A top class company: one of the very best! Excellent customer services; friendly, helpful and efficient staff. Easy to order, with goods delivered quickly. Any problems dealt with quickly and without... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Not much to say, really: easy to purchase, arrived quickly enough, the lightbulbs work! The lightbulbs were daylight bulbs, and they definitely brighten the evenings - far more pleasant to work/pla... Voir plus
I called Customer Services to ascertain the bulbs I required - two types this time. Was very helpful and described exactly the bulbs I required. The order process was simple and delivery was prompt. I... Voir plus
The average person is bewildered by the numbers and types of lightbulbs nowadays. The Light Bulb Company's website explains, in detail, the various types and fittings of all lightbulbs so even a duf... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Lightbulb Company is a well-established supplier of light bulbs to the general public, small businesses and large public and private sector organisations. During more than 40 years in the industry, we've forged strong relationships with the biggest names in lighting, and as a result of our work with them our knowledge of light bulbs, lamps and tubes is second to none. The Lightbulb Company is an Accredited Gold Stockist for GE Lighting, Philips, Osram and many other leading suppliers, and we pride ourselves on our extensive product range, consistently high stock levels and unbeatable prices.
Coordonnées de contact
Thomas Edison House, 41 Murdock Road, OX26 4PP, Bicester, Royaume-Uni
- +44 (1869) 362222
- enquiries@thelightbulb.co.uk
- www.thelightbulb.co.uk
4,8
Excellent
8 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Light Bulb Company (UK)
We appreciate your positive review about your recent experience with us.
The bulb I ordered arrived broken
The bulb I ordered arrived broken. I opened a ticket using their system but it seems to have been completely ignored.
13 août 2022
Réponse de The Light Bulb Company (UK)
Thank you for taking the time to leave us a review and sorry that your bulb has arrived broken. I have sent you an email, so we can rectify the issue. Sorry for any inconvenience caused.
Réponse de The Light Bulb Company (UK)
Thank you for your kind review; we are happy to pass along your comments to the team here at The Lightbulb Company.
Initially sent the wrong bulb but quickly rectified
Initially sent the wrong bulb, but quickly rectified by sending the correct one (and also left me the previous one). Only I had to spent a bit of time with emails..
31 juillet 2022
Réponse de The Light Bulb Company (UK)
Thank you for taking the time to leave us a review and sorry that we sent the wrong goods firstly. We are pleased you are happy with the outcome and this has now been rectify.
Again, thank you for taking the time to review our business.
just what I wanted
Quick & efficient delivery. Nice bulb spacing. Just what I needed to use outdoors.
26 juillet 2022
Réponse de The Light Bulb Company (UK)
Thank you for your kind words and we look forward to assisting you again in the future.
Réponse de The Light Bulb Company (UK)
We are very happy to have provided you with such a positive experience.
How online shopping should work
I found the bulb I wanted, ordered it and it arrived a couple of days later. it was the one I wanted and it wasn't broken.
19 juillet 2022
Réponse de The Light Bulb Company (UK)
We appreciate your positive review about your recent experience with us. Thank you for taking the time to leave us this information about your recent purchase.
Réponse de The Light Bulb Company (UK)
We are so grateful for your kind words.
Quick and Efficient Service
This was the 1st time I used this company and I will certainly use them again. They had a great choice and the quality is good. The ordering experience was easy and quick to follow and my items arrived in double quick time. I would definitely recommend them to anyone.
15 juillet 2022
Réponse de The Light Bulb Company (UK)
We appreciate your positive review about your recent experience with us.
Réponse de The Light Bulb Company (UK)
Thank you for your kind review.
Réponse de The Light Bulb Company (UK)
Thank you for sharing your positive experience.
Réponse de The Light Bulb Company (UK)
Many thanks for your business.
Réponse de The Light Bulb Company (UK)
Thank you for taking the time to leave us a review and sorry your order seems to be taking a little longer than expected to get to you, please can you contact our Customer Service Team so that they can assist you with this issue at support@thelightbulb.co.uk
Réponse de The Light Bulb Company (UK)
Thank you for your lovely review, we are glad to hear you had a good experience with us and hope to see you again.
Good customer service.
Good customer service.
Parcel was late being delivered by Royal Mail and their help was great.
19 juin 2022
Réponse de The Light Bulb Company (UK)
We appreciate your positive review about your recent experience with us.
Excellent service
Excellent service. Item very well package for delivery. Have used this company previously and would thoroughly recommend them.
18 juin 2022
Réponse de The Light Bulb Company (UK)
We are very happy to have provided you with such a positive experience.
Such poor service
Such poor service, order placed and paid for chased up after a week as goods were not delivered, got a very short message saying goods had not been dispctahed, no mention of when they will be sent just "me cancel the order and issue you with a full refund." I have never dealt with a company that are so unhelpful.
6 mai 2022
Avis spontané
Réponse de The Light Bulb Company (UK)
Many thanks for your review.
I am sorry we were not able to dispatch your goods on time. We started the process of relocating our warehouse at the beginning of May and we were hoping this was not going to course any issues, however the process took a little while longer than expected.
Arrived promptly undamaged.
13 avril 2022
Réponse de The Light Bulb Company (UK)
Thank you for sharing your positive experience.
First class service for a confused customer!
I'm frankly bewildered by the assortment of lightbulbs on sale these days, many of which I've never heard of. So I knew from past experience exactly where I could get this particular shape and size with a screw fitting and so on. The parcel arrived sooner than expected so thanks.
13 avril 2022
Réponse de The Light Bulb Company (UK)
Thank you for your kind words and we look forward to assisting you again in the future.
Speedy delivery and bulbs arrived intact
13 avril 2022
Réponse de The Light Bulb Company (UK)
Thank you for leaving us a great review. We are very happy to hear you had a good experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.