The Mortgage Works Avis 

2 689
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a mortgage already with TMW and wanted to secure additional borrowing on my BTL. I thought it would be very complicated and painful, but I was so pleasantly surprised. Daniel Morris explained ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolute go-to mortgage lender for buy-to-lets. Great range of products at competitive rates. Really like how you get one case handler that sees the whole process throughout. My case handler w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found it quite interesting re all the pros and cons your agent was most helpful but at the same time not influencing my choice 1st class.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is really about Olly(employment number P509469). He went above and beyond in answering my questions even though it wasn't strictly his department. Much appreciated.

L'entreprise a répondu

À propos de l'entreprise

  1. Prêteur hypothécaire
  2. Institution financière

À propos de The Mortgage Works

Écrit par l'entreprise

The Mortgage Works is the buy to let lender of Nationwide Building Society.

Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.

We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 689)

655 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tai is the best!!

I contacted on four separate occasions to inquire about my statements, as the matter was urgent. I am very grateful that Tai Mason was the one who answered my final call. He promptly sent them to me. I truly wish I had been able to speak with him during my initial attempt. He was delightful and incredibly helpful. Give him a bonus for outstanding service. Thank you so much!!

21 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We are so happy to hear about your positive experience and appreciate you sharing it. We are glad we could assist you promptly with your urgent request. We value your feedback.

Noté 5 sur 5 étoiles

Really helpful advice with mortgage…

Really helpful advice with mortgage application. Just awaiting outcome but communication great so far.

19 mai 2026
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Réponse de The Mortgage Works

We are so glad our advice was helpful with your mortgage application. We wish you the best outcome!

Noté 4 sur 5 étoiles

Offer low interest rates for btl…

Offer low interest rates for btl mortgages and short periods to release money.

14 mai 2026
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Réponse de The Mortgage Works

We appreciate your feedback regarding BTL mortgage rates and release periods. We are always working to improve our offerings.

Noté 5 sur 5 étoiles

I've been with TMW for years and Neil…

I've been with TMW for years and Neil is great and very thorough in ensuring I knew everything I needed to know. Neil answered any questions clearly and ensured I understood everything before proceeding. Very diligent and kept me informed every step of the way. Thanks Neil, you are a credit to the company.

14 mai 2026
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Réponse de The Mortgage Works

We're delighted to hear about your positive experience and that our colleague provided such thorough and clear guidance. We appreciate you sharing your feedback.

Noté 5 sur 5 étoiles

Excellent

Excellent: polite, focused and effective

15 mai 2026
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Réponse de The Mortgage Works

We're delighted you found our service polite, focused, and effective. Thank you for your kind words.

Noté 5 sur 5 étoiles

The process was straight forward and…

The process was straight forward and the personnel was very helpful and professional

14 mai 2026
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Réponse de The Mortgage Works

We're glad the process was straightforward and our team was helpful and professional. Thank you for your feedback!

Noté 1 sur 5 étoiles

Time wasters when it came to applying…

Time wasters when it came to applying for a mortgage. Every time they declined and requested further information, i provided the information yet they still managed to find other excuses to decline. Stay clear and go to Halifax or Natwest or any other proper ‘big’ bank.

1 avril 2026
Avis spontané
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Réponse de The Mortgage Works

Thank you for your feedback. We are sorry to hear about your mortgage application experience. We aim to be transparent and will review our process.

Noté 5 sur 5 étoiles

The advisor that I spoke to was very…

The advisor that I spoke to was very helpful and friendly.

11 mai 2026
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Réponse de The Mortgage Works

We're happy to hear that our advisor was helpful and friendly. Thank you for your positive feedback; we appreciate it greatly.

Noté 5 sur 5 étoiles

I had a fantastic experience working with Natasha.

I had a fantastic experience working with Natasha Rice. She was incredibly helpful, responsive, and made the whole mortgage process feel easy and stress-free. Natasha took the time to explain everything clearly and was always on hand whenever I had questions. Her support and professionalism really stood out, and I’m very grateful for how smoothly everything went.
Highly recommended!

12 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the mortgage process was easy and stress-free, with clear explanations and readily available support. Thank you!

Noté 5 sur 5 étoiles

A stress-free mortgage application!

Richard led the application process at a calm pace, I didn't feel rushed and felt clear about each part of the process. They were friendly, cheerful and professional

8 mai 2026
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Réponse de The Mortgage Works

We're happy to hear that the application process was smooth and clear for you. It's great to know that you found our team friendly and professional. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Excellent

Excellent, helpful, informative. Very pleasant person with a great attitude.

7 mai 2026
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Réponse de The Mortgage Works

We're happy to hear that you found our team member excellent, helpful, and informative. We appreciate your positive feedback and great attitude!

Noté 5 sur 5 étoiles

Neil is knowledgeable

Neil is knowledgeable, personable and professional.

7 mai 2026
Logo de The Mortgage Works

Réponse de The Mortgage Works

We appreciate your positive feedback regarding the service you received. We're happy to hear that you had a great experience.

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