The Furnshop Avis 

377
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order , kept up dated on delivery , table was exactly what I was expecting. Would definitely order from you again.

Noté 1 sur 5 étoiles

Poor quality items for the price paid and customer service is non existent, they don’t respond to emails or WhatsApp. Bought a side table that has a seam all the way up the back, a rattle like th... Voir plus

Noté 1 sur 5 étoiles

BE AWARE SCAMMERS Disgusting company run by scammers! Be aware! I purchased a cabinet reported as “in stock” but keep receiving emails about delivery delays. This has been ongoing for almost 2 month... Voir plus

Noté 5 sur 5 étoiles

From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid c... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de mobilier de jardin

Écrit par l'entreprise

The Furnshop - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide. Established long since 1998, TFS started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service. Being a Family run business our business ethics revolve around care & commitment. A customer buying from TFS by default becomes a part of our humongous TFS family and enjoys dedicated support throughout. We pledge to do everything possible to make your online shopping a happy & memorable experience. We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue. We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands. If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on hello@thefurnshop.co.uk. If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

377 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(377)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product which was cheaper than other places..Kept up to date with delivery. Delivered when expected, well packaged and friendly courier.
Would definalty recommend and would purchase from them in future.

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Top class experience

Easy to order, well organised delivery, well packaged item, arrived in perfect condition. Very please with my oak shoe cupboard for the hallway, realistic price.

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful customer service

I ordered on the CFS website. I was given a delivery date for pm but I couldn't get home before 1pm so I rang customer service to ask if it could be after 1pm.
The lady was very helpful and left
instructions for the
driver to ring me 30mins
before delivery.
When they arrived the
delivery man brought my
order into the lounge
and took his shoes off
before entering. He was
polite and helpful.
The actual cabinet I ordered is very sturdy and quite heavy.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful lounge units at great price!

Beautiful lounge units at a much better price than elsewhere online! Great communication from the shop & the delivery guy was a total legend aswell 👌
Will definitely look here first for replacement furniture in the future!

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Refund Berwick Oak Bed Frame

We ordered a bed frame on 17/11/24 for delivery on 19/11, it did not arrive, at first The Furnshop tried to fob us off saying it was the courier and it would be delivered two days later. It was only after we pressed them they admitted they not have the item and it would not be available until next year. We asked to cancel and a refund which they said would be within 7 working days. After 3 more increasingly angry calls we finally got the refund on 11/12/24. We believe they were intending to keep fobbing us off and hang on to our cash. They were frankly dishonest and we would not entertain buying from them again.

19 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Lovely furniture and good service

Pembroke furniture looks lovely.
I had booked the wrong type of delivery but the kind delivery man gave me help unwrapping the very well packed items.
When they rang for feedback I told them what had happened and they gave me a £10 refund for my inconvenience.i will definitely buy matching items from them again.

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

This was my second purchase from this company. Both times the furniture was as described and in perfect condition. Respond quickly to emails. Make sure you book the two man delivery because they only deliver to your doorstep ( outside) If you don’t book it. Great savings made too.

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Nice item at a very good price

Nice item at a very good price. I varnish waxed the item to give a better finish as the reclaimed sleeper items come in an unfinished condition.
I had seen some negative reviews on other review sites, and I was hesitant ordering, but once I knew they were a legit firm, I ordered, I had no real rush for delivery, and it wasn't breaking the bank to buy it either. Item was delivered with 48 hrs, along with some other items from a sister shop, all well packaged, and surprisingly excellent after care, which I didn't expect after seeing the negative reviews. I will not hesitate to buy again if I see any items that I need for my house.

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality was good

Quality was good, prices too. Packing had been done carefully and thoughtfully.
Easy to assemble. Delays in delivery were frustrating and updating could have been better but worth waiting for.

19 juin 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus