Their Perfect Gift Avis 

250
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

These gift cards get declined at every single online place I have tried despite entering the correct details. What was a nice wedding gift has now turned into an incredibly frustrating experience and... Voir plus

Noté 4 sur 5 étoiles

Excellent service by the customer service team who resolved my queries and issues of he same day! Good product and usable across most Europe making it ideal gift for overseas friends. The only minor d... Voir plus

Noté 1 sur 5 étoiles

We were given two gift cards for our wedding which people spent their hard earned cash on. We spent weeks trying to activate the cards corresponding with customer services, after being told the cards... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After initially writing a misinformed view, I have to say this company genuinely cares about its customers, and does what it can to put things right. Please check spam messages when waiting for a... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits promotionnels
  2. Société de presse
  3. Agent Mobile Money

Écrit par l'entreprise

Our Gift Cards can be redeemed anywhere in the world that accepts Mastercard, on-line or in-store. We can ship the cards to anywhere within the UK, EU & SEPA region of countries.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(250)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The system is too rigid!

The system is too rigid!

If you receive two gift cards, they will not be applied to the same account, you will receive two different Mastercards. This is extremely limiting.

It's not possible to transfer from one card to the other so that you can take advantage of all your money in one purchase.

If you have a small amount left on the card, that amount is rendered completely useless.

You can't withdraw the money, you can't use your card to top up your Revolut account and you can't use it with Apple or Google wallets.

People will end up with money on their cards, they will never be able to use.

Their reasoning is money laundering laws, which is ridiculous and too lazy. Just do your due diligence and that will not be an issue.

I would not use this service to buy gifts for anyone. And do not recommend it.

26 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Doesnt work on most websites due to 3D Secure

At first, seems like this is the perfect gift card as it is advertised as being able to be used 'anywhere' that Mastercard is accepted. This is not the case. It does not work at most online retailers as they require 3D Secure, an extra layer of security, which is not possible with this type of card. False advertising at best. Website is littered with spelling mistakes - very strange. Oh and the help phone line has been switched off and you must email them for help, not very accessible and a massive red flag - AVOID!

25 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Expired cars

Contacted the team about some expired cards and while initially it took a little while to get a response, they acted promptly and reissued the card.

28 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

BAD SERVICE

I ordered a virtual gift card where it said delivery within 1 working day on email. 2 working days have passed and nothing received. Tried to call customer service id unavailable and cut me off. Sent email to customer service and came back saying if you don't receive it let us know! But I just let you know I haven't received it!!! So now I'm minus £156.99 on my card and no gift card. Probably a scam? By tomorrow I will speak with my bank for a charge back. Appaling service !

16 avril 2024
Avis spontané
Logo de Their Perfect Gift

Réponse de Their Perfect Gift

Dear Complete Savings.
Very sorry that your order was delayed. We have requested more information from you, but haven't responded, for us to look into it.
Usually delays are caused by our Compliance Department's concerns.

All virtual cards are issued the next working day, unless there are concerns around fraud / anti-money laundering, when delays may occur.

Kind regards
TheirPerfectGift

Noté 5 sur 5 étoiles

An extensive support

The company Their Perfect Gift has always been helpful at any time I needed it.
They are always there to answer email requests and solve problems that may come up.
Managing effectively card accounts requires a workforce that is always willing to help and respond to queries.

6 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Dani

Dani, was WONDERFUL! He guided me through everything with great patience and sorted out all my problems. Very professional and he has left me very pleased with his services.

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I had made an error whilst activating…

I had made an error whilst activating the card - emailed the helpdesk and they were extremely quick at resolving the issue. Dani was very polite and courteous and extremely helpful - a really good experience to solving a problem!

23 janvier 2024
Avis spontané

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