TPC - The Pro's Closet Avis 254

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Voir plus

Noté 5 sur 5 étoiles

I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Voir plus

Noté 5 sur 5 étoiles

This was my first time purchasing a mountain bike. I found an excellent deal on The Pro's Closet and went for it. Throughout the process I didn't run into any problems. The information on the posting... Voir plus

Noté 5 sur 5 étoiles

Clint got my rear derailleur indexing properly and replaced my chain and I am back on the trails! Easy scheduling on-line and super easy drop off/pick up Tuesday -Saturday. Lots of easy parking! Reas... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Magasin d'accessoires de vélo
  4. Magasin de vélos d'occasion

Écrit par l'entreprise

The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Read the blog

I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars

10 mai 2024
Noté 5 sur 5 étoiles

Brought a set of wheels from them and…

Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.

13 mai 2023
Noté 5 sur 5 étoiles

Got my dream bike for half of retail price.

Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!

15 novembre 2023
Noté 5 sur 5 étoiles

Highly recommend

Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.

17 février 2024
Noté 1 sur 5 étoiles

Don’t rely on the buyback program

Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!

11 mai 2024
Logo de TPC - The Pro's Closet

Réponse de TPC - The Pro's Closet

Hello Bill, I'm Nick from The Pro's Closet.

I'm sorry to hear about your buyback offer. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.

If you have further questions regarding your submission, our team is always happy to help.

Please contact us at 1-866-401-9636 .

Alternatively, you can email us at: rideguides@theproscloset.com

Noté 5 sur 5 étoiles

Great selection of gear

Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.

18 avril 2024
Noté 5 sur 5 étoiles

Great advice

Great advice. These guys ride for real and there is absolutely no push to buy.

17 janvier 2024
Noté 5 sur 5 étoiles

The TPC team is tops

The TPC team is tops. My advisor Meghan knew the details of the listing I was looking at. Helped me compare geometry to my current set up. I was very impressed with the entire transaction and team.

23 avril 2024
Noté 5 sur 5 étoiles

They Know Their Stuff!!!

Great selection of products, great communication, and the used bikes are top notch. Will definitely buy another used bike from them!

10 mai 2024
Noté 4 sur 5 étoiles

Items description issue

Good prices, responsive support.
However the info on the POC helmets was wrong: the size charts on the Ventral MIPS and the weight of size M was not correct. When asked the support rep about the helmet weight, as it was controversial, he could not confirm it for me, though it is clearly marked on the box. As a result I got the helmet that is too heavy and too big.

26 avril 2024
Noté 3 sur 5 étoiles

Excellent product - poor service.

Excellent products! Very poor customer service. Make sure to get your bike tuned immediately. A handful of mistakes in assembly were found. Also small missing parts, critical for the longterm carbon health.

15 mai 2023
Logo de TPC - The Pro's Closet

Réponse de TPC - The Pro's Closet

Hello Spencer, I'm Nick with TPC.

I'm sorry to hear we missed the mark with your bike. Our experts with the support team are happy to help you get out riding again!

Please get in touch with us at 1-866-401-9636 .

Alternatively, you can email us at: rideguides@theproscloset.com

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