Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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Lisez les avis des autres
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... Voir plus
L'entreprise a répondu
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Voir plus
L'entreprise a répondu
Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Coordonnées de contact
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Royaume-Uni
- 0333 034 6100
4,1
Bien
240 avis
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The venu was too hot
The venu was too hot. The AC vent above our lane didnt even work. I notised on at the end worked. Was AC turne doff or was it faulty? But all of was was experiancing bad blowing due to high temperature. At the ally. The arcade area was not too. Need to focus on regulating temperature for bowlibg lanes.
15 avril 2026
Réponse de Tenpin - Croydon
Hello Un Happy Customer 5,
Thank you for taking the time to rate Tenpin Croydon 1 star. We appreciate you bringing the temperature issue to our attention. We're sorry the AC malfunction impacted your bowling experience and arcade visit. We will investigate the AC system to ensure a comfortable environment for everyone. All the best ~ Laura
The staff was rude wait 35 minutes for…
The staff was rude wait 35 minutes for a drink one staff member was walking around with head phones on.
15 avril 2026
Réponse de Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're very sorry that there had been a long wait for your drink order to arrive. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon'. Best wishes - Adelaide
Réponse de Tenpin - Croydon
Hi Wayne, thank you for the amazing 5* review of Tenpin Croydon! We are so pleased you had a great time with us and found our team super helpful and venue clean and we can't wait to see you again soon! Best wishes - Mel
This place lacks management
This place lacks management. It was full of litter. The staff were busy as this is a busy venue especially with families. The staff were pleasant and polite but rushed off their feet.
They didn't have time to clear tables or clean them. Which if they had proper management this would have been addresses.
My chips were old and cold and no one asked if the food was ok. The food took a long time to come over, again management and staff allocation would have been why.
The bowling itself was fine but I felt let down by cold food and dirty dining areas including the bowling area.
15 avril 2026
Réponse de Tenpin - Croydon
Hello Malachi,
Thank you for taking the time to rate Tenpin Croydon 3 stars. We appreciate you sharing your experience. We're sorry to hear that the cleanliness and food quality impacted your visit. We'll address your feedback regarding staffing and management to improve our guest experience. We hope to see you again soon for a better visit. All the best ~ Laura
Good service
Good service. Started our games on time. Food was good, especially the kids chicken nuggets.
9 avril 2026
Réponse de Tenpin - Croydon
Hi Sandra, thank you for the 5* review for Tenpin Croydon! It's lovely to hear that you enjoyed the service and the food, and we hope to see you back again soon! Best wishes - Adelaide
Great atmosphere and very well priced - Food disappointing
Great atmosphere and very well priced - games - pool and drinks
Food left a lot to be desired though in all honesty
Would not eat here again
8 avril 2026
Réponse de Tenpin - Croydon
Hello Jess,
Thank you for taking the time to rate Tenpin Croydon 3 stars. We appreciate your feedback and are happy you enjoyed the atmosphere, games, pool, and drinks. We're sorry the food wasn't to your liking, and we'll consider your comments. We hope that your next visit is a 5 star experience. All the best ~ Laura
Great bowling experince
It wasn't busy so the bowling was great, had a good time and did some of the arcade games after. However, once collecting tickets and exchanging them we went to get a prize. We chose a game that was labelled as 85 tickets, the man went to the back and while he was away someone came and changed the cost from 85 to 1200 tickets. The man serving us never came back to us and started serving other people, we left with nothing and without our tickets but we found it too funny to be annoyed. Experience was great though.
14 avril 2026
Réponse de Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're so pleased that you had a great bowling experience and that you enjoyed the arcades, but we are sorry to hear that there were issues with the arcade prizes. We will ensure your feedback is passed onto the correct team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon'. We hope to see you again soon! Best wishes - Adelaide
It’s dirty and don’t buy mocktails cuz it’s basic and mostly ice .
The trash is everywhere. The mocktails were just ice. Bowling was fun though.
15 avril 2026
Réponse de Tenpin - Croydon
Hi Berlin, thankyou for taking the time to review Tenpin Croydon! We're glad that you enjoyed the bowling, but are sorry to hear that there had been issues with the cleanliness and that you didn't enjoy the mocktails. We will ensure your feedback is passed to the correct team for future improvements to be made. Best wishes - Adelaide
Great place to go to get out the house
Great place to go to get out the house, great for me and my partner or big family. The have loads of good deals for most days and you can have something to eat and drink too. Highly recommend!
5 février 2026
Réponse de Tenpin - Croydon
Hi there, thank you for the excellent 5* review for Tenpin Croydon! We're so glad to hear enjoy visiting with your partner and family, and that you enjoy our deals, food and drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Excellent support of SEN pupils.
1 avril 2026
Réponse de Tenpin - Croydon
Hi Sheila, what a fabulous 5* review of Tenpin Croydon! We are thrilled yourself and pupils enjoyed your visit and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Friendly staff
8 avril 2026
Réponse de Tenpin - Croydon
Hi Iain, thank you for leaving Tenpin Croydon a fantastic 5* rating. We are so pleased to hear our staff had a positive impact on your visit to us and we hope to welcome you again soon! Best wishes - Kaylee
One of the lane stopped working..and…
One of the lane stopped working..and not fixed even after reported to the staff.
8 avril 2026
Réponse de Tenpin - Croydon
Hi Mani, thank you for leaving feedback for Tenpin Croydon. We are sorry to hear you encountered some issues on your visit to us and that they did not get resolved. Please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon' so we can investigate this further for you. Once again, we are very sorry to hear this. Best wishes - Kaylee
Réponse de Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're sorry to hear that you were disappointed with the food on your visit. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon for a better experience. Best wishes, Jade
Great Tuesday offer for kids holidays
8 avril 2026
Réponse de Tenpin - Croydon
Hi Sabeek. Thank you for rating Tenpin Croydon 5*! We're pleased to hear you were happy with our Tuesday offer. We hope to see you again soon! Best wishes, Jade
Perfect experience 👍
Everything was perfect no issues, we played two bowling games both were smooth and no issues would recommend for families or friends. Price was good but mostly with deals.
8 avril 2026
Réponse de Tenpin - Croydon
Hi Hussain. Thank you for rating Tenpin Croydon 5* and for your kind words. We will be sure to pass this positive feedback on! Best wishes, Jade
Réponse de Tenpin - Croydon
Hi Natalya. Thank you so much for the 5* review of Tenpin Croydon! We will be sure to pass your very kind feedback on to staff. Best wishes, Jade
Réponse de Tenpin - Croydon
Hi Yetunde, thank you for your lovely 4* review of Tenpin Croydon. We are so pleased you found our staff to be welcoming and helpful, we thrive on this type of feedback! We hope to see you again soon in the future! Best wishes, Jade
Réponse de Tenpin - Croydon
Hi, thank you for the lovely 5* rating of Tenpin Croydon. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again for another 5* experience.
Take care,
Kirsty
Réponse de Tenpin - Croydon
Hi Sumreen, thank you for the 5* rating and review of Tenpin Croydon. We're happy to hear that you had a fun time spent with family. We hope to see you again soon.
Take care,
Kirsty
Réponse de Tenpin - Croydon
Hi Mark, thank you for the 5* rating and review of Tenpin Croydon. We're pleased to hear that you had a good time and that you enjoyed your meals. Hope to see you again soon.
Take care,
Kirsty
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