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Tenpin - Ipswich Avis 

98
TrustScore 4 sur 5

3,9

Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, Royaume-Uni

  • 0333 034 6100

3,9

Bien

TrustScore 4 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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3,9

Tous les avis

(98)

11 699 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What a great night!

It was very easy to make the booking, very easy to get our lane etc. when we got there........ a very enjoyable experience and great value for money at £12 for two games.

21 avril 2026
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Réponse de Tenpin - Ipswich

Hi Petra
We're happy to hear that booking and getting your lane was easy! We're glad you found your experience enjoyable and of great value. Thank you for your positive feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Everyone was very friendly and helpful

Everyone was very friendly and helpful
No issues

21 avril 2026
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Réponse de Tenpin - Ipswich

Hello Will, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our staff great throughout. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 1 sur 5 étoiles

Rubbish from previous customers left on…

Rubbish from previous customers left on chairs on our given lane that was booked. Twice equipments failed had to wait to be fix.

18 avril 2026
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Réponse de Tenpin - Ipswich

Hi Kelly
We regret that you encountered issues with cleanliness and equipment malfunctions. We appreciate your feedback and will address these concerns to improve our guest experience. If you would like us to contact you, please send an email to customer.feedback@tenpin.co.uk with the details and subject "Review - Ipswich". Best wishes - Clare

Noté 5 sur 5 étoiles

Good fun with my friends and easy…

Good fun with my friends and easy access and support from GREAT staff at your Martlesham site.
Many thanks, Lee

15 avril 2026
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Réponse de Tenpin - Ipswich

Hello Lee,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We appreciate your 5-star rating! We're glad you had fun with your friends at our Martlesham site and found our team helpful. Thank you for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura

Noté 4 sur 5 étoiles

Good value for money

Good value for money, but you could only book the deals online and the signal wasn’t great so took a while. The staff were very helpful and friendly.

15 avril 2026
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Réponse de Tenpin - Ipswich

Hello Morgan,
Thank you for taking the time to rate Tenpin Ipswich 4 stars. We're glad you found good value! We regret the online booking issues due to signal problems. We appreciate your kind words about our helpful staff and look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

Nannies treat .

My 3 grandsons , throughly enjoyed their 2 games of bowling, and of course the arcade .

15 avril 2026
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Réponse de Tenpin - Ipswich

Hi Caroline, thank you for leaving Tenpin Ipswish a fantastic 5* rating. We are so pleased to hear your grandsons enjoyed their visit to us! We hope to welcome you all back soon for more family fun. Best wishes - Kaylee

Noté 1 sur 5 étoiles

Not an enjoyable experience

Lane Equipment not working properly on both lanes we were assigned to. First one they could not get the lights to switch on and stay on and the second lane the pinsetter would not bring down the 6 pin and would never pick up the 7 pin. An experience of complete frustration. Not relaxing in the slightest especially with the Friday night nightclub music blaring and thumping at 10am on a Sunday morning, Why just Why?

15 avril 2026
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Réponse de Tenpin - Ipswich

Hi Andrew, thank you for taking the time to leave a review of Tenpin Ipswich. We're sorry to hear of the technical issues you had with your lanes and that the music was too loud. Your feedback is important to us and we will ensure this is passed on for future improvement. If you do wish to discuss this further, please email us at customer.feedback@tenpin.co.uk, with the subject as 'Review -Ipswich'. We hope to welcome you back again for a much better experience.
Take care,
Kirsty

Noté 3 sur 5 étoiles

Food is awful

Bowling was fun,but the food is a massive let down,cheap quality ingredients and a very small amount so wouldn't recommend eating there.

15 avril 2026
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Réponse de Tenpin - Ipswich

Hello Louise,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are glad you enjoyed bowling. We're sorry the food's quality and portions didn't meet your expectations. We'll review our food service. We hope that your next visit is a 5 star experience. All the best ~ Laura

Noté 2 sur 5 étoiles

The balls kept getting stuck and…

The balls kept getting stuck and wouldn’t gone back needed resetting numerous times was very frustrating as we had to change lanes toward the end

15 avril 2026
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Réponse de Tenpin - Ipswich

Hello Catherine,
Thank you for taking the time to rate Tenpin Ipswich 2 stars. We appreciate you sharing your experience. We're sorry the ball return issues disrupted your bowling and required a lane change. We'll investigate this to improve our guest experience. We hope that your next experience is a 5 star one. All the best ~ Laura

Noté 5 sur 5 étoiles

Helpful staff

8 avril 2026
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Réponse de Tenpin - Ipswich

Hello Pauline, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Ipswich and found our team helpful. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

The bowling was great with the…

The bowling was great with the grandchildren.but it was disappointing with hungry children having to wait 45mins for the food to arrive,

2 avril 2026
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Réponse de Tenpin - Ipswich

Hi Teresa, thank you for the 4* rating of Tenpin Ipswich. We're glad you enjoyed bowling with your grandchildren, despite food taking longer than usual to arrive. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Arrived and checked in with no problem

Arrived and checked in with no problem. Lane wasn't working properly as grandson bowled on ball and came up with 3 strikes. Spoke to assistant who sorted it straight away.

8 avril 2026
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Réponse de Tenpin - Ipswich

Hi Maria
We're glad you had a smooth check-in and that our assistant quickly resolved the lane issue. Thank you for your positive feedback; we appreciate you taking the time to share your experience! Best wishes - Clare

Noté 5 sur 5 étoiles

Great staff, friendly atmosphere.children had a wonderful time.

Friendly staff. Always helpful and polite. Children had a great time .

8 avril 2026
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Réponse de Tenpin - Ipswich

Hi Linda, what a brilliant 5* review of Tenpin Ipswich! We are delighted you had a great time with your family and found our lovely team really friendly and we can't wait to welcome you back soon for another fun day out! Best wishes - Mel

Noté 5 sur 5 étoiles

Very friendly helpful staff

Very friendly helpful staff

1 avril 2026
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Réponse de Tenpin - Ipswich

Hi Adam, thank you for the fab 5* rating for Tenpin Ipswich! We're delighted to hear that you enjoyed the service from our team, and we hope to welcome you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Ipswich

Hi Tracey, thank you for leaving Tenpin Ipswich an excellent 5* rating. We are so pleased to hear you enjoyed all we have to offer and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee

Noté 4 sur 5 étoiles

Lane was ready and despite a problem…

Lane was ready and despite a problem with a lane breakdown, Martin added some time on to our hour to make up for that. Wouldn’t recommend adding pizza as it was not nice but we only had it as part of the deal.

31 mars 2026
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Réponse de Tenpin - Ipswich

Hello Nicola, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Ipswich. We will pass your comments onto our team regarding the pizza, so that we can aim for that final star. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 1 sur 5 étoiles

Very very disappointed

Very very disappointed, I know it was 2 games for price of 1. However with constant problems on the lane while we were bowling it totally spoilt the experience for myself and my grandchildren. The shutters on the lane that come down after you have knocked skittles down was coming down while ball was travelling down lane. We complained 4 times 4 different people came and still it was happening. Didn’t understand why we were not put onto a different lane. The venue was no where near full.

1 avril 2026
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Réponse de Tenpin - Ipswich

Hi Cheryl, thank you for taking the time to leave a review of Tenpin Ipswich. We're very sorry to hear about the issues you experienced with the lane malfunctions during your visit with your grandchildren. We appreciate you bringing this to our attention and we will ensure your comments are passed on to the correct team. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, relaxed atmosphere.

27 mars 2026
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Réponse de Tenpin - Ipswich

Hello Fay,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We are thrilled that the staff were friendly and that you felt the atmosphere was relaxed. We look forward to welcoming you back again soon.
All the best ~ Laura

Noté 5 sur 5 étoiles

Excellent choice

Great location. Ample parking. Friendly staff and bowling alleys are clean and well kept.

25 mars 2026
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Réponse de Tenpin - Ipswich

Hi, thank you for taking the time to leave an amazing 5* rating of Tenpin Ipswich. It's great to hear that you enjoyed your recent visit and that the team provided great service. We hope to welcome you back again for another fun time.
Take care,
Kirsty

Noté 4 sur 5 étoiles

great evening out

The 🎱 got trapped which caused a small delay but otherwise a lovely experience.

24 mars 2026
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Réponse de Tenpin - Ipswich

Hi there, thank you for leaving Tenpin Ipswich a fabulous 4* rating and review! We're glad to hear that you enjoyed your experience, and we appreciate your feedback. We're sorry about the delay with the ball and we'll ensure this is shared with the correct teams for the future. We look forward to seeing you again soon! Best wishes - Rosie

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