The Underfloor Megastore Avis 

70
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Goods were received in good time (Prowarm electric heating) , and although there was a slight glitch in terms of what I received, the issue was dealt with extremely efficiently by Rob, who was super... Voir plus

Noté 5 sur 5 étoiles

Ordered some mirrors for a small project; order placed Friday and goods arrived promptly on Monday. Offered to choose which day to receive goods within a fortnight window and was kept up to date with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Magasin d'articles de salle de bains
  3. Fournisseur de matériaux de construction
  4. Fournisseur de chauffage
  5. Magasin de rénovation
  6. Magasin de matériel de plomberie

À propos de The Underfloor Megastore

Écrit par l'entreprise

As one of the UK's leading underfloor heating retailers, we pride ourselves on excellent service and a fantastic buying experience. We strive to be the best by listening to our customers and that's why we love hearing your feedback.

Price & Product Guarantees
We’re confident our prices are one of the lowest around, so if you can find a like-for-like product at a lower price, we’ll do our very best to match it.

Trade Account
Trade professional? Why not open a trade account with us. With a host of incredible benefits including a guaranteed discount, free standard delivery, easy returns and replacements, extended warranties and more.

Wherever you are in the UK, we make it easier to shop, purchase, and get all your underfloor heating products delivered straight to your door.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(70)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick turnaround

Easy to use website, competitive prices and quick delivery.

7 novembre 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi John,

Thank you for your review! It means a lot to us.

We are so glad you are happy with your order and please do not hesitate to contact us again in the future!

Thanks

Rob

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, easy to use website. Only thing I would add is a square meterage calculator for working out the overlay boards required.

24 octobre 2023
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi Robert,

Thank you so much for the review and we are very glad that you are happy with your order! A calculator is actually something we are looking into currently so it is great to hear that feedback.

Please do not hesitate to contact us for any future projects and please enjoy your underfloor heating. If you do have any photos of your install, it would be great if you could send them over to us.

Thanks

Rob

Noté 5 sur 5 étoiles

5 star service

5 star service. Rob is great at communicating. Great product for great price and delivery is next day. What else you can ask?

5 juin 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thank you so much Arturs. Always a pleasure working with you and we look forward to more in the future.

Keep it up and keep an eye out for your install photos on our Instagram page!

Thanks

Rob

Noté 5 sur 5 étoiles

Great customer service and great product quality

I recently used their products for a project and Rob made it very easy for me to find the right materials. He followed up through the progress and made sure everything is as expected. It was a pleasure working with you and I would definitely recommend it for any underfloor heating needs. I am sure to use them again.

25 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi Afrim,

Thank you very much for your review and thank you for choosing to use us on your recent project! It was a pleasure and we look forward to the next one.

Keep up the great work and thanks for sending over your install photos.

Thanks

Rob

Noté 5 sur 5 étoiles

Fantastic service and great product

Fantastic service from Rob and the team as usual. Same day quote and delivered next day. Will 100% continue to use them.

15 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks so much for the review! We are very glad to hear that you’re happy with our service and products! We look forward to helping you with any future projects.

Thanks

Rob

Noté 5 sur 5 étoiles

Great products at very good prices

Great products at very good prices. Very helpful salespeople. Will be using on all future projects.

1 juin 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi Jack,

Thanks for you review! It’s always a pleasure working with you and we look forward to helping you on all your future projects!

Keep up the good work!

Thanks

Rob

Noté 5 sur 5 étoiles

Always a swift service!

Always a swift service! Rob and I have worked closely for a long time now and I couldn’t be more happier with the service. Knowledgeable and attentive at all times. Customer services and deliveries are always spot on too.

25 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks for your review Dan! It’s always a pleasure and we look forward to all our future work together.

Noté 5 sur 5 étoiles

One delivery issue and it was sorted…

One delivery issue and it was sorted out straight away. Updated me several times until my delivery. I cannot fault them. Great service.

25 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi,

Thank you very much. We are glad that this got sorted for you. Thanks for being a great customer.

Do not hesitate to contact us for future projects!

Thanks

Noté 5 sur 5 étoiles

Great service and great product

Great service and great product! We had the prowarm sticky mat installed into our downstairs wet room and it works perfectly!

Next day delivery and great prices. 100% recommend.

21 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks for shopping with us! Great to hear you are happy and thanks for taking the time to leave a review, it means a lot.

Do not hesitate to contact us with any future projects.

Noté 5 sur 5 étoiles

Ordered an underfloor heating kit from…

Ordered an underfloor heating kit from these guys. Communication was great, price was great. We did encounter a minor issue with the supply of the pipe but this wasn’t their issue it was their suppliers. Rob arrange a delivery from another supplier direct to me so we had out materials on time! Absolutely no issues from my side and I’ll be using them again and again!

18 mai 2023
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi Dan,

Thanks for your purchase and review! Apologies about the slight mishap but I’m glad we managed to swiftly resolve it.

It was a pleasure supplying you your system and we look forward to working together again in the future

Noté 5 sur 5 étoiles

Good product

Good product, easy to order, fast turn around and delivery.

23 avril 2023
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks for your review John! It means a lot. If you have any future requirements, please do not hesitate to contact us.

Thanks

Rob

Noté 5 sur 5 étoiles

Excellent Customer Service

I bought all my underfloor heating kit from The Building Megastore for the recent renovation of my flat.

Rob provided invaluable help during the process and with after-sales service. Of all the suppliers I dealt with during the process, they were definitely one of the best and I have no qualms about recommending them to anyone.

9 avril 2022
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thank you Alex, it was a pleasure assisting you with your renovation. Please send us over some photos of your install!

Noté 5 sur 5 étoiles

Rob the MD is very approachable and…

Rob the MD is very approachable and responsive. I ordered some wrong parts and he was happy to exchange and cost for the correct ones.

11 avril 2022
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Hi Patrick,

Thanks for your review! Please do not hesitate to contact us for an future projects.

Noté 5 sur 5 étoiles

A very good range of products

A very good range of products which meant I could get exactly what I needed. Excellent service and delivery too. I highly recommend!

19 août 2021
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks Matt, we are glad you’re happy and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Easy & Efficient

Placed a large order - easy to use website, staff were quick to respond and assist with payments/delivery queries. Would recommend.

24 mai 2021
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Always a pleasure to supply large orders. We hope to hear from you again soon!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service from Building Megastore when choosing and ordering my underfloor heating. Rob was knowledgeable and very helpful, able to advise and recommend exactly what we needed with a friendly, reassuring manner. Delivery was prompt and well packaged. Couldn't have been happier with my purchase. Highly recommend.

22 mai 2021
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks Katy, glad to see the flooring is going down. Looking great.

Noté 5 sur 5 étoiles

All round excellent

Great customer service, speedy delivery and safe packaging! Will definitely be using again 👍🏻

20 février 2021
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks Leanne, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish - especially through the lockdown period. They helped us through all stages of the build and gave us advice and support.

8 janvier 2021
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thanks Tae, we can’t wait so see the photos of your install!

Noté 5 sur 5 étoiles

Sink and tap

Purchased Granite sink and matching tap. Very pleased with items. Delivery communication good. Items received on scheduled date.

30 novembre 2020
Avis spontané
Logo de The Underfloor Megastore

Réponse de The Underfloor Megastore

Thank you Paul, we are glad to see the renovation is going well!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus