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Tenpin - Glasgow Avis 

131
TrustScore 4 sur 5

4,1

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accomm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really wish I got the ladies name but i didn't. She was soo helpful. My 6yr old Autistic son wanted to play bowling but there was a wait. My son started to get a little agitated so the lovely lady... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowli... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Royaume-Uni

  • 0333 034 6100

4,1

Bien

TrustScore 4 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,1

Tous les avis

(131)

8 376 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great fun

Great fun. Very helpful and very nice team. High recommended.

7 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Alex, thank you for leaving Tenpin Glasgow a wonderful 5* rating. We are thrilled to hear you had a great time with us and that our team had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee

Noté 5 sur 5 étoiles

Good venue

Easy booking online with helpful staff when we arrved. Good atmosphere.

7 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hey Mary, thank you for the amazing 5* rating of Tenpin Glasgow. We're delighted you had such a great time during your recent visit to us. It's wonderful to hear you found our online booking easy and our staff helpful. We look forward to welcoming you back again very soon!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Well organised and no waiting around

Well organised and no waiting around

7 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Christine, thank you for the 5* rating of Tenpin Glasgow. It's great to hear you had a good experience and that everything was well organised, and no waiting around. Hope to welcome you back again!
Take care,
Kirsty

Noté 5 sur 5 étoiles

I really wish I got the ladies name but…

I really wish I got the ladies name but i didn't. She was soo helpful. My 6yr old Autistic son wanted to play bowling but there was a wait. My son started to get a little agitated so the lovely lady came round from the counter and leaned down to talk to my son explaining that they have smaller lanes and does he want to go and see them. My son got really excited and said yeah. So we walked over my son was started to flap his hands I'm 100% sure the lovely lady noticed this as she said to us if its too loud she could turn the music down and that she also had ear defenders we could borrow. She then went out her way to get a small seat for my son as there was only really tall seats. My son was so happy with this. He had a great time. I really she I got her name the way she was with my son was amazing going above and beyond with such kindness. Such a great experience.

7 juillet 2026
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Réponse de Tenpin - Glasgow

Hello, thank you so much for the wonderful 5* review of Tenpin Glasgow! We are so pleased to see you had a great visit with your son and received excellent customer service from one of our lovely team members! We will be certain to pass all of your lovely feedback on and we really hope to welcome you back again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Excellent School Trip

We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accommodating. The staff at the venue welcomed us and were so friendly. We will definitely be back for a 4th year in a row!

1 juillet 2026
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Réponse de Tenpin - Glasgow

Hi Kristen, thank you for the lovely 5* rating of Tenpin Glasgow. We are delighted to hear that you had a great time for the school trips. We really appreciate your kind feedback regarding the booking process and our customer service. We can't wait to welcome you back for a 4th year! Thanks again. Best wishes, Jade

Noté 4 sur 5 étoiles

Great atmosphere as was very busy

Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.

1 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Betty, thank you for your lovely 4* review of Tenpin Glasgow! We are so pleased that you liked the atmosphere and that our staff were welcoming and friendly. We're sorry for any disappointment caused with the wait times! Best wishes, Jade

Noté 5 sur 5 étoiles

It was my daughter's birthday and…

It was my daughter's birthday and family got together

1 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi, thank you for the 5* rating of Tenpin Glasgow. It's great to hear you had a lovely time spent with family for your daughters birthday. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty

Noté 5 sur 5 étoiles

The girl yhat served me was very…

The girl yhat served me was very helpful she was brilliant at helping me book

1 juillet 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hello Mr Innis Campbein,
We are so pleased to hear that our team was brilliant and helpful in assisting you with your booking. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

We had not planned our visit to Tenpin…

We had not planned our visit to Tenpin but the staff were great and got us straight in to start bowling with our 6 year old grandson. We all had a great time and ordered some food and drinks which were fast and tasty.
The music and vibe were great for a Saturday afternoon and got our weekend off to a great start.

24 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hello Jacqueline,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We are so pleased to hear that you had such a great time bowling with us and that our team was able to get you started quickly. We are also happy that you enjoyed the food, drinks, and atmosphere. We hope to see you all again soon! All the best ~ Laura

Noté 4 sur 5 étoiles

Food and drjnk was lovely staff lovely…

Food and drjnk was lovely staff lovely but understaffed. Was a public bank holiday and only 1 person behind bar

17 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi David, thank you for taking the time to leave a 4* rating and review of Tenpin Glasgow. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. We are pleased that despite this, staff were lovely and you enjoyed the food and drink. Best wishes, Jade

Noté 5 sur 5 étoiles

Fascinating always and the Staffs are…

Fascinating always and the Staffs are lovely.

17 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Mary, thank you for your kind words and rating for Tenpin Glasgow! We are so pleased you enjoyed your visit and found our staff lovely. We hope to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

Good laugh

good customer service, bowling alleys good condition

10 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Ryan
Thanks for the 5-star rating! We're glad you enjoyed our great service and well-maintained alleys. Best wishes - Clare

Noté 5 sur 5 étoiles

Great venue

Great venue. Clean and tidy. Staff were friendly and very helpful.

10 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Gordon
Thank you for your fantastic 5-star review! We are so pleased you enjoyed your visit. We appreciate your kind words. Best wishes - Clare

Noté 1 sur 5 étoiles

Didn’t respond to my email until the…

Didn’t respond to my email until the day after so wasn’t able to reschedule tickets as website glitched when booking them and gave me the earliest time of the day

15 avril 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi there
We are truly sorry for the delay in our response and the inconvenience you experienced with rescheduling your tickets due to the website issue. We are reviewing our processes to prevent this. If you would like us to contact you regarding this, please send an email to customer.feedback@tenpin.co.uk with the above details, using the subject "Review - Glasgow". We can then reach out to you. Best wishes - Clare

Noté 2 sur 5 étoiles

Lane breakdowns

Played 2 games and 3 times it broke down and required a guy to come and fix it, some sort of sensor problem which took a good 5 minutes each time which kind of ruined the game.

3 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear about the technical issues you were faced with during your visit. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you again soon for a much better experience.
Take care,
Kirsty

Noté 3 sur 5 étoiles

Food took forever to be served and was…

Food took forever to be served and was just a bowl of fries. Was delivered about 30-40 mins after ordering when we were on our last shots

3 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Glasgow. We are sorry to hear that the wait time for your food was much longer than we normally aim for. We will pass your comments onto our team, to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Just good simple fun

Just good simple fun

3 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Lisa, thank you for the 5* review for Tenpin Glasgow! It's great to hear that you had a fun visit and we hope to see you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Staff where friendly and the bowling…

Staff where friendly and the bowling was excellent

3 juin 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Tracey, thank you for the 5* review for Tenpin Glasgow! We're delighted to hear that you enjoyed the bowling and the service from our team, and we can't wait to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great fun

Went for bowling and ended up staying for drinks and darts. Good fun

27 mai 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Marta, thank you for leaving Tenpin Glasgow a fantastic 5* rating. We are so pleased to hear you enjoyed bowling with us and decided to stick around to take advantage of our darts! We hope to welcome you back again soon. Best wishes - Kaylee

Noté 5 sur 5 étoiles

The cost was good value place was clean…

The cost was good value place was clean and tidy staff very efficient

27 mai 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi there,

Thank you for your fantastic 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

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