No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Voir plus
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Lisez les avis des autres
Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful Testing also finally gave me answers I’m now hoping to reorder!
Very good service, email queries responded to within a couple of hours, very competitive testing prices - my test was £55 including postage compared to £70 and this test is rare. Some other screening... Voir plus
L'entreprise a répondu
Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.
Écrit par l'entreprise
Coordonnées de contact
4,8
Excellent
1 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Brilliant service
Brilliant service - next day delivery and timely results. Would recommend
20 avril 2026
No answers from the GP to explain…
No answers from the GP to explain recurrent pelvic pain despite a full panel being done.
Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” hadn’t tested for….. without this actually fully comprehensive testing, with quick results, I’d still be none the wiser as to what was causing my issues. Fully and highly recommend this company for testing your health.
3 avril 2026
Kit came quickly amd results quick
8 avril 2026
good quality and reliable service
10 avril 2026
Quick turnaround for test
Quick turnaround for test. Arrived the next day and results received the same week.
1 mars 2026
Easy process and fast results
24 mars 2026
Fast accurate results will use again in…
Fast accurate results will use again in the future if required
12 mars 2026
Nice and easy to use
Found it nice and easy to use, had a very quick turn around with the results, would use again for a check up next year 👍
20 mars 2026
Excellent and prompt service
Clear choice of tests with good information. Very prompt and efficient service and communication.
Easy to use , would recommend.
23 mars 2026
Excellent service from start to finish
Excellent service from start to finish. The website was very easy to use and ordering the test was quick and straightforward. The instructions for the sample were very clear and the whole process felt very discreet and professional.
Results and communication were prompt and reliable, which gave me a lot of peace of mind. I really appreciated how simple they made everything.
I would definitely recommend this service to anyone looking for a convenient and trustworthy way to access STI testing from home.
2 mars 2026
Choice, easy to use, fast results
Lots of choice for tests and then promptly received the kit. Easy to follow instructions and then very fast next day results.
19 février 2026
Very happy with experience would…
Very happy with experience would recommend testing from this company
19 février 2026
Really helpful customer service and company
Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful
Testing also finally gave me answers
I’m now hoping to reorder!
18 février 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
All good - test took slightly longer
Very good service, email queries responded to within a couple of hours, very competitive testing prices - my test was £55 including postage compared to £70 and this test is rare. Some other screening panels not widely available. The only niggle is that the test results took 3 days to arrive instead of the 36-48 hour target.
9 février 2026
Réponse de The STI Clinic
Thank you for taking the time to write a review.
We are glad to learn that you were happy with the service.
Results for this panel are usually next day, but the genetics lab that runs this particular assay does not report on Saturdays or Sundays. This means that samples arriving on a Friday (as yours did) will not usually report until the Monday. I will make sure this is clear on the website. We are however open 7 days a week and most other test results do report on Saturdays and Sundays.
We look forward to being of service to you again in the future.
Kind regards,
Claire Davenport
Fast and effective communication
Fast and effective communication.
Test was delivered quickly and discreetly, and results received prior to when I expected.
Would recommend
19 janvier 2026
Great service
Great service. Instructions really easy to follow and results easy to access and very quick. Definitely recommend using this website as it’s definitely the best one.
13 janvier 2026
Excellent service and very caring…
Excellent service and very caring staff. The team was responsive, professional, and extremely helpful throughout the process. I had an issue where my parcel was not received by the lab, but they followed up immediately and resolved the problem very quickly. Their communication and support made everything stress-free. Highly recommend this STI clinic for their efficiency and client care.
21 janvier 2026
Avis spontané
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