Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

10/10 Seriously impressed and could not be happier with the service and advice. The technician done a fantastic job of sorting out a software crash on our laptop and thoroughly gave the system a bill... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'ordinateurs
  2. Magasin d'accessoires pour téléphones mobiles
  3. Magasin de téléphonie mobile
  4. Magasin d'accessoires informatiques
  5. Service de réparation de matériel électronique
  6. Atelier de réparation de téléphones mobiles

Écrit par l'entreprise

At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very expensive, rip off

If you think paying £400 to get your laptop (which is only one year and half old) fixed, then they are good. Sounds like a rip off to me. Also to loose half the storage that I used to have.

21 janvier 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Silvane,

Thanks for reviewing us and we are sorry that you are not satisfied with our service as we completed within 24 hours & handover your laptop back to you with data recovered.

Looking at our records and checking your invoices as job carried out by us as follow :
1, New Samsung SSD 512GB ,
2, Data Recovery Level 3 (320gb Retrieving Data)
3, Labour charges £78/-

Completing data recovery process of 320gb with installing ssd in your laptop, software installation and then put it back all in to SSD and hand over back to you with in 24 hours to customer as any IT Technical person if you ask then the price and timeframe we have done is our best we can provide.

We do dedicate our loyal customer database and they all would understand this kind of reviews very well.

As part of goodwill guesture we happy to offer you £ 50/-voucher by terabyte electronics this is a part of customer satisfaction.

Thank you,

Terabyte Team.

Noté 5 sur 5 étoiles

Good experience and a good service

3 février 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Molly,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Quick service received by Terabyte…

Quick service received by Terabyte Electronics for my Samsung S22 ultra.

3 février 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Louai,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Quick Replacement genuine lcd Samsung…

Quick Replacement genuine lcd Samsung S21 ultra and back glass with in an hour.

Excellent service.

30 janvier 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Ms Naye,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

The good customer service and care.

24 janvier 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Noly,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Cool people and clean shop in kilburn

9 janvier 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Amini,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.
Fast and professional work.

3 janvier 2023
Avis spontané
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Réponse de Terabyte Electronics

Hello Mesfin,


Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

You have done great work on my phone…

You have done great work on my phone repair in great price thank you guys

8 décembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Ahmed,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience, changed my Samsung S10 screen and battery in under 1 hour. Highly recommended

21 décembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Tron,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Fixed an iPhone 11 broken back glass in…

Fixed an iPhone 11 broken back glass in record quick time. Excellent work. Many thanks

21 décembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Ryan,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. So happy with my new iPhone 13 Pro Max and the service I received from the staff. I highly recommend Terabyte Electronics and will definitely use them again for future phone requirements.

10 décembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Maureen,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Quick repaired my Xiomi Note 5 and…

Quick repaired my Xiomi Note 5 and great knowledge about repairs.

Great Customer service.

24 novembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Kiko,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Excellent service from the guys after…

Excellent service from the guys after we sorted out what I needed. Would highly recommend for any electrical needs

19 novembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Sam,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

It’s been few times now I have this…

It’s been few times now I have this place and always happy to help with budget pricing for sales and repairs.

Highly recommended for laptop repairs..

12 novembre 2022
Avis spontané
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Réponse de Terabyte Electronics

Hello Daniel,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 1 sur 5 étoiles

🤬😡PÉSSIMA EMPRESA

🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de 10 dias que emitimos nota de devolução e avisamos pelo ticket que tá pronto pra coletarem e nada. O computador saiu da terabyte amassado, a caixa tá intacta, o computador todo esfolado e eles não se importam, receberam a vista e causaram a pior experiência de compra dos meus últimos 10 anos.

11 octobre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌

Hello PÉSSIMA EMPRESA,

We do have all warranties in place for sales of products and repairs, As YOU mentioned about customer service then you should look at our followers and all treat it equally don't agree with your review, and NOT CORRECT as we are more friendly toward customers and equally treated as part of retail training and got more than 15 years plus team. Also as our customer know it well.

❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌ FAKE REVIEW ❌
Please can you let us know what did you purchase or use for one of our services that you feel it’s a bad value as work very on our customers?

Invoice number or Repair Reference No? (Upload on google review so everyone is aware that you actually used our services)

As we can't find you in our database as a CUSTOMER,

Please Call on 02076936455 or Email:info@terabyteelectronics.co.uk
so that we can rectify your issues.

Please remove ❌ False Review ❌ as we know our competitive work hard and don't leave a single spot for what we achieve in our business success.

Thank you,

Terabyte Team.

Noté 4 sur 5 étoiles

Very quick service

Very quick service. My laptop had a physical damage (screen) and they fixed in 1 day.

Moreover, the staff is very friendly

29 octobre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

Hello Marzia,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Great service and rapidly replace S9…

Great service and rapidly replace S9 plus lcd and got my phone back to life.

Excellent service 👏

2 novembre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

Hello Ciaran,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Good service and I repair my MacBook…

Good service and I repair my MacBook which was not powering on and this guys fix it very quickly.

Highly recommended.

2 novembre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

Hello Graziana,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Sammy was very helpful and…

Sammy was very helpful and knowledgeable and friendly. I definately recommend going to this shop. He sorted it out my Samsung S21.

31 octobre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

Hello Angela,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!

Noté 5 sur 5 étoiles

Excellent customer service and quick…

Excellent customer service and quick repaired my iPhone 13 with fair price.

3 octobre 2022
Avis spontané
Logo de Terabyte Electronics

Réponse de Terabyte Electronics

Hello Kenneth,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again!!

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