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Tenpin - Dundee Avis 

254
TrustScore 4 sur 5

4,1

Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Love coming to tenpin, plenty to do bowling, lazertag pool etc great to have it all in the same place. Prices reasonable too, great place for family gathering or even a night out with friends

L'entreprise a répondu

Noté 2 sur 5 étoiles

Far too expensive for a group of 5 for 2 games. The lane seating area had not been cleaned properly, with drinks residue on shelf. Deals to reduce cost only available on line and staff would not allow... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We normally go to Hollywood Bowl but coming to Tenpin is so much better, the boys love playing the arcade games after we have played bowling as Tenpin have so much more than Hollwood Bowl.

L'entreprise a répondu

Noté 2 sur 5 étoiles

The bowling itself is priced well and fun, however the pool table broke and we had to get moved table and one of the arcade games broke as well. The main drawback from this was we waited so long for b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.


Coordonnées de contact

  • Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Royaume-Uni

  • 0333 034 6100

4,1

Bien

TrustScore 4 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(254)

11 699 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Made our sons party a very enjoyable…

Made our sons party a very enjoyable experience. Staff and manager went above and beyond

22 juillet 2026
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Réponse de Tenpin - Dundee

Hi Stephen, thank you for rating Tenpin Dundee 5*! We're thrilled to hear that you had a great experience for the party and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful, we didn’t have to wait for a lane and food was served quickly. The children enjoyed the arcade machines afterwards.

22 juillet 2026
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Réponse de Tenpin - Dundee

Hi Gloria, thank you so much for leaving such a fabulous 5* review of Tenpin Dundee! We are so pleased to hear there was no wait for your lane or food and that the children also enjoyed our great arcade area! We hope this means you will visit us again soon and we very much look forward to welcoming you back again soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Terrible food

Ordered food whilst bowling. Food was terrible. Pizza was rock solid and the rest of the food was tasteless.
When asking for staff help, felt like you were bothering them and made to feel like you were an annoyance to them.

22 juillet 2026
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Réponse de Tenpin - Dundee

Hi Aimee, thank you for taking the time to leave a review of Tenpin Dundee. We're sorry to hear about your recent experience and that your food did not meet expectations. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for any disappointment this caused.
Take care,
Kirsty

Noté 3 sur 5 étoiles

Holiday bowls with added debris!

Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best.
Whilst very busy, people wandering across several lanes to come take bowling balls without asking, is poor etiquette at best.
People in next lane - getting in the way of our throwing actions, including walking in front of you as you were trying to bowl.
Our lane booked for a certain time slot, overran by 20 mins, and was full of drink and food debris from previous players, and was still there when we had finished, and the next folks were ready to come in.

22 juillet 2026
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Réponse de Tenpin - Dundee

Hello Mildly Disgruntled,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We are truly sorry to hear about the numerous issues you experienced during your visit. The long wait for lukewarm food, the disruption from other guests, and the unclean lane are certainly not the standards we aim for. We will pass this feedback to the team to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Noté 1 sur 5 étoiles

Food was ridiculous

We ordered pizza which was solid when we got it chips and onion rings were tasteless ordered crisps for my 2yr old granddaughter but they brought over cheezits were she doesn't like

22 juillet 2026
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Réponse de Tenpin - Dundee

Hello Alison,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We are truly sorry to hear about your disappointing experience with the food, especially the issues with the chips, onion rings, and the incorrect item for your granddaughter. We will ensure your comments are passed on to the team for review and improvement. We do hope that the rest of your booking was enjoyable one. All the best ~ Laura

Noté 5 sur 5 étoiles

Children's party

Value for money was excellent- party of ten little girls- they had a ball and staff very attentive. Lots included in the price. Loved the little gifts on arrival and the dance party- particularly the conga. Fab!

Was a little worried when we arrived and doors were locked and the party started at 10- in hindsight 10.15 would have been better. I didnt realise ten pin didnt open until 10 as i was asked to arrive 15 mins prior. Staff were very organised when we they did open doors.

No gluten free options for a child with coeliac disease- i did bring an alternative for her and was glad i had phoned prior to check this.

19 juillet 2026
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Réponse de Tenpin - Dundee

Hello Amy,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We're so happy to hear that the party of ten little girls had such a fantastic time and that our staff were attentive. We appreciate your comments regarding the doors being locked upon arrival and the timing of the party start. We also sincerely apologize for the lack of gluten-free options and are glad you were able to bring an alternative. We will certainly take your suggestions into consideration as we continuously strive to improve our services. All the best ~ Laura

Noté 5 sur 5 étoiles

Bowled Over

Really quick service, with friendly staff. Good experience, recommend.

7 juillet 2026
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Réponse de Tenpin - Dundee

Hi Bruce, thank you for the 5* rating of Tenpin Dundee. We're pleased to hear you had really quick and friendly service and that you would recommend us! We look forward to your return!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Made welcome and quick book in after…

Made welcome and quick book in after phone booking.

14 juillet 2026
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Réponse de Tenpin - Dundee

Hey Janette, thank you so much for the 5* rating of Tenpin Dundee. We're so happy to hear that the booking process over the phone was nice and quick and that you had a great welcome on arrival. Hope to see you again soon for another fun time.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Staff was friendly and very hrlpful

Staff was friendly

9 juillet 2026
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Réponse de Tenpin - Dundee

Hey Teresa, thank you for the lovely 5* rating of Tenpin Dundee. We're delighted to hear you had a good time and that the team provided friendly and helpful service. We hope to see you return again soon!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Staff were amazing and very helpful

Staff were amazing and very helpful

7 juillet 2026
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Réponse de Tenpin - Dundee

Hi Nikki, thank you so much for the excellent 5* review of Tenpin Dundee! We are delighted you had such a great time and found our team very helpful and we can't wait to welcome you back soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Laser Tag Birthday Party

We had a laser tag party for my daughters 10th birthday on the 11th of July and the team there were fantastic with us. I was terrified as it was my first time doing a birthday party but they were so helpful and Kelsie the party host was amazing. Everyone was so kind and made the whole thing stress free and fun

11 juillet 2026
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Réponse de Tenpin - Dundee

Hi Anna, thank you for your 5* review of Tenpin Dundee! We are so glad to hear that you found our staff kind and helpful and that this made the party experience fun and stress-free as a result. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 2 sur 5 étoiles

Karaoke room was not cleared from…

Karaoke room was not cleared from previous party. Pizza boxes and drinks left

Staff were happy to remove though

14 juillet 2026
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Réponse de Tenpin - Dundee

Hi Chris, thank you for taking the time to review Tenpin Dundee! We're sorry to hear that the karaoke room had not been cleared before your booking, but we are glad that this was able to be resolved by our team. We will pass on your feedback for future improvements. We hope to welcome you back again soon! Best wishes - Adelaide

Noté 2 sur 5 étoiles

Only 3 lane with people in the entire…

Only 3 lane with people in the entire bowling alley and we were side by side so family next lane keep taking my sons bowling ball that fitted his fingers he had to keep waiting for the ball to return it was his 12th birthday and was so happy getting lane 12 but that happiness ended very quickly why not spread people a few lanes apart?????

14 juillet 2026
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Réponse de Tenpin - Dundee

Hi Martin, thank you for reviewing Tenpin Dundee! We are sorry to hear that there had been an issue with the bowling balls and for any disappointment caused. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Dundee', and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great!

Great place to have held my daughters birthday party, staff were great and very helpful made the experience easy and fun.
Will definitely be back and giving friends a heads up too. Thankyou!

14 juillet 2026
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Réponse de Tenpin - Dundee

Hi Nikki, thank you for your 5* review of Tenpin Dundee! It's wonderful to hear how much your daughter enjoyed celebrating with us at Tenpin. We can't wait to welcome you back again in the future! Best wishes-Leila

Noté 4 sur 5 étoiles

Staff members helpful on arrival

Staff members helpful on arrival, logged is in quick.

7 juillet 2026
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Réponse de Tenpin - Dundee

Hey Sheelagh, thank you for the 4* rating of Tenpin Dundee. We're so pleased to hear that our staff were helpful and that your check-in was quick and easy. We hope to welcome you back again very soon!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Great afternoon with my granddaughters.

Great afternoon with my granddaughters.

7 juillet 2026
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Réponse de Tenpin - Dundee

Hey Bernadette, thank you for the 5* rating of Tenpin Dundee. It's great to hear that you enjoyed your afternoon with your granddaughters. We hope to welcome you back again for another fun time.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Tenpin was really good because..

My experience was really good because of the atmosphere, the bowling was amazing too. It’s really competitive, the drinks and food there are really good too, I didn’t expect it to be that good. Overall the place was really clean and high end.

7 juillet 2026
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Réponse de Tenpin - Dundee

Hi there, thank you for the lovely 5* rating of Tenpin Dundee. We are delighted to hear that you had a fun time and enjoyed the food! We hope to see you again soon for another 5* experience. Best wishes, Jade

Noté 3 sur 5 étoiles

Three times the game was stopped as it…

Three times the game was stopped as it did not reset itself, staff were lovely but not quick in replying to help button

7 juillet 2026
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Réponse de Tenpin - Dundee

Hi Wendy, thank you so much for the 3* review of Tenpin Dundee! We are really pleased to hear that you found our team lovely, but we are very sorry to hear you experienced some technical issues that were note resolved as quickly as we would have hoped! Your feedback is really important to us so please be assured all will be sent to the team and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Dundee

Hi Allana, thank you for the amazing 5* review of Tenpin Dundee! We are thrilled you had a great time and we can't wait to see you again soon! Best wishes - Mel

Noté 4 sur 5 étoiles

The actual bowling was great as was the…

The actual bowling was great as was the service from the staff. The automated darts game however let it down. It doesn't always register the darts even when the board is hit within the scoring areas so throws weren't counted. Made it pretty pointless playing the games.

3 juillet 2026
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Réponse de Tenpin - Dundee

Hi Adele, thank you for the lovely 4* review of Tenpin Dundee! We are so pleased you had a great time bowling but we are disappointed to hear that the darts was not as much fun as we would have hoped! Your feedback is very important to us and please be assured all will be passed to the team to make them aware! In the meantime, we do hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

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