The Gift of Cake Avis 

1 444
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mum has sent me many cakes from this business and they never fail to be special and delicious. Even my friends come knocking on my door to see if I have any left if they know I have received one. I... Voir plus

Noté 5 sur 5 étoiles

Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used The Gift of Cake several times now. Not only are the cakes delicous, they are delivered on time and in safe and secure packaging.Definately recommend for a special birthday/anniversary o... Voir plus

Noté 5 sur 5 étoiles

This was a most unexpected but very welcome gift from my step-daughter. The cake arrived well packaged, in an attractive tin, with all the accoutrements for a birthday celebration. I thought it was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de gâteaux
  2. Boulangerie
  3. Fournisseur de cadeaux d'entreprise
  4. Boutique de cadeaux
  5. Service de livraison des courses
  6. Espace Internet

Écrit par l'entreprise

Nothing says ‘you’re great’ quite like a cake delivered straight to someone’s doorstep. Handmade, beautifully gift wrapped, and downright delicious. The perfect way to make someone feel extra special. If you’re looking for UK cake delivery, maybe to send a birthday cake, then take a look at our lovely range… Next day delivery available in Mainland UK. 10% off your first order. See our website for details. Check out our corporate page for discounts on bulk orders. Perfect for treating clients or team members.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(1 444)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great timely service

Great timely service. Amazing cake and decor.

14 septembre 2023
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Réponse de The Gift of Cake

Hi Owais,

Thank you for taking the time to leave this amazing review, it means a lot to us as a small family run business.

Kind regards,

Sophia

Noté 3 sur 5 étoiles

Ordered and paid for 3 sets of candles

Ordered and paid for 3 sets of candles, only 1 arrived in package. Although cake was very nice but small!

12 septembre 2023
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Réponse de The Gift of Cake

Hi Jacqueline,

I'm very sorry to hear about the missing items, a member of our customer service team will be in touch with you.

I'm pleased to hear that your cake was very nice.

Kind regards,
Sean

Noté 5 sur 5 étoiles

Carrot Cake was lovely highly…

Carrot Cake was lovely highly recommend, delivery was £ and shame the delivery driver , delivered the cake upside down but it was well packaged so only icing was damaged overall very happy tho ❤️

13 septembre 2023
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Réponse de The Gift of Cake

Hi Angel,
Thank you for this lovely review! I'm sorry that the cake was upside down, unfortunately the drivers don't always show as much care towards the package as we'd like!
So pleased to hear you enjoyed the cake!

Kind regards,

Sophia

Noté 5 sur 5 étoiles

Thank you The Gift of Cake

Birthday cake was delivered to the venue on time , on the day.
Chocolate cake was delicious and very well received by a knowledgeable group.

15 septembre 2023
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Réponse de The Gift of Cake

Hi Brian,

Thank you very much for taking the time to write this review, as a small family run business we really appreciate it. I am pleased to hear the cake was well received, our chocolate cake is a great cake and is one of my personal favourites!

Kind regards,

Sophia

Noté 1 sur 5 étoiles

Cake ordered for a special occasion but…

Cake ordered for a special occasion but arrived damaged and unable to use

Awaiting outcome of complaint made

13 septembre 2023
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Réponse de The Gift of Cake

Hi Helen,

I'm very sorry about the condition your cake arrived in. It is very rare for cakes to arrive damaged and the matter has been raised with our courier, as we do expect parcels to be handled with more care.

Your order has been refunded.

Once again, I'm very sorry about your recent experience with us.

Kind regards,

Noté 5 sur 5 étoiles

The vegan chocolate and strawberry and…

The vegan chocolate and strawberry and champagne cakes were both delicious. Went down well at an 80th birthday party 👍

12 septembre 2023
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Réponse de The Gift of Cake

Hello Mr Price,

Thank you for this lovely review, it means a great deal to us to hear such great feedback from our customers. I am glad both cakes were enjoyed.

kind regards,

Sophia

Noté 5 sur 5 étoiles

Fab cake

Quick and fast delivery.
Fantastic tasting cake and very fresh.
Well packaged.

5 septembre 2023
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Réponse de The Gift of Cake

Hi Rachel,

Thank you for taking the time to leave us this lovely review. It means a great deal to us as a small family run business.
we are very glad you enjoyed your cake.

kind regards,

Sophia

Noté 5 sur 5 étoiles

Same again

I sent the coffee and walnut cake for my mum’s birthday last year and kept hearing how delicious it was, so just did a repeat order. If you would like a birthday cake delivered that isn’t too sweet/over the top, this is an excellent option.

12 septembre 2023
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Réponse de The Gift of Cake

Hi Katie,

Thank you for taking the time to leave this great review, I am very pleased the cake was enjoyed. I hope your mum had a lovely birthday.

Kind regards,
Sophia

Noté 5 sur 5 étoiles

Personalised service

Personalised service, beautifully presented cake, looked and tasted great. This Red Velvet cake was given for a ruby wedding celebration went down really well with everyone.

11 septembre 2023
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Réponse de The Gift of Cake

Hi Anon,

Thank you for leaving this great review.
I am very glad to hear it was well received and enjoyed, congratulations on your ruby wedding celebration I hope you had a lovely celebration.

Kind regards,

Sophia

Noté 1 sur 5 étoiles

Did not revceive the candles and cake…

Did not revceive the candles and cake topper that I paid for . And the cake looked so different than what I ordered. Wouldn’t order again!

12 septembre 2023
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Réponse de The Gift of Cake

Hi Preety,

I'm very sorry to hear about the missing items, a member of our customer service team will be in touch to see what we can do to make this right, and to talk to your about the cake received.

Once again, very sorry to hear about your experience.
Kind regards,
Sean

Noté 5 sur 5 étoiles

I ordered a chocolate cake to be…

I ordered a chocolate cake to be delivered to my two Grandchildren, they told me it was delicious, the presentation was fantastic, and very efficient delivery. Will definitely use again, highly recommend.

10 septembre 2023
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Réponse de The Gift of Cake

Hi Joanna,

Thank you for leaving this wonderful feedback, we greatly appreciate it. I am so pleased that your grandchildren enjoyed the chocolate cake, very good choice of cake! It's one of my personal favourites.
we look forward to your future orders.

Kind regards,

Sophia

Noté 5 sur 5 étoiles

Great delivery!

I placed an order after 2PM, called them up, and they were so helpful and flexible with next-day delivery! They managed to get the cake -delicious btw- baked, beautifully packaged with a personalised note and sent in record time!

14 septembre 2023
Avis spontané
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Réponse de The Gift of Cake

Hi Samantha,

Thank you for taking the time to leave this wonderful review, we try to go above and beyond for our customers to make sure they have the best cake gifting experience!

Kind regards,

Sophia

Noté 5 sur 5 étoiles

Lovely cake

Good communication. Delivered on time and beautiful cake.

10 septembre 2023
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Réponse de The Gift of Cake

Hi Jennifer,

Thank you so much for taking the time to leave this lovely review. It means a great deal to us as a small family run business.

Kind regards,

Sophia

Noté 4 sur 5 étoiles

Delicious cake - bad delivery DPD

The ordering process with amendment requests went smooth and easy . Nice helpful service . The cake was ordered remotely from Belgium so I was very excited toward delivery on Friday .
After reading the 'bad reviews' I got a little anxious about the delivery and the nightmare became true. Paid extra for morning delivery , long story short , the DPD-hub was just around the corner of the delivery address and didn't deliver . The recipients had to go over themselves and demand their cake if they didn't want to wait until next Monday ! Also not sure if cake was preserved cool.
The cakes were delicious, though but the delivery service is awful and it's affecting your business :( .
PS : I want to request a full refund from DPD for the extra charges ( they really suck )

6 septembre 2023
Noté 5 sur 5 étoiles

Recipient loved the cake

Recipient loved the cake , great how they kept in touch on delivery . Excellent service

6 septembre 2023
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Réponse de The Gift of Cake

Hi Lesley,

Thank you for leaving us this lovely review.
I am so pleased the recipient loved the cake.

Warm regards,

Sophia

Noté 5 sur 5 étoiles

Wonderful cake that was delivered on…

Wonderful cake that was delivered on time and in perfect condition (even though I didn't order the box). Thank you.

6 septembre 2023
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Réponse de The Gift of Cake

Hi Keri,

Thank you very much for taking the time to leave this lovely feedback, as a small family run business it means a great deal to us.

Many thanks,

Sophia

Noté 1 sur 5 étoiles

Impossible to order a cake!!???

Wanted to order a chocolate birthday cake, BUT IT IS IMPOSSIBLE TO ADD TO THE BASKET, THERE IS NO OPTION. so after 30 minutes of rummaging through their website i gave up. I didn't want a message, candles or anything else, but still no option to add to basket. Rubbish.

8 septembre 2023
Avis spontané
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Réponse de The Gift of Cake

Hi Sarah,

The website will not let you add a cake to your basket without a personal message. If a message isn't needed, most of our customers will indicate this by adding "N/A" to the field or by getting in touch with our customer service team.
Thank you for providing your feedback regarding this feature.

Kind regards,

Noté 5 sur 5 étoiles

A fantastic carrot cake

A fantastic carrot cake arrived in its own tin on the date we requested. It was our daughter’s birthday and she is very choosy about carrot cake . She loved this one : moist , flavourful ,attractive . Very good and attentive service on the phone when l was arranging delivery date.

19 août 2023
Avis spontané
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Réponse de The Gift of Cake

Hello Mr and Mrs Barnden,

Thank you for this lovely review, it means a great deal to us as a small family run business. I am so pleased to hear your daughter enjoyed her birthday carrot cake. I will pass on the glowing feedback to the bakery team.

kind regards,

Sophia

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