The Light Bulb Company (UK) Avis 

8 481
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A top class company: one of the very best! Excellent customer services; friendly, helpful and efficient staff. Easy to order, with goods delivered quickly. Any problems dealt with quickly and without... Voir plus

Noté 5 sur 5 étoiles

Not much to say, really: easy to purchase, arrived quickly enough, the lightbulbs work! The lightbulbs were daylight bulbs, and they definitely brighten the evenings - far more pleasant to work/pla... Voir plus

Noté 5 sur 5 étoiles

I called Customer Services to ascertain the bulbs I required - two types this time. Was very helpful and described exactly the bulbs I required. The order process was simple and delivery was prompt. I... Voir plus

Noté 5 sur 5 étoiles

The average person is bewildered by the numbers and types of lightbulbs nowadays. The Light Bulb Company's website explains, in detail, the various types and fittings of all lightbulbs so even a duf... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de fournitures de bureau

Écrit par l'entreprise

The Lightbulb Company is a well-established supplier of light bulbs to the general public, small businesses and large public and private sector organisations. During more than 40 years in the industry, we've forged strong relationships with the biggest names in lighting, and as a result of our work with them our knowledge of light bulbs, lamps and tubes is second to none. The Lightbulb Company is an Accredited Gold Stockist for GE Lighting, Philips, Osram and many other leading suppliers, and we pride ourselves on our extensive product range, consistently high stock levels and unbeatable prices.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(8 481)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good

Very good. The intuitive site makes it really easy to filter through the vast amounts of bulbs. It also provides sufficient information so you can choose things like atmosphere and temperature requirements.

11 octobre 2021
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Réponse de The Light Bulb Company (UK)

Thank you for your lovely review, we are glad to hear you had a good experience on our website and hope to see you again.

Noté 5 sur 5 étoiles

Having got the bulb I wanted.I was…

Having got the bulb I wanted.I was surprised that it came next day the fastest delivery. So far we'll done.

13 septembre 2021
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Réponse de The Light Bulb Company (UK)

We appreciate your positive review about your recent experience with us.

Noté 5 sur 5 étoiles

Prompt service

Prompt service, thank you.

13 septembre 2021
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Réponse de The Light Bulb Company (UK)

Thank you for your kind review. We are very happy to have provided you with such a positive experience.

Noté 1 sur 5 étoiles

Overpriced

I subsequently discovered I could have purchased the same bulbs from Amazon for 1/12th the price!

12 septembre 2021
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Réponse de The Light Bulb Company (UK)

Thank you for taking the time to leave us a review and sorry that you are not fully satisfied with the price. We have sent an email with a link to a free post return for you to return the bulbs for a refund, to the details that were used at point of order and hope that this helps to rectify the situation. If you have any further concerns please get in contact with our team at support@thelightbulb.co.uk

Noté 5 sur 5 étoiles

Ignore The Bad Reviews!

Ignore The Bad Reviews!

Trust me, The Lightbulb Company is the only place to buy lamps. Like most businesses you only truly learn if the owners and employees care should things go wrong.

In our case, we were treated promptly and fairly and our issues were dealt with professionally.

We will not buy lamps from anyone else and will watch The Ligh Bulb Company grow as it continues to treat customers as they like to be treated themselves.

Buy with confidence knowing you are dealing with people that truly care about lighting up your life.

Thanks guys....

8 septembre 2021
Avis spontané
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Réponse de The Light Bulb Company (UK)

Thanks for leaving us such a great review. We are pleased that you had a good experience, our staff will definitely be happy to hear this. We pride ourselves on our great Customer Service and look forward to being able to help again in the future.

Noté 1 sur 5 étoiles

The product delivery insurance is a rip…

The product delivery insurance is a rip off and if it is optional then why do I have to click to remove it or is it that your customers fail to see the tiny box to untick and proceed, and as for the post office charging extra to deliver to Scotland this is a load of rubbish

14 août 2021
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Réponse de The Light Bulb Company (UK)

Thank you for taking the time to leave us a review and sorry that you are not fully satisfied with our Service.

Regarding the protection insurance, this is entirely optional at checkout depending on your needs. It simply extends the return window and means we'll cover the return postage if you change your mind. We find that when buying light bulbs, customers are often unsure of what they want or need as it's quite a specialist item and this has them in mind. Again, it's entirely optional.

Regarding the postage to Scotland, we actually use a Royal Mail tool on our checkout so postage or postage zones are set by them. If you believe that a mistake has been made on your particular postcode, we're happy to look into this with Royal Mail. Please get in contact with our team at support@thelightbulb.co.uk

Noté 1 sur 5 étoiles

I got a full box of Edison bulbs…

I got a full box of Edison bulbs despite ordering the screw ons. I have tried to call and to this moment still haven't received a reply to my complaint. Will I order again with you? Most definitely not. Will I recommend you further - absolutely not.

12 août 2021
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Réponse de The Light Bulb Company (UK)

Thank you for taking the time to leave us a review and sorry that you have received the incorrect goods. So that we can rectify the issue please can you contact our Customer support Team on support@thelightbulb.co.uk

Noté 5 sur 5 étoiles

Great service

Great service, packed well.

12 août 2021
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Réponse de The Light Bulb Company (UK)

We appreciate your positive review about your recent experience with us.

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