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Tenpin - York Avis 

212
TrustScore 4.5 sur 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Royaume-Uni

  • 0333 034 6100

4,3

Excellent

TrustScore 4.5 sur 5

212 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(212)

11 705 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Fab service however only saw one…


Fab service however only saw one lady...so ques were building up

Sticky n gooey table n screen not pleasant

Had a good time thou

27 mai 2026
Logo de Tenpin - York

Réponse de Tenpin - York

Hi Mary, thank you so much for the 3* review of Tenpin York! We are so pleased to hear you had a good time. However, we are very sorry to hear that some of your visit was not up to our usual high standard! Please be assured all of your feedback will be passed on so that improvements can be met and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel

Noté 5 sur 5 étoiles

The staff were kind and helped out

The staff were kind and helped out

27 mai 2026
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Réponse de Tenpin - York

Hi Darcey
We are delighted you enjoyed your visit. We appreciate your kind words. We look forward to seeing you again soon. Best wishes - Clare

Noté 5 sur 5 étoiles

Speedy service friendly staff

Speedy service friendly staff

12 mai 2026
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Réponse de Tenpin - York

Hi Peter, thank you for the 5* review for Tenpin York! We're so pleased to hear that our team provided a speedy service, and we look forward to seeing you again soon! Best wishes - Adelaide

Noté 2 sur 5 étoiles

Shame about the service

The purpose of the visit was for our son’s birthday and we visited with six of his friends. The bowling was fine and the laser combat was satisfactory (although cut short by 10 minutes to accommodate the next party). The main reason for the poor score was a particular member of staff - whilst serving at the bar it was all eye rolls and tuts and a sense that customers were a terrible inconvenience. The same member of staff supervised the laser combat and the boys independently reported she was curt with them. A real shame as everything else was fine.

17 mai 2026
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Réponse de Tenpin - York

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in York. We are pleased to hear that you enjoyed the bowling game with us. However, we are extremely disappointed to hear the service that you received during your visit with us. If you would like to discuss this further with us, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Date day

My husband and I decided to go bowling for a date.
We had 2 options of venue, but Tenpin was so much more reasonably priced.
Lots of things to do all under one roof.
Would certainly visit again

13 mai 2026
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Réponse de Tenpin - York

Hello Joanne, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time at our Tenpin in York. We are pleased to find that you found our facilities good value for money and plenty to do. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Staff were super helpful and welcoming…

Staff were super helpful and welcoming for my little boys party. The kids loved it!

13 mai 2026
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Réponse de Tenpin - York

Hello Miss Deryn Lloyd,
Thank you for taking the time to rate Tenpin York 5 stars. We're so happy to hear that our staff were helpful and welcoming for your little boy's party, and the kids loved it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Helpful, friendly staff

Helpful, friendly staff giving g attention to detail throughout.

28 avril 2026
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Réponse de Tenpin - York

Hi Marlene, thank you for your 5* rating of Tenpin York! We would like to thank you for your kind feedback regarding staff, we will be sure to pass these lovely comments on to the team! Best wishes, Jade

Noté 5 sur 5 étoiles

Always a pleasant experience visiting…

Always a pleasant experience visiting ten pin at York.
Staff are always friendly and welcoming.
Ten pin is also much cheaper than others which is a bonus.

6 mai 2026
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Réponse de Tenpin - York

Hi, thank you for the lovely 5* rating and review of Tenpin York. It's lovely to hear that you had a pleasant experience and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty

Noté 4 sur 5 étoiles

Well we were seven and only got 6…

Well we were seven and only got 6 drinks.. had to remind them several times for seventh drink … they gave it on the way out.. overall it was average

16 avril 2026
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Réponse de Tenpin - York

Hi Romij
We regret to hear about the missing drink and the reminders needed. We'll address this with our team to improve our service. We appreciate your feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Bowling family of 6

Attentive, helpful and friendly staff. Quick service of food and drinks.

15 avril 2026
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Réponse de Tenpin - York

Hi Naomi
We appreciate you taking the time to leave us a 5-star rating! We're so glad our staff provided attentive service and that you enjoyed the prompt food and drink service. Best wishes - Clare

Noté 5 sur 5 étoiles

Very well organised

Very well organised. Kara did amazing job with entertaining the kids.

15 avril 2026
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Réponse de Tenpin - York

Hello Agnieszka,
Thank you for taking the time to rate Tenpin York 5 stars. We appreciate your 5-star rating! We're happy to hear that everything was well-organized and that the kids were entertained. We are delighted to hear that Kara made such a positive impression. We hope to see you back soon. All the best ~ Laura

Noté 5 sur 5 étoiles

Great experience

Staff member was really friendly and helpful. Despite being busy they processed us really quickly. Everyone had a good time and the venue was presentable and clean.

12 avril 2026
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Réponse de Tenpin - York

Hi Natalie
We're happy to hear that you had a good time! It's great to know our staff were friendly and helpful and that you found the venue presentable and clean. Thank you for your 5-star review! Best wishes - Clare

Noté 1 sur 5 étoiles

The icecream was so small

The icecream was so small.
Like ok I had already eaten the cupboard in the kitchen but waste of money. 👹

22 août 2025
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Réponse de Tenpin - York

Hi Shaniqua, thank you for taking the time to review Tenpin York! We're sorry to hear that you were disappointed with the icecreams and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Booking in procedure easy and…

Booking in procedure easy and efficient. Rink was ready to go. Equipment worked well. Drinks were good

9 avril 2026
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Réponse de Tenpin - York

Hi Joan, thanks for leaving a rating and review for Tenpin York! We appreciate your 5-star rating! We are so glad the booking process was easy and that you enjoyed your experience. We hope to see you again soon! Best wishes - Rosie

Noté 4 sur 5 étoiles

Great fun had by all

Great fun had by all. Only trouble is the ATM charging to take out your own money.

15 avril 2026
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Réponse de Tenpin - York

Hello Dawn,
Thank you for taking the time to rate Tenpin York 4 stars. We're glad everyone had great fun! We appreciate your feedback regarding the ATM fees, and we'll explore options to improve this for our customers. We hope to welcome you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

All good

All good, staff, cost, availability etc, definitely recommend.

15 avril 2026
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Réponse de Tenpin - York

Hi Alistair, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you enjoyed your visit and would recommend us. We can't wait to welcome you back again in the future! Best wishes - Rosie

Noté 3 sur 5 étoiles

Bowling experience Good, food not so good.

The bowling experience was good as were the other entertainments but the food is at the opposite end of the scale. It took nearly 30 mins to come and when it did it was cold. Pictures of waiting for deliveroo to fetch it from the local McDonalds and then a further delay as it was repackaged come to my mind.

15 avril 2026
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Réponse de Tenpin - York

Hello Christopher,
Thank you for taking the time to rate Tenpin York 3 stars. We appreciate your feedback and are glad you enjoyed the bowling and entertainment. We're sorry the food was cold and took so long. We'll share this with our team to improve our service. If you wish to discuss this further, please email customer.feedback@tenpin.co.uk.
All the best ~ Laura

Noté 5 sur 5 étoiles

Good family fun

15 avril 2026
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Réponse de Tenpin - York

Hi David, thank you for the excellent 5* rating for Tenpin York! It's great to hear that you had a fun visit with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great Time!

Had a great time the team member (James) I interacted with was lovely really friendly and really helpful! Will be back!

15 avril 2026
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Réponse de Tenpin - York

Hi Samantha, thank you for the brilliant 5* review for Tenpin York! It's lovely to hear that you enjoyed your visit and that our team member had provided a helpful service. We will be sure to pass on your kind feedback and we look forward to seeing you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great price,great atmosphere

Great price,great atmosphere. Our son loves the arcade

12 avril 2026
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Réponse de Tenpin - York

Hi Carol, thank you for the excellent 5* rating and review! We're delighted to hear that you enjoy the pricing and the atmosphere at Tenpin York, and we can't wait to see you back again soon! Best wishes - Adelaide

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