The Money Platform Avis 474

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Voir plus

Noté 5 sur 5 étoiles

I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Voir plus

Noté 5 sur 5 étoiles

I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Voir plus

Noté 5 sur 5 étoiles

I have been lending for some time now and have issued over 300 Loans. Whilst this is a higher risk investment, as clearly explained on the website, I think the product is easy to get your head a... Voir plus

À propos de l'entreprise

  1. Établissement de crédit

Écrit par l'entreprise

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

474 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Quick and simple no hidden charges

After having issues with debt from being young and stupid. I was nervous at being able to get my first loan in many years. Even know it was a small loan the process was very quick and simple I even had my last repayment delayed by a month due to car issues. Again very simple and quick process and this had no effect on my credit score. I will use them again and recommend to friends and family

11 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Honestly the easiest and most simple…

Honestly the easiest and most simple process, I got declined by so many people due to my credit score all because stupid mistakes I made when I was younger I have the money to pay it back and that’s what is annoying. The money platform helped me so much I needed the money for a funeral and I cant thank them enough thank you so much

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful and understanding

I have had a great experience with The Money Platform, because recently my health has taken a bit of a hit which affected my pay. I found that I could not pay this months installment and The Money Platform helped me move my installment date to the next month without an additional charge or it affecting my credit. I really appreciated there help and understanding.

8 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

SUPPORT REQUIRED

Team - could someone reach out. I used a 3rd party site which gave me a pre-approved guarantee of a loan. I was then transferred to your site and filled out an almost entirely new form despite being pre-approved. This was over 3 days ago. After being 'approved' your then requested my ID. I have sent this twice - both occassions I get an immediate decline. Stating my in date passport and / or drivers licence are not acceptable. I've contacted you by your web form [TWICE - no response] and I have been ringing your UK support number [during your customer service working hours] only to get a recorded message stating there are no agents and an immediate disconnection. This is not a good start,.
Update. I have now been able to speak to the team. The gentleman was friendly. However, getting through is not easy. It does tend to immediately disconnect, or, you get put in a hold, only for the system to then say, there are still no agents and it disconnects. The 'proof of ID system' is really challenging. I've uploaded ID 5 times now and eventually they accepted my original [passport] 3 days later after saving it in numerous formats and then re-issuing it in a format that their 'payment provider' prefers.

7 octobre 2024
Avis spontané
Logo de The Money Platform

Réponse de The Money Platform

Hi Jason,

Thanks for your feedback and the update you provided.

I am pleased the support team were able to assist you.

Uploading an ID in a particular format is an important part of our and our payment providers KYC checks and unfortunately it can take time to get these formats correct.

I am pleased we were able to resolve the issue with you.

Thank you for your feedback

Noté 5 sur 5 étoiles

Really seamless and uncomplicated…

Really seamless and uncomplicated process which helped me out in a great time of need, now, more importantly, they have co operated promptly with an important request of my & alleviated one less worry, of which i have many at the moment! As long as you are truthful & upfront, these guys will treat you firmly but fair, exceptional!

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

money platform team is the saviour

Dear money platform team

There are no words I can mention .I request a loan for my urgent situation.where I couldn't get help from anyone .money platform was the team which saved me that day within an 1 hour I received the funds.no much of paper work.grateful. high standards of work and efficiency was top most thank once again for the help .I will look forward always and choose this money platform I highly recommend.

Thank you
From Sidney

3 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

My Erroneous review!!

I recently wrote a very damming review about the money platform which was erroneous, my details apparently where passed to them by CHOOSE WISELY, presumably all the unwanted attention was from them passing my details around NOT the money platform.

26 juillet 2024
Avis spontané
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Réponse de The Money Platform

Thanks for your review Susie.

I can confirm that we never share customer's details with 3rd parties without their express permission.

I am sorry that another company did that and I am pleased we were able to help you resolve the issue.

Noté 5 sur 5 étoiles

Feel supportive with their team

Easy application
Money transfer after 24 hours or less from my case
Smooth communicate
Reasonable repayments

Thank you for financial support at the end i feel at ease

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

From my last 2 years of experience…

From my last 2 years of experience loving this platform company as they are having Simple, easy application with best deal. They have customer service and no impact on your credit score despite any hardship and no upfront fees or hidden charges either. So I definitely recommend it to anyone seeking financial help due unexpected issues.

13 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Time Wasters

Time Wasters. I've lost 5 days because of lies.
If you've got a Metro Bank debit card, start running!
Even if you somehow fit their nonsense criteria, meaning finding a debit card that they will actually accept, you still have to wait 24 hours minimum for their loan to reach your debit card.
I downloaded Monzo debit card and they accepted it. Hence 3 stars. Instead of 1.
After settling my debt in full over 24 hours before the due time of my first repayment, I am being sent messages informing me that I missed my payments and they don't have the money I sent them.
Just received a reply to my email telling me my payment has not gone through and I need to pay immediately again. But I don't have the money to pay them, because I already paied them.
If you don't like my debit card, then why is it still on on my moneyplatform internet page account?
So if you reject my Metro Bank debit card, then don't keep it stored in my money platform website account, because if you do, I can make the mistake of using my main bank debit card, instead of my Monzo debit card with which I initiated the loan.

11 août 2024
Avis spontané
Logo de The Money Platform

Réponse de The Money Platform

Hi Valeriu,

Thanks for raising the issues you had.

I believe this issue has now been resolved for you. Our system does occasionally have integration issues with some banks which block some customers. Most of our customers are able to access a loan on the same day, normally within a few hours of applying, but we acknowledge this is not always the case and was not in your situation.

Our team is always on hand to help and please do reach out to them if you have further issues.

Thanks

The Money Platform Team

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