff a rating and review! We're glad the grandchildren had a great experience! Thank you for your positive feedback; we appreciate it very much and we hope to see you again in the future! Best wishes - Rosie
The new soft play area is fantastic by…
The new soft play area is fantastic by don and my niece had the best time and loved it in there
1 avril 2026
Réponse de Tenpin - Cardiff
Hi Rebecca, thank you for the 5* review for Tenpin Cardiff! We're so pleased to hear that you enjoyed the soft play, and we hope to welcome you back again soon! Best wishes - Adelaide
Great thank you we often come and have…
Great thank you we often come and have a good time
1 avril 2026
Réponse de Tenpin - Cardiff
Hi Kate, thank you for leaving Tenpin Cardiff a lovely 5* rating and review! We appreciate your fantastic feedback and we're so glad you often have a good time with us! Thank you for your continued patronage and we look forward to seeing you again on your next visit! Best wishes - Rosie
Birthday celebration age 10 and separate adults game
Our pre-booked lanes were ready for us. We were given ample time to finish our games. Staff were very helpful in adding players and making adjustments to the player distributions over lanes we requested.
1 avril 2026
Réponse de Tenpin - Cardiff
Hi Tamara, thank you for the lovely 4* review of Tenpin Cardiff! We are so pleased to hear you had such an enjoyable visit and the staff were able to help with any adjustments! We do hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes -Mel
Went there with my partner and the kids…
Went there with my partner and the kids to play bowling then had teenagers in the next lane messing about fighting and pushing eachother who went into my daughter and swearing at eachother when we asked please stop swearing there's kids around they just laughed and carried on not the best experience
1 avril 2026
Réponse de Tenpin - Cardiff
Hi Ross, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear that you recent visit was ruined by other guests! Your feedback is very important to us and will be passed to the team to ensure improvements are made! In the meantime we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back soon! Best wishes - Mel
Sons 16th…
Came here for a bowling session for my oldest sons 16th birthday. Really annoyed that bowling parties are only done after 10am when we wanted an evening time tough seems unfair and felt like my money was welcomed. Paid for 1 bowling session and some drinks, oldest son loved it, signing to staff was easy. Even went to the arcade and the lady who was behind the counter for prizes was amazing and so lovely to both my younger boys. Couldn't have asked for a better night and definitely doing 1 play sessions instead of a party as it was so much better even when it was busy as it was during the holidays
31 mars 2026
Réponse de Tenpin - Cardiff
Hi Jodie, thank you for taking the time to leave a review of Tenpin Cardiff! We are so pleased you had a great night with us. Your feedback is very important to us so please be assured all will be passed on! Best wishes, Jade
Réponse de Tenpin - Cardiff
Hello, what a wonderful 5* review of Tenpin Cardiff Nantgarw! We are so pleased to hear you found our booking process easy and had such a great time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Great customer service
2 avril 2026
Réponse de Tenpin - Cardiff
Hi Zane, thank you for rating Tenpin Cardiff 5*! We will pass your kind feedback on to our team. We hope to see you back soon! Best wishes, Jade
We went with SEN learners from college
We went with SEN learners from college. Staff were great and gave us lanes that were wheelchair accessible.
26 mars 2026
Réponse de Tenpin - Cardiff
Hi Angharad
We're glad you enjoyed your experience and that our staff were helpful in providing accessible lanes for your SEN learners from college. Thank you for your positive feedback! Best wishes - Clare
The soft play is great
The soft play is great, however, the venue was extremely cold and not an enjoyable experience for the adults seated.
29 mars 2026
Réponse de Tenpin - Cardiff
Hi Marcelle
We appreciate your feedback on the soft play area. We're sorry the temperature impacted your experience. We will look into this to ensure a more comfortable environment. Best wishes - Clare
Lane service was quick and reliable
Lane service was quick and reliable. Drinks and bowling were a good price on a Tuesday. It was clean and tidy.
1 avril 2026
Réponse de Tenpin - Cardiff
Hello, thank you very much for the excellent 5* review of Tenpin Cardiff! We are so pleased you found our venue clean a tidy and received a quick and reliable service to your lane! We do hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Great fun and easy to book online and…
Great fun and easy to book online and shown to our lane immediately. The only negative was the food. It came immediately as were started to bowl. I'm not sure but perhaps I should have asked the guy at reception to have delayed yhr food until we’d finished our two games.
1 avril 2026
Réponse de Tenpin - Cardiff
Hi Richard, thank you very much for taking the time to leave such a lovely 5* review! We are so pleased you had a great time and we take on board all feedback which we will be certain to pass on. In the meantime, we hope to welcome you back again soon for some more bowling fun! Best wishes - Mel
Réponse de Tenpin - Cardiff
Hi Shann,
Thank you for your amazing 5* review at Tenpin Cardiff! It's great to see you've had such a great time whilst on your recent visit to us. We are delighted you found the staff so friendly and helpful and we look forward to welcoming you to the venue again very soon! Best wishes- Steph
It was fun and i like how each person…
It was fun and i like how each person could take a photo to show what it was their turn. need more sauces though provide with food.
25 mars 2026
Réponse de Tenpin - Cardiff
Hi Rhiannon, thank you for leaving Tenpin Cardiff a great 4* rating. We are really pleased to hear you had a fun time with us recently, especially taking a photo for your turn! We appreciate the feedback regarding the sauces though and will ensure this is passed on. We hope to welcome you back again soon! Best wishes - Kaylee
Lovely great day
25 mars 2026
Réponse de Tenpin - Cardiff
Hi Lisa
Thanks for taking to time to leave a fabulous 5* review. We are glad you enjoyed your day and hope to see you soon. Best wishes - Clare
Booked in early and effortlessly…
We were booked in early which suited our plans and was super friendly and fast. Seamless.
25 mars 2026
Réponse de Tenpin - Cardiff
Hello Simon, Thank you for sharing your comments with us. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Cardiff. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Not enough to fill 2 hours
I feel the children were bored after an hour of bowling. We ended up trying to stretch it out and then as soon as they had had the food I had to pay for the full party to go into the softplay. The balloon puppetry was a nice idea to break it up but maybe some other little things like this to fill the time a little would improve the experience all round.
25 mars 2026
Réponse de Tenpin - Cardiff
Hi Sophie, thank you for taking the time to leave Tenpin Cardiff a rating and review! We appreciate your feedback and we're sorry to hear that the children were bored. We'll ensure your feedback is shared with the relevant teams to improve our services in the future. We hope to see you all again soon! Best wishes - Rosie
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