The Sleep Shop Avis 

2 522
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Sleep Shop offered the best price for my new mattress including delivery, and set-up. I did phone the shop to check availability and delivery period. I received my new mattress within the week and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service that I received in the Sleep Shop at Sleaford was excellent. The gentleman that I spoke to was knowledgeable about the product, how promptly it could delivered to my home and that my old m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've replaced all of our beds and mattresses over the past 3 years. Always had friendly and knowledgeable service from the staff in the shops. Living in an old cottage with a twisty narrow staircase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent service from start to finish, purchasing one item over the phone and another in the shop, and I am very pleased with both. Delivery was spot on and the gentlemen were friendly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(2 522)

159 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service

Really impressed with this company. The whole process was great - prompt communication to arrange delivery, speed of delivery, competitive price of item.
I had never heard of the sleep shop prior to this order but will definitely use again and recommend to others.

7 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Again first class service from ordering…

Again first class service from ordering with Tracey. To the delivery. Delivered earlier than expected. Delighted with quality of furniture. Will definitely be returning.

12 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

I bought a mattress recently from this…

I bought a mattress recently from this shop , not a big name but read the reviews on here , they were good so went ahead with purchase, received a phone call about delivery date the next day after I placed the order, delivered on time , well packaged , as experience was good i bought a 2nd mattress the following week

10 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

The service in-store was very…

The service in-store was very helpful.Jeanne gave us good advice on choosing the right mattress for us.
Delivery was carried out quickly and with care.
Very good service all round.

25 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

New bed!

Our new bed was delivered within a couple of weeks, the old bed was removed and the new one assembled be two really nice men. They were pleasant and friendly also professional at their job. The bed, so far, is great it’s nice and comfortable.

4 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Excellent service - will recommend to everyone!

A lovely chap from your team called to confirm our order and to advise that you offer a service to take away our old mattress and deliver the new one to a room of our choice - we thought this was great service! The delivery person was so helpful and friendly and we were followed up the day after to ensure everything was ok with our delivery. The service you guys provide is fantastic and we will absolutely be ordering from you again. Thanks so much.

4 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

excellent

The staff were so friendly , I was informed when to expect my order of two single beds ,they arrived on time and were easy to build up , very pleased with them ,the whole transaction was made enjoyable by the personal service of the staff, Thankyou .

28 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

First class customer service.

Very easy to order and I even got to speak to a real person before the order shipped which was very reassuring .

I'd recommend purely based on my positive customer service experience.

1 décembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Brilliant bunkbeds

Brilliant bunkbeds, bolt less was so easy to put together. Slight delay at first order, which did worry me a little but was kept in touch and delivered as advised

21 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Clear communication, good price

Clear communication, friendly helpful staff, and a good price

11 octobre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

I am delighted with the service I received

I am delighted with my new mattress and the delivery was excellent. As they couldn’t get the van down my street, the gentleman carried the mattress down the road and on seeing that I am injured, offered immediately to carry the mattress upstairs. Both gentlemen were jovial, polite and I couldn’t have asked for more.

Highly recommended.

20 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, and a new bed delivered only 36 hours after I ordered it!

21 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Mattress

Very easy to order and super fast delivery. Very pleased with purchase.

20 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

We bought two beds

We bought two beds, the sales lady talked us through the selection they had and prices etc. Not pushy though. We selected two and they were delivered the same week. The delivery drivers carried them upstairs and assembled them.
2 nice comfy beds. Happy customers, would definitely recommend and use again.

14 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Excellent service

I am very pleased with the service I received.

The 2 members of your team that delivered the mattress, as well as take the old one away were very helpful, friendly and courteous. They contacted me the day before to advise of a time slot. They arrived within the time frame and everything went smoothly.

I would like to thank you all for the excellent communication and service I received throughout.

11 novembre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 5 sur 5 étoiles

Mattress

I was extremely pleased with the service I received from the Sleep Shop. The ordering process was straightforward and a very nice touch with the follow up phone call regarding delivery of the mattress.
In fact so impressed that I bought another mattress for our spare room.

24 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

Sleep shop brand mattresses

This review is only in relation to the sleep shops own branded mattresses. After just over a year of ownership of a comfort supreme and following the care guidelines the mattress must have internally failed. We are not heavy people yet it permanently concaved significantly on each side that we slept, and the top seems to start to wobble separately from the bottom half. You can feel area which are permanently lower than others. Faults as these not covered by warranty. Buy cheap you buy twice. Good delivery though!

30 octobre 2025
Avis spontané
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Réponse de The Sleep Shop

Good morning Tom, we are sorry to hear that there is an issue with your purchase. A member of staff will be in touch shortly.

Noté 5 sur 5 étoiles

Great price and product

Great price and product. Prompt delivery. Excellent communication

29 octobre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Noté 4 sur 5 étoiles

The delivery driver was very helpful he…

The delivery driver was very helpful he brought the headboard inside for me. It arrived quite soon after ordering and they updated me frequently. Would have given 5stars but the finish could have been better, there is a join that doesn’t quite meet and is noticeable so my husband will have to sort that.

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

We have always used the Sleep Shop in Sleaford to buy our beds and mattresses. The sevice is superb from ordering to delivery. We were particularly impressed this time with yhe 2 delivery men who had to get the heaviest mattress up the tight staircase into the bedroom; there was much heavy breathing 😂 I would certainly not hesitate to recommend them

16 octobre 2025
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

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