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Tenpin - Leeds Avis 

142
TrustScore 4 sur 5

4,2

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,2

Tous les avis

(142)

11 702 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Staff were welcoming and friendly…

Staff were welcoming and friendly provided good customer service.
It was also a very clean establishment when we visited 😊

24 juin 2026
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Réponse de Tenpin - Leeds

Hi Brandy,

Thank you for your amazing 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Noté 2 sur 5 étoiles

Not the best 10 pin bowling experience

The borders struggled to come up. The balls got stuck in the end gutter. The pizzas took ages to arrive. The staff didn't respond to the service request. However, once we found them and asked to help they did so.

24 juin 2026
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Réponse de Tenpin - Leeds

Hi Chris,

Thank you for your 2* review at Tenpin Leeds! We are very sorry to hear about your recent experience with us. Your feedback is very important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Noté 5 sur 5 étoiles

A fantastic experience to Tenpin the…

A fantastic experience to Tenpin the other for an enjoyable evening bowling with Friends we have been regular customers for a length of time and will continue to do. Can't Fault.

17 juin 2026
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Réponse de Tenpin - Leeds

Hello Martin,
Thank you for taking the time to rate Tenpin Leeds 5 stars. Thank you for your wonderful 5-star rating! We are so pleased to hear you had such an enjoyable evening bowling with friends. We appreciate your continued custom and look forward to your next visit! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Fun time bowling for daughter and…

Fun time bowling for my daughter and get friends, they loved it

17 juin 2026
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Réponse de Tenpin - Leeds

Hello Andrea, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your daughter and her friends had a great time with us. We do hope to see you all again soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

excellent

excellent. staff are good & nice lcocation

9 juin 2026
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Réponse de Tenpin - Leeds

Hi there,

Thank you for your fantastic 4* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph

Noté 3 sur 5 étoiles
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Réponse de Tenpin - Leeds

Hi Sapna
We are glad you enjoyed your experience. We appreciate your feedback. Best wishes - Clare

Noté 2 sur 5 étoiles

Try somewhere else

Very slow bar service - clearly not enough staff on shift. Karaoke rooms were uncomfortably hot with air conditioning units that didn’t work efficiently enough. Very long queues at reception any help or support was needed.

3 juin 2026
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Réponse de Tenpin - Leeds

Hi there
Thank you for your feedback. We are concerned to hear about your experience with our bar service, karaoke room temperature, and reception queues. We are actively reviewing staffing levels and air conditioning performance to prevent future occurrences. Best wishes - Clare

Noté 5 sur 5 étoiles

I had a good time

I had a good time

3 juin 2026
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Réponse de Tenpin - Leeds

Hi Yasir
We are so glad you enjoyed your time with us. We appreciate your kind words and 5* rating! Best wishes - Clare

Noté 5 sur 5 étoiles

A 10 for staff, cleanliness, attention and the escape room!

Me, my girlfriend and my best friend went to do an escape room. The HM Titanic was brilliant, we beforehand had to book but we did this in person with one of the staff members called Freya. She was wonderful. After we booked, we had an hour and half wait time. So we went for some food and drinks and came back, Freya was our host and she was very attentive with any help or queries and might I say great with her sense of humour. My final verdict for Tenpin are: 10 for staff, 10 for cleanliness, 10 for booking process, 10 for location and an absolute 10 for the escape room we smashed through.

26 mai 2026
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Réponse de Tenpin - Leeds

Hi Liam
We are so glad to hear you had such a brilliant time during your recent visit and enjoyed the escape room! It's wonderful to know our team member provided excellent service and made your experience even better. We truly appreciate your fantastic feedback across all areas. Best wishes - Clare

Noté 5 sur 5 étoiles

Satisfied

Satisfied
It was a great experience

27 mai 2026
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Réponse de Tenpin - Leeds

Hi Josephine, thank you so much for the brilliant 5* review of Tenpin Leeds! We are delighted you had such a great experience and we can't wait to see you again soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Not enough staff to had to go get our…

Not enough staff to had to go get our drinks even tho we offered to the lane. One of the bumpers didn’t work until half way through the first game. Nut issues we’ve had before - probably needed more staff for half term- wasn’t even that busy.

27 mai 2026
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Réponse de Tenpin - Leeds

Hi Danielle, thanks for leaving Tenpin Leeds a rating and review! We're sorry to hear that you didn't have a great visit, we appreciate your feedback regarding staffing and equipment issues, and we'll ensure that this is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Leeds

Hi Rozan,

Thank you for your lovely 5* review at Tenpin Leeds! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Great venue just a couple issues with…

Great venue just a couple issues with the lane which did get sorted but eventually we had to move lane which was annoying and lost one us a good score in their round
We will return as the venue was lovely and staff were helpful

20 mai 2026
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Réponse de Tenpin - Leeds

Hi Jane, thank you for rating Tenpin Leeds 4*! We are sorry to hear you experienced some issues on your visit, but we are glad to hear that they were eventually resolved. We can't wait to welcome you back again soon. Best wishes, Jade

Noté 5 sur 5 étoiles

Great customer service and great games

Great customer service and great games, had fun

19 mai 2026
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Réponse de Tenpin - Leeds

H Bethany, thanks for leaving Tenpin Leeds a fabulous 5* rating! We are so pleased you had fun! Thank you for the wonderful review. We look forward to welcoming you back again soon! Best wishes - Rose

Noté 3 sur 5 étoiles

You get what you pay for I guess

The price on a Tuesday is excellent value, but the staff seem not to care or have much urgency about doing their actual job. We were stood waiting for someone to check us in for our lane for at least 5 minutes while 4 members of staff were chatting away at the bar area. It also took almost 20 minutes for our drinks to arrive at the lane, which was almost a full game of bowling. We actively had to slow down and stop bowling to ensure we had not finished our game before the drinks came

19 mai 2026
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Réponse de Tenpin - Leeds

Hello Anna, Thank you for taking your time to leave us some feedback. We are pleased to hear that you found our Tenpin Tuesday deal great value for money! However, we are disappointed to hear the wait you had to face during your recent visit to us. We will pass your feedback onto our team to help us gain those final stars from you. We do hope to see you soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

An all rounder

Cannot fault Tenpin in Leeds. I visit often and there is always a great atmosphere. There is so much to do activity wise and plenty of options for refreshments, all of which are reasonably priced. Staff are attentive and you are seen to quickly and drinks arrive promptly when ordered via the QR code.

20 mai 2026
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Réponse de Tenpin - Leeds

Hello Kendal, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our location in Leeds. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Leeds

Hello, Thank you for taking your time to leave us a great 5* review for our Tenpin in Leeds. We are thrilled to hear that you had a great time with us and found our staff great. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Rất vui

Rất vui hài lòng

20 mai 2026
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Réponse de Tenpin - Leeds

Hello, thank you very much for providing a wonderful 5* review of Tenpin Leeds! We are so pleased you had a great time and we can't wait to see you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

CHARLOTTE WAS AMAZING

CHARLOTTE WAS AMAZING

13 mai 2026
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Réponse de Tenpin - Leeds

Hi Kingsley, thank you for leaving Tenpin Leeds a fabulous 5* rating. We are thrilled to hear Charlotte is getting the recognition she deserves! We look forward to welcoming you back again soon! Best wishes - Kaylee

Noté 2 sur 5 étoiles

We weren't given a lane for 30 mins…

We weren't given a lane for 30 mins after our booking time. The staff ignored us multiple times. We ordered drinks at our lane and they never arrived We had to remind the staff that we'd made an order and we got it after we were done playing.

13 mai 2026
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Réponse de Tenpin - Leeds

Hello, Thank you for taking your time to leave us some feedback for our Tenpin in Leeds, We are sorry to hear that your session started later than expected. We are also disappointed to hear hat your drinks didn't arrive to your lane, while you took part in the activity. We will pass your comments onto our team. We do hope to see you again soon for a much more smoother visit. Many Thanks - Kimberley

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