Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... Voir plus
L'entreprise a répondu
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Voir plus
L'entreprise a répondu
Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Coordonnées de contact
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Royaume-Uni
- 0333 034 6100
4,1
Bien
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service even when I had to…
Fantastic service even when I had to change the date and time of my booking. No complaints whatsoever 👍🏾
14 mars 2026
Réponse de Tenpin - Croydon
Hi Baba, thank you for leaving Tenpin Croydon an excellent 5* rating. We are so glad to hear you received great service when moving the date of your booking. We look forward to welcoming you back for another visit soon! Best wishes - Kaylee
Réponse de Tenpin - Croydon
Hi Sood, what a fabulous 5* review of Tenpin Croydon! We are delighted you enjoyed your visit and we very much hope to welcome you back again soon for another great day out! Best wishes - Mel
I completely forgot the name of the…
I completely forgot the name of the lovely lady who works behind the bar but she was so lovely and fun to talk to, took good care of us and even set aside closing to assist us.
1 mars 2026
Réponse de Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're so pleased to hear that our team member had made your visit and even better experience and we will be sure to pass on your kind feedback. We hope to see you again soon! Best wishes - Adelaide
It was busy due to being the weekend
It was busy due to being the weekend , so book your games online. Be mindful that your games will be about 20mins when it’s a busy time. Otherwise it was good fun .
1 mars 2026
Réponse de Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're glad to hear that you had a fun visit, and we hope to welcome you back again soon! Best wishes - Adelaide
The place smelt very Smokey
The place smelt very Smokey. Found it difficult to breathe after a while. Not many bowling balls to use. Sharing 6 balls between 2 families. Machines not taking coins properly. A few machines were not working. The place needs a good clean/a very deep clean. The venue has a lot more potential. I have given 3 stars as my children enjoyed themselves.
28 février 2026
Réponse de Tenpin - Croydon
Hi, thanks for taking the time to leave a review of Tenpin Croydon. We are sorry to hear that your visit was not what you had hoped for. Your feedback is important to us and we will ensure that this is passed on to the correct teams to review for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Fun on the lanes
Fun on the lanes, but slow drinks service and no flexibility on the pre ordered drinks.
26 février 2026
Réponse de Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Croydon. However we are sorry to hear that you had a long wait for the drinks to be made. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Many Thanks - Kimberley
Réponse de Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Croydon. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Had a good time
Had a pretty easy check in and when our lane broke was quickly fixed. Only real problem was waiting for our prizes
19 février 2026
Réponse de Tenpin - Croydon
Hi there,
We're glad the check-in was easy and the lane issue was resolved quickly. We apologize for the wait you experienced when redeeming your prizes, and we appreciate your feedback. Best wishes - Clare
Great day with family I won of course
20 février 2026
Réponse de Tenpin - Croydon
Hello Cliff, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time with us. We do hope to see you again soon. Many Thanks - Kimberley
The tables had food and glasses left…
The tables had food and glasses left from the last customers
21 février 2026
Réponse de Tenpin - Croydon
Hello Website User4,
Thank you for taking the time to rate Tenpin Croydon 2 stars. We are sorry to hear that the table you wish to used has food and glass left from the last users. We hope that the rest of your time spent with is was enjoyable. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Réponse de Tenpin - Croydon
Hello Caroline,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted you found the staff friendly and that you find the centre a good place to meet your friends. We look forward to welcoming you back again soon. All the best ~ Laura
Awful experience - horrible place
Honestly awful , lane kept breaking , food and spilt drinks everywhere - no one to tidy up before you get to the lane - when ask for it to be cleaned get told to clean up ourselves .
Wait 1 hour for a drink to arrive - honestly I have wasted £50 of my money booking this as could not even have a proper game - highly disappointing- managers there don’t seem to care either
22 février 2026
Réponse de Tenpin - Croydon
Hello Dean,
Thank you for taking the time to rate Tenpin Croydon 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the issues with the lane, cleanliness, and service you encountered. Please email customer.feedback@tenpin.co.uk with 'Review' in the subject line so we can investigate further. We hope to offer you a better experience in the future. All the best ~ Laura
Yheee is not enough time esp when is…
Yheee is not enough time esp when is bowling with kids
22 février 2026
Réponse de Tenpin - Croydon
Hello Vi,
Thank you for taking the time to rate Tenpin Croydon 1 star. We are sorry that you felt you didn't have enough time to bowl with children. We hope you enjoyed the rest of your visit. All the best ~ Laura
Réponse de Tenpin - Croydon
Hello Sinead,
Thank you for taking the time to rate Tenpin Croydon 3 stars. We are sorry to hear that your experience wasn't the 5 star experience we wish to give all our customers. We will pass this feedback onto the venue for training and improvement purposes. We hope that your next visit is a 5 star experience. All the best ~ Laura
Réponse de Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Réponse de Tenpin - Croydon
Hi Tracey, thank you for the excellent 5* rating! We're so pleased to hear that you enjoyed our offers and that you had a pleasant and enjoyable experience. We look forward to seeing you again soon! Best wishes - Adelaide
Réponse de Tenpin - Croydon
Hello Corinne,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you enjoyed your visit and that the staff were helpful and friendly. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Never again.
Food waiting time over 20 minutes.
Cold and dry when arrived.
When needed staff they was too busy talking amongst themselves
Music way too loud for a indoor activity
21 février 2026
Réponse de Tenpin - Croydon
Hi there
We are sorry to hear that you did not enjoy your visit to us. We regret that the food took too long and arrived cold. We'll address the staff's attentiveness and music volume. We appreciate your feedback. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Croydon" and the details. We can then reach out directly to discuss this. Best wishes - Clare
The bowling was good, but food awful
The bowling was good. But the food is very dry and has no taste.
The toilets were filthy and a mess.
The only good thing is the price for 2 games is good, as bowling is expensive otherwise.
19 février 2026
Réponse de Tenpin - Croydon
Hi Mandy, thank you for the 3* review of Tenpin Croydon! We are pleased to see that you enjoyed your bowling with us, however, we are very sorry to hear that some of your visit fell short of our usual high standard! Your feedback is extremely important to us and we will certainly be making the team aware! In the meantime, we do hope this will stop your from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Réponse de Tenpin - Croydon
Hi Hayley, than you very much for the fabulous 5* review of Tenpin Croydon! We are really happy to see you had lots of fun and enjoyed the atmosphere and we hope to see you again soon for another fun day out! Best wishes - Mel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.