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Tenpin - Nottingham Avis 

226
TrustScore 4 sur 5

4,2

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Not been for a while and noticed the layout had improved so signing in on arrival felt better as more spacious and bar area was vastly improved. Darts looks a good edition but expensive and perhap... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, very clean and tidy and felt welcome from the moment we walked through the door. Booking online was as easy as it could be and there was ample parking available right outside t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The refurbishment of the bar/reception with new dining tables and seating made the venue look bigger, more open and cleaner and fresher. The staff member looking after our lanes was friendly and helpf... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

it was really fun. however i feel like the rule about being allowed up the ladder in the titanic escape room at 18 is a bit harsh and should lower it down to 16. the staff were really friendly and the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, Royaume-Uni

  • 0333 034 6100

4,2

Bien

TrustScore 4 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(226)

11 702 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great place to go

Have been at the Nottingham branch several times! Great place, recommended for birthday parties :)

4 juillet 2026
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Réponse de Tenpin - Nottingham

Hello Kristina,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so happy to hear you've enjoyed your multiple visits to our Nottingham branch! We appreciate you recommending us for birthday parties and look forward to welcoming you back again soon. All the best ~ Laura

Noté 2 sur 5 étoiles

Disappointing experience

After being served we were given our bowling lane and I informed that we had also booked laser to which I was instructed to ensure we are there on time. When we got to the bowling lane the table was dirty, which I cleaned. We rushed to finish our game so that we went to the laser on time, even stressing about using the toilet. Whilst there we waited and waited, eventually someone came and gave a coupon for free bowling next time because of the wait but with no real explanation of why he was late. The laser started and ended within 20minutes, I asked the worker why the session was so short and was told that the 30minute sessions are 20minutes because 10minutes are incorporated to get the gear on! This was deeply disappointing- our session was booked for 4 and we finished at 4:33 with the worker being around 12-13minutes late..no where in the confirmation or on the site does it read that sessions are 30minutes, I won’t be booking again. Additionally, coffee there is awful do not purchase.

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hi Saira, thank you for taking the time to leave a review of Tenpin Cardiff Nottingham! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! We will be certainly passing all of your feedback on to ensure improvements are made. Best wishes, Jade

Noté 5 sur 5 étoiles

Great experience and have a fun time…

Great experience and have a fun time playing bowling there, the lanes were cleaned as soon as they got free after a game.

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hello Muhammad,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so pleased to hear that you had a great experience and a fun time bowling. It's fantastic to know that you appreciated the cleanliness of our lanes. We hope to see you again very soon for more fun! All the best ~ Laura

Noté 5 sur 5 étoiles

The bowling experience was really good.

The bowling experience was really very nice and all the family members enjoyed a lot. Booking process so easy online, staff is helpful and cooperative.

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hello Amit,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so happy to hear that you and your family had such a nice time bowling and enjoyed the easy online booking process. We are also pleased that our staff were helpful and cooperative. We hope to see you all again very soon! All the best ~ Laura

Noté 5 sur 5 étoiles

Refurb s great…

The refurbishment of the bar/reception with new dining tables and seating made the venue look bigger, more open and cleaner and fresher. The staff member looking after our lanes was friendly and helpful.

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hello Jo,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so pleased to hear that you enjoyed the recent refurbishment of our bar and reception area, and that our team member was friendly and helpful. We hope to see you again soon! All the best ~ Laura

Noté 5 sur 5 étoiles

Very polite staff

Helpful, very polite staff

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hi Haleema, what a fabulous 5* review of Tenpin Nottingham! We are delighted you had such a great time and found our team super friendly and we can't wait to welcome you back again soon! Best wishes - Mel

Noté 3 sur 5 étoiles

It was ok

It was ok
Just expensive so we couldn’t all bowl

2 septembre 2026
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Réponse de Tenpin - Nottingham

Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We are very sorry to hear that not all of your party were able to bowl on this occasion. For any future visits we would advise taking at look at our deals section on our website here https://www.tenpin.co.uk/deals/ for some great offers we have throughout the week! We really hope you will consider visiting us again soon and we look forward to welcoming you back! Best wishes - Mel

Noté 2 sur 5 étoiles

Karaoke choice of songs was poor. Staff member rude.

Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update.
Sound quality decent though.

The 2 stars is down to rude behaviour from a gentleman manager on site.
Intentionally argumentative and completely unnecessary, especially as this is supposed to be fun and downtime for paying customers, not a time to have to stand up for oneself due to aggressive actions.

21 août 2026
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Réponse de Tenpin - Nottingham

Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We're sorry for any frustration caused at your recent visit with the service and the song choices. We're pleased to hear that the sound quality was up to standard. All feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Nottingham' Best wishes, Jade.

Noté 5 sur 5 étoiles

Johnboy

Great place fabulous staff all very helpful when needed.
Grandkids loved it.

26 août 2026
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Réponse de Tenpin - Nottingham

Hi John
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great time and that our staff were helpful. It's wonderful to know your grandkids loved it too! We hope to see you all again soon. Best wishes - Clare

Noté 5 sur 5 étoiles

Very pleased with everything 😊

24 août 2026
Avis spontané
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Réponse de Tenpin - Nottingham

Hi Mary
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you were happy with everything during your visit. We hope to see you again very soon! Best wishes - Clare

Noté 5 sur 5 étoiles

Very pleased with everything

Very pleased with everything

26 août 2026
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Réponse de Tenpin - Nottingham

Hello Mary
We're so happy to hear that you were pleased with everything! Thank you for taking the time to share your positive experience. We hope to see you soon. Best wishes - Clare

Noté 5 sur 5 étoiles

Easy to book on line

Easy to book on line. Check in easy and accessed bowling lane straight away. Easy to set up game. Place was clean and staff polite.

26 août 2026
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Réponse de Tenpin - Nottingham

Hi Jackie
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the online booking and check-in process easy, and that you were able to start bowling straight away. It's great to know you appreciated the cleanliness and polite staff. We hope to see you again soon! Best wishes - Clare

Noté 4 sur 5 étoiles

Great price for two games

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all.

26 août 2026
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Réponse de Tenpin - Nottingham

Hello
Thank you for your 4-star review! We're so pleased to hear you enjoyed the value of our offer, the welcoming staff, and the clean environment. We appreciate your feedback regarding the food portions and the pool area, and we're glad you had a good evening overall. We hope to see you again soon! Best wishes - Clare

Noté 4 sur 5 étoiles

Staff friendly

Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe.
To improve the balls could be cleaner (they felt a bit sticky).

26 août 2026
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Réponse de Tenpin - Nottingham

Hi Isabel
Thank you for your 4-star rating! We're so pleased to hear that our staff were friendly and that you found our game technology easy to use. We appreciate your feedback regarding the cleanliness of the balls and will certainly look into this. Best wishes - Clare

Noté 5 sur 5 étoiles

Kids loved it and the whole of your…

Kids loved it and the whole of your team made the experience well worth the money thank you

20 août 2026
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Réponse de Tenpin - Nottingham

Hi Ann,

Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Friendly staff

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

20 août 2026
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Réponse de Tenpin - Nottingham

Hi Maria, thank you for leaving a 4* review of Tenpin Nottingham! We're pleased to hear that you found our staff so friendly and efficient and that the booking process was nice and simple. We also appreciate your feedback about the wait times for food and we will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Bowled over

The lane was ready when we arrived. Plenty of different size bowling balls for our family. No issues.

20 août 2026
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Réponse de Tenpin - Nottingham

Hi Phil, thank you for your 5* review of Tenpin Nottingham! It's wonderful to hear that your lane was available straight away and that you found a wide selection of bowling balls. No issues is a win for us! We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Hubby and I took two grandchildren aged…

Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease.

Hadn’t been bowling in years. Impressed by all the updates. Fun family afteroon out.

20 août 2026
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Réponse de Tenpin - Nottingham

Hi Sandra, thank you for your 5* review of Tenpin Nottingham! It's lovely to hear all the best parts of your recent visit and we're so glad that you had such a great time. We can't wait to welcome you back again shortly! Best wishes-Leila

Noté 2 sur 5 étoiles

Toilets stink and feel unhygienic

Toilets stink and feel unhygienic

20 août 2026
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Réponse de Tenpin - Nottingham

Hi Josh, thank you for leaving a review of Tenpin Nottingham. We are very sorry that the hygiene levels of the toilets were not of an appropriate standard. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Nottingham' for somebody to get back to you regarding this. Best wishes-Leila

Noté 1 sur 5 étoiles

Very expensive and whilst there sae an…

Very expensive and whilst there sae an offer for meals free if you booked 2 games which we did enquired with staff who were very unprofessional and not very helpful just said its not available in school holidays it has ts and cs with it

12 août 2026
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Réponse de Tenpin - Nottingham

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit was not as enjoyable as we would have hoped. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

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