Ordered in July and still yet to receive my order. I have followed up multiple times and still get told "the shipping container has arrived and we're working to send out your order this week"... ter... Voir plus
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Lisez les avis des autres
Hello Just a massive thank you to you and your lovely business for the speedy delivery off long dreamed of items for our eldest soN (4) and His now baby bro (71/2mth) we finalLy had the money tonpa... Voir plus
L'entreprise a répondu
Appalling service. Placed an order, money was taken from my bank, order was acknowledged. Item not delivered and numerous emails to company unable to be delivered. Impossible to get any response from... Voir plus
Hi, I have noticed a withdrawal from my bank. My name is Brian Santon. A withdrawal done by yourself on the 12/11/23 of £38.70 ( Eu 43.00). I am 65yrs old, I am not working due to I’ll health,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
In 2015, The Playtime Company was established while Lilli assumed the role of a stay-at-home mother for her eldest son Alfie, while her partner Tanel worked full-time. Following several years of marketing small-scale nursery and playtime items, we initiated a home-based soft play service, commencing with ball pits, which we further expanded with our best-selling soft play products. In 2017, following the birth of our second son Harley, Tanel resigned from his employment to join our business, which subsequently became our primary household income source. Though a daunting decision, we invested our unwavering commitment and diligent efforts into the enterprise, resulting in its prosperous growth since then. In 2018, we welcomed our third son Ozzie, and were fortunate to have the flexibility of working from home, enabling us to balance our business responsibilities with caring for our three children. In 2021, we successfully relocated to our very own UK warehouse, where we now store, package, and dispatch all our products, ensuring a fast and dependable service. This accomplishment is a source of immense pride for us, motivating us to strive for further growth and success. When you choose to shop with The Playtime Company, you are not merely supporting a small business; you are supporting a family enterprise. We are personally involved in every aspect of our operations, from providing customer service to packing and dispatching orders. Every order we receive is highly valued, and we aim to demonstrate our gratitude through our attentive customer service and meticulous care. Please note, we still celebrate every order received with a happy dance! We hope this glimpse into our family enterprise provides you with a better understanding of who we are and why we are passionate about serving you. To stay updated on our journey, please visit our official Instagram account, @theplaytimecompany. There you can learn more about us and our small business. We appreciate your time in reading our story and considering our products. Sincerely, Lilli, Tanel, Alfie, Harley, and Ozzie.
Coordonnées de contact
Unit 3 Orpington Business Park, Faraday Way, BR5 3AA, Orpington , Royaume-Uni
- 07514959995
- Info@theplaytimecompany.co.uk
- www.theplaytimecompany.co.uk
2,5
Bas
106 avis
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Lovely products
Ordered a soft play set for my daughters first birthday and its amazing. Very well made and lovely colour. Good communication when I needed to amend my address due to moving house.
9 janvier 2021
Avis spontané
Réponse de The Playtime Company
Hi
thank you for your review! hope your little one enjoys their soft play!
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