We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBraehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB
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Lisez les avis des autres
Busy venue but didn’t have to wait long to be served or food delivery plenty Staff about if needed to ask questions
L'entreprise a répondu
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Voir plus
L'entreprise a répondu
Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Royaume-Uni
- 0333 034 6100
4,0
Bien
185 avis
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Ok for a visit
Love tenpin but feel the tables at lanes are small we had 4 children and two parents so when you order food etc not enough room
20 mai 2026
Réponse de Tenpin - Glasgow
Hi Michelle, thank you for the lovely 4* review of Tenpin Glasgow! We are pleased you love our venue and we certainly take on board all of your feedback which we will be sure to pass onto the relevant team! We do hope this will not stop you for visiting us again in the future and we very much look forward to welcoming you back! Best wishes - Mel
My daughter had a great birthday…
My daughter had a great birthday karaoke experience with her friends. Lyall was a fantastic emoliyee who was very attentive.
20 mai 2026
Réponse de Tenpin - Glasgow
Hello Margaret, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that your daughter had a great time celebrating her birthday with us, with her friends. We do hope to see you all again soon. Many Thanks - Kimberley
Réponse de Tenpin - Glasgow
Hello Graeme, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a brilliant time at our Tenpin in Glasgow. We do hope to see you again very soon. Best Wishes - Kimberley
Réponse de Tenpin - Glasgow
Hi James,
Thank you for your amazing 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The bowling was ok
The bowling was ok, would be five stars but our lane broke twice over two games and the burger we got was terrible quality. Loved the arcade and pool though!
6 mai 2026
Réponse de Tenpin - Glasgow
Hello Mrs Emma Stewart,
Thank you for taking the time to rate Tenpin Glasgow 4 stars. We appreciate your feedback! We're happy you enjoyed the arcade and pool. We're sorry to hear about the lane malfunction and the burger quality. We'll pass this on to our team. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Banging as always
Never had too wait long even when it was busy and staff where kind as always
6 mai 2026
Réponse de Tenpin - Glasgow
Hi David, what a brilliant 5* review of Tenpin Glasgow! We are thrilled you had the best time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
Pressed the call button to order some…
Pressed the call button to order some drinks, nobody attended for a long time, no bother I’ll get them at the bar. At the bar another client was putting in a large drinks order, being served by somebody competent. Three other staff were watching her. There were two additional staff right next to them in the booking in section just talking. Ok I can wait, patiently, no-one acknowledged I was there. No eye contact, no explanation why 5 people are just standing around not serving, no oh sorry we will be with you, maybe they were training, maybe they were statues who knows, I don’t know because nobody spoke to me. Competent server was busy with a large order. Even that person if they were training could have thrown me a look to explain, or pushed the boat out and spoke to me. I gave up, finished our games and left, mouth as dry as a flip flop. But still breathing, not the end of the world, but the whole situation was weird af.
29 avril 2026
Réponse de Tenpin - Glasgow
Hi Mark, thank you for taking the time to review Tenpin Glasgow! We're very sorry to hear that you were disappointed with your recent customer service experience and that you were unable to order drinks while visiting. We will ensure your feedback is passed on to the correct team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Glasgow'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Réponse de Tenpin - Glasgow
Hi Belinda
We're happy you enjoyed the reception and atmosphere. Thank you for the excellent rating; we hope to welcome you back for more great experiences! Best wishes - Clare
Poor Value
We chose the 2 games of bowling and burgers however our food had not arrived by the time our game had finished. We were waiting for our food to arrive when the next family arrived to take the lane we were on. We were barely on the lane for 30 mins and it cost almost £30 for 1 adult and 1 junior. Not great value for money.
The portion sizes were very small, the burgers were plain and not great quality. There was no difference in portion size from a child’s burger to an adults. There are much nicer places to eat which offer a better value for money.
On a positive note, the customer service department were very helpful. There was an accident on the road on our way to the venue and they swapped our time slot as we were stuck in traffic. The young man was very pleasant and helpful.
21 avril 2026
Réponse de Tenpin - Glasgow
Hi, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear that your meals were delayed in arriving to your lanes and that this did not meet your expectations. We will ensure your feedback is passed on to the correct team. We're pleased to hear that the team were able to make the relevant changes to your time.
Take care,
Kirsty
Staff weren’t very attentive
Staff weren’t very attentive, I waited at the front desk for a while for someone to acknowledge my booking, I then had to find someone after waiting about for another 10 minutes to start our game! It was very busy as it was during the Easter school holidays, definitely not enough staff available!
21 avril 2026
Réponse de Tenpin - Glasgow
Hi Alison, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear that our team wasn't attentive and that the wait times impacted your visit, especially during the busy Easter school holidays. We will ensure your feedback is passed on to the correct team for future improvements. Hope to see you again for a much better experience.
Take care,
Kirsty
To be honest
To be honest, for the money we paid, the experience was disappointing. The pods where we were seated were dirty and quite small, especially for four people. The food was poor quality, and we had to wait a long time for it. By the time it arrived, our table still hadn’t been cleaned – in fact, it wasn’t cleared until we had finished the game.
The bowling itself felt very basic. The screens didn’t show useful stats like who was leading or how many points you scored per turn, just a simple board with overall scores.
Apart from the great company we were with, the whole experience was poor compared to other places charging similar prices.
21 avril 2026
Réponse de Tenpin - Glasgow
Hi Monika
We appreciate you taking the time to share your experience. We're sorry to hear that the pod size, cleanliness, food quality, and service did not meet your expectations. We will pass your comments to the relevant teams for improvements. We aim to provide a better experience. Best wishes - Clare
Booking process was easy
Booking process was easy. Added food which arrived during games which kids loved. Staff were friendly and helpful. Great experience with grandkids
21 avril 2026
Réponse de Tenpin - Glasgow
Hello Cheryl,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're delighted you found booking easy and that the kids enjoyed the food during their games. It's great to hear our staff were helpful. Thank you for your 5-star review and we hope to welcome you back again soon. All the best ~ Laura
Great experience & good staff
Great experience, staff very friendly and assisted when our lane was still in use. Quickly resolved, cleaned the lane and really enjoyed the experience.
15 avril 2026
Réponse de Tenpin - Glasgow
Hi there
We're happy you had a great experience! It's good to hear our team was friendly and quickly resolved the lane issue. Thank you for your positive feedback; we appreciate it! Best wishes - Clare
Very happy with our visit!
All staff were great with our big group. Helped us out with everything we needed without a problem. We had a huge order for food, as having a group of 20 kids with us, and it was super fast which helped us out a lot, we are super grateful!
10 avril 2026
Réponse de Tenpin - Glasgow
Hi Teegan
We appreciate you taking the time to leave us a 5-star rating! We're happy to hear our staff were helpful with your large group and that the food service was quick. Thank you for your positive feedback! Best wishes - Clare
Réponse de Tenpin - Glasgow
Hi Bill
We appreciate your 5-star rating! We're happy to hear that our staff were good and that your visit was well organised. Thanks for the feedback! Best wishes - Clare
We enjoyed our game so much we paid for…
We enjoyed our game so much we paid for an extra one. Unfortunately during this game, the system failed and we couldn't continue. The staff then allocated another lane for us and gave us additional two games to compensate. Very good result.
15 avril 2026
Réponse de Tenpin - Glasgow
Hello Valerie,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're glad you enjoyed your visit and appreciate you sharing your experience. We're happy to hear that our staff were able to resolve the issue with the system failure and provide adequate compensation. Thank you for your positive feedback! All the best ~ Laura
Tuesdays are now our family bowling…
Tuesdays are now our family bowling night. Great value for the money. But won't be going to 5 guys across from it after bowling. Really horrible expensive food and spoiled a great night at tenpin
15 avril 2026
Réponse de Tenpin - Glasgow
Hello Gary,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're happy Tuesdays are great for family bowling! We appreciate you sharing that the value for the money is good. We're sorry the nearby dining experience wasn't satisfactory and negatively impacted your evening. All the best ~ Laura
Booked quickly online the night before…
Booked quickly online the night before arrived and lane ready everything clean and staff friendly
15 avril 2026
Réponse de Tenpin - Glasgow
Hello Rosemary,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We appreciate your fantastic 5-star review! We're happy you were able to book quickly and found our lanes clean and staff friendly. We hope to welcome you back soon for another memorable experience. All the best ~ Laura
Réponse de Tenpin - Glasgow
Hello Lisa,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're glad you had a smooth check-in experience. Thank you for your positive feedback; we appreciate it. All the best ~ Laura
Had a lovely time
Can't complain. Had a lovely family time. We even took selfies for more fun. The food was delivered to the line. Even so the burger and fries was quite small portion - it was tasty meal, and appeared quite enough. Definitely will be back.
9 avril 2026
Réponse de Tenpin - Glasgow
Hello Marita,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're happy to hear that you had a lovely family time and enjoyed the tasty meal! We appreciate your feedback regarding the portion size of the burger and fries. We're glad you enjoyed your experience and will be back. All the best ~ Laura
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