Really good value with the 6-week holiday meal and game deal! We got a burger and fries along with a game of bowling, which made for a really affordable day out. The burger was decent for the price an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCastle Gate Park, Castlegate Way, DY1 4TA Dudley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Over priced. Unfortunately it is an expensive 45 minutes and then if the children want to go on the machines too. The ticket items are extremely high numbers of tickets and the prizes you can realis... Voir plus
L'entreprise a répondu
When we went to the lane there were only 3 bowling balls available they were all very heavy and me and my daughter couldn't even lift them and my daughter got upset.All the other lanes in use so could... Voir plus
L'entreprise a répondu
Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Coordonnées de contact
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Royaume-Uni
- 0333 034 6100
4,3
Excellent
172 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tenpin - Dudley
Hi Victoria
Thank you for the wonderful 5-star rating! We are so pleased to hear that you felt welcome during your visit. We hope to see you again very soon. Best wishes - Clare
Fantastic Service
Fantastic experience all round! The people who work there were polite and friendly, even though it was so busy, and it was a great experience.
2 septembre 2026
Réponse de Tenpin - Dudley
Hi there, thank you for your fantastic 5-star review for Tenpin Dudley! We're so pleased to hear that you had a great experience and found our team polite and friendly, even during busy times. We hope to welcome you back again very soon! Best wishes - Rosie
Great place for spend time with family…
Great place for spend time with family or friends. Lot of parking spaces.
We love it.
9 septembre 2026
Réponse de Tenpin - Dudley
Hi there, thank you for the lovely 5* rating of Tenpin Dudley. We are delighted to hear that you love the venue! We really appreciate your kind comments. We hope to see you again soon for another 5* experience. Best wishes, Jade
We had a great night bowling them…
We had a great night bowling them karaoke room we added another 2 hours to karaoke room on the night as enjoyed it so much
11 septembre 2026
Réponse de Tenpin - Dudley
Hi Emma, Thank you for taking the time to leave us such a wonderful 5-star review of Tenpin Dudley! We are so pleased to hear that you had a great night bowling and enjoyed the karaoke room so much that you extended your time with us. We hope to see you again soon! Best wishes - Mel
I completely love this place and never…
I completely love this place and never had an issue until today, I took my 4 kids out, and I don’t believe the soft play is entirely safe for children 6 and under to be left inside the soft play, today I nearly lost my 3 year old daughter as the person opened the gate, this could be anyone’s child it’s takes seconds for a child to go out the door where many cars park, I believe the gate should continuously be shut for health and safety reasons unless a child is wanted out, aka a parent comes to collect from the gate as I don’t see the point in a gate. Bear in mind I was watching them I was even in the soft play at several times.
5 septembre 2026
Avis spontané
Réponse de Tenpin - Dudley
Hi Maicie, thankyou for taking the time to leave a review of Tenpin Dudley! Ours guests feedback is very important to us and so please be assured your feedback will be shared with the appropriate team! In the meantime, to discuss your visit further, please email us at customer.feedback@tenpin.co.uk withe the subject as 'Review - Dudley' Best wishes - Mel
simple and straightoforward.
2 septembre 2026
Réponse de Tenpin - Dudley
Hi Qasim, thank you for your 5* review of Tenpin Dudley! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila
Family time with my granddaughters they…
Family time with my granddaughters they loved it
2 septembre 2026
Réponse de Tenpin - Dudley
Hi Irene, thank you for taking the time to leave us a fantastic 5-star review of Tenpin Dudley! We are so pleased to hear that your granddaughters loved their time with us. We hope to see you all again very soon. Best wishes - Mel
Although me and my son had a great…
Although me and my son had a great time, I felt the hygiene was very nice,
All the bowling balls seemed to be very sticky, even whee you have to.lcate your fingers, this put me and my son off from eating our food due to germs.
If you could put some sort of disposable wipes on each ally this would help, and insure hands are cleaned while eating food.
2 septembre 2026
Réponse de Tenpin - Dudley
Hi Gavin, thank you for your feedback regarding Tenpin Dudley. We're glad to hear you and your son had a great time, but we're very sorry to hear about the issue with the bowling balls, lack of cleanliness, and how this impacted your enjoyment of the food. We appreciate you bringing this to our attention and will pass this feedback across to the relevant team. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Dudley' for somebody to contact you regarding this. Best wishes-Leila
It was clean and well run
2 septembre 2026
Réponse de Tenpin - Dudley
Hello Andrew,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We are so pleased to hear that you found your visit clean and well-managed. We hope to see you again soon for another 5 star experience. All the best ~ Laura
When we went to the lane there were…
When we went to the lane there were only 3 bowling balls available they were all very heavy and me and my daughter couldn't even lift them and my daughter got upset.All the other lanes in use so couldn't take from them. I called for help and waited for 20 minutes but noone came i went to look for member of staff he kindly agreed to get me some but I had to wait another 15 mins. Seems to be some staffing issues.
28 août 2026
Réponse de Tenpin - Dudley
Hello Jaynesp,
Thank you for taking the time to rate Tenpin Dudley 3 stars. We are very sorry to hear about the limited bowling ball selection and the long wait for assistance. We understand how frustrating this must have been for you and your daughter. We will pass your comments on to the team to address these staffing issues. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
I had got the time wrong and the lady…
I had got the time wrong and the lady that served us was really helpful and sorted it so that we could still bowl. Fabulous service when it was in face my error . Thank you
31 août 2026
Réponse de Tenpin - Dudley
Hello Lisa,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're so pleased to hear that our team was able to assist you and ensure you still had a great time bowling, even with a slight mix-up. We appreciate your kind words about our service and look forward to welcoming you back again soon. All the best ~ Laura
Needs improvmenr
Lanes need upgrading,bumpers and monitors didn't work,staff never respond to service calls,and when you finally catch one there rude.
2 septembre 2026
Réponse de Tenpin - Dudley
Hi Sam, thank you for taking the time to leave a review of Tenpin Dudley. We are truly sorry to hear about the issues you experienced with our lanes, equipment, and staff during your recent visit. We understand how frustrating it is when things don't work as they should, and we apologize for any rudeness you encountered. We will share your feedback with our team for immediate improvements. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Dudley' for somebody to reach out to you regarding this. Best wishes-Leila
Over priced
Over priced. Unfortunately it is an expensive 45 minutes and then if the children want to go on the machines too.
The ticket items are extremely high numbers of tickets and the prizes you can realistically get from a few visits are bits of rubbish
2 septembre 2026
Réponse de Tenpin - Dudley
Hi Adeva, thank you for leaving a review of Tenpin Dudley! We are very sorry to hear that you found our venue a little on the expensive side! Your feedback is so important to us and so please be assured all will be shared with the team! In the meantime, for any future visits, we would advise taking a look at the deals section on our website here https://www.tenpin.co.uk/deals/ for some great offers we have throughout the week! In the meantime, we do hope you will still consider visiting us again in the future! Best wishes - Mel
Children enjoyed it it was a last…
Children enjoyed it it was a last minute booking as inset day before returning after school holidays. Wasn't too busy in there and the girl on the desk was friendly.
2 septembre 2026
Réponse de Tenpin - Dudley
Hello Lindsey,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're so pleased to hear that your children enjoyed their last-minute visit and that our team member on the desk was friendly. We hope to welcome you back again soon! All the best ~ Laura
Ten pin bowling
Staff were good and helpful,toilets were cleaned and tidy ,lanes were clean and tide empty glasses were removed fast and staff were there to help and always checking table were clean
27 août 2026
Réponse de Tenpin - Dudley
Hello Cheryl,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're so pleased to hear that you found our staff helpful and attentive, and that you appreciated the cleanliness of our facilities and lanes. We hope to welcome you back again soon! All the best ~ Laura
Really really happy i love that how u…
Really really happy i love that how u treat is thank you and this is the review from my daughter and she is 6 year old.
26 août 2026
Réponse de Tenpin - Dudley
Hey Navpreet, thank you for the 5* rating of Tenpin Dudley. We're so pleased to hear you had a lovely time and that the team provided excellent service. We look forward to seeing you again soon!
Take care,
Kirsty
Very good but very busy.
26 août 2026
Réponse de Tenpin - Dudley
Hi Isabel
We're glad you enjoyed your experience. We appreciate your feedback regarding how busy we were and hope to see you soon. Best wishes - Clare
Really good value with the 6-weeks
Really good value with the 6-week holiday meal and game deal! We got a burger and fries along with a game of bowling, which made for a really affordable day out. The burger was decent for the price and the food was better than expected. Definitely worth it if you’re looking for something fun and reasonably priced during the school holidays! Staff were really lovely and friendly too!
19 août 2026
Réponse de Tenpin - Dudley
Hello
Thank you for your fantastic 5-star rating! We are so pleased to hear you enjoyed our holiday meal and game deal, finding it to be great value for a fun day out. It's wonderful to know you found the food better than expected and our staff lovely and friendly. We hope to welcome you back again soon! Best wishes - Clare
Not a great day out
Food not the best hard buns and burgers were like rubber the arcade never gave the kids the tickets they won when told staff about the problem they never came to sort it so gave up
26 août 2026
Réponse de Tenpin - Dudley
Hi Patricia
Thank you for taking the time to leave us a review. We are truly sorry to hear about your disappointing experience with both the food quality and the issues with the arcade tickets. We will ensure your feedback is passed on to the relevant teams for improvements. Best wishes - Clare
Great Experience
Had a really good experience bowling here and always do whenever I go. No complaints!
7 juillet 2026
Réponse de Tenpin - Dudley
Hi Joshua, thank you for leaving a 5* review of Tenpin Dudley! This is wonderful news and we can't wait to welcome you back again soon! Best wishes-Leila
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.