The Watch Source Avis 

346
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful pre-owned JLC Master Geographic purchased just after Christmas 2025, which I arranged to pick up (rather than postage) Watch was perfect, conversation good fun and drive home prett... Voir plus

Noté 4 sur 5 étoiles

I ordered a Breitling Super Avenger 2 in April'17. After waiting about 3-4 weeks without any communication from TWS, I emailed them. They promptly replied that the watch has been sourced and should o... Voir plus

Noté 5 sur 5 étoiles

Trying to purchase the Rolex that l wanted for my birthday seemed impossible - but contacting Laura was like a breath of fresh air. She was kind, understanding and very professional . She sourced me m... Voir plus

Noté 4 sur 5 étoiles

Bought an Oris watch from The Watch Source. Price was almost 20% less than high street jewellers for what is a high end brand. Service was efficient and delivery was about 14 days as the watch was... Voir plus

À propos de l'entreprise

  1. Horlogerie

Informations provenant de diverses sources externes

Here at TheWatchSource.co.uk with our combined over 60 years experience in the industry, we specialize in the supply of Swiss branded luxury timepieces, at considerably lower prices than in the High Street Shops. With our large selection of "in stock" watches and fantastic supply you can be sure to source a watch that will suit your requirements at a fantastic price with quick delivery. The Watch Source is located about 30 minutes north of London in Hemel Hempstead, in Hertfordshire. We work tirelessly with our supply chain to ensure quick delivery & we aim to send many of our products within a 24-72 hour period. Watches are our specialty. We specialize in 40 different brands.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

346 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(346)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant Experience

Excellent firm to deal with. My questions were answered really quickly, the timescale between ordering and receiving the watch was well within their estimated timescale and the price was the best out there. No hesitation in recommending The Watch Source

14 mai 2021
Avis spontané
Noté 4 sur 5 étoiles

Watchsource

Good price paid for the watch, and good communication from seller. The watch came in quick time and in great condition but did not come with a warranty card.

29 avril 2021
Avis spontané
Logo de The Watch Source

Réponse de The Watch Source

Our after sales care is in line with our clear and fair company policies and terms and conditions, our refund policy is inline with other multiple jewellers, you asked for a refund for which our policy is up to 14 days having had the watch for nearly a month, that is why we refused to refund sorry.

Noté 2 sur 5 étoiles

Hidden catch

Having bought a watch from here, I would not do so again.

While I have no issue with the delivery or quality of the watch, this company will not supply you with the original paperwork, and thus is a much more significant problem than it might seem.

If there is a problem with the watch then you have to return it here - if you live too far away to do so in person, then you have to find a way to insure it during shipment, for a 8k watch that's almost impossible.
They offer a 2 year warranty, but the watch I bought came with an 8 year warranty, which they would not match.
If you later wish to sell the watch, the lack of papers will significantly reduce its market value.

Other grey market suppliers will give you valid paperwork, go with those instead.

17 mars 2021
Avis spontané
Logo de The Watch Source

Réponse de The Watch Source

Our website states the warranty cover clearly on every product, nothing hidden

Noté 5 sur 5 étoiles

Brilliant place for a watch.

Bought an Omega for the wife via BFPO. I had read the online reviews and still a little hesitant. However, when it comes to a tax free Omega, I took the plunge.

Lee kept me up to date with what was going on as things progress. Waited a little over 3 weeks for the watch and it’s beautiful.

Can’t fault Lee at The Watch Source and I’ll happily say I will purchase another watch from them in the future.

27 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend 5*

I cannot speak highly enough of this company and my experience.

I ordered my watch on a Monday (Omega Seamaster 300m) and it arrived with me (special delivery) that Thursday. The team let me know the tracking number as soon as they had posted it. I will admit I was anxious of buying through an online company and did my research. There communication is great and the watch is everything I hoped it would be.

Highly recommend - 5*
Tom

5 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Thank you - excellent service

Thank you for your quick and efficient service. This is the first time I have purchased a watch on line - very easy and helpful via a phone call. Thoroughly recommended.

2 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

From choosing my watch & asking…

From choosing my watch & asking availability to having it on my wrist was less than 1 week , absolutely delighted with my purchase & the speedy service, I will definitely be buying again & would recommend to anyone. Thank you

27 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered a

Ordered a Seamaster Professional 300 M, best price on the web, very good service and follow up emails

19 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Oris Aquis.

Ordered an Oris Aquis with the green dial and took advantage of the interest free facility. Excellent service with prompt and clear communication at every step of the way. Cannot recommend highly enough.

24 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service

I have treated myself to my first expensive watch. I searched the internet for the best deal and most trusted supplier. I sent quite a lot of money by bank transfer and was reassured to receive email confirmation of the order. I asked for the strap to be adjusted for my wrist. And I waited.....

The watch arrived sooner than expected, fits perfectly and looks wonderful and came at the right price. What more can you ask for?

12 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

After months of admiring a Green Oris Aquis in the window of my local Jewellers, i decided to go in with the intention to buy. However I was told the smaller 39.5 case size I wanted was no longer available in that colour. I tried various other high street jewellers and was told the same story. Cautiously I did a web search for that particular model and was given a link to the Watch Source. It listed the exact watch I wanted and was offered at a slight discount. At first I was unsure whether to purchase online but as it was my only option I decided to go ahead. I placed the order using the option to pay partially interest free which was a nice bonus. The next day i received a confirmation email from Lee that the watch had been sourced and confirmed and to await delivery. Four days later I recieved an email to say the watch had been despatched by Special delivery Royal Mail. The next day it had been delivered well packaged. I am now the owner of a beautiful watch I thought I could no longer buy. Just like to say thank you very much to the Watch Source for finding the watch and the excellent service. Would definately recommend.

11 août 2019
Avis spontané
Noté 4 sur 5 étoiles

Quick delivery

Placed my order a week ago and just received an email to let me know it has been dispatched. Looking forward to opening my order.

6 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from a very professional team. The watch, which was ear marked as a gift, arrived on time, although I felt I was riding my luck a little because I placed my order so close to the date required!
It took me a while to find them but Watch Source will be my go-to company for any future watches I might want.

2 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

Ordered a Longines ( older model) and changed my mind for the new model within a few days. I was told no problem but would take a while longer. The lovely hydroconquest watch arrived after I paid the difference and I am more than satisfied. The service is great and the discount you get more than justifies your patience, they have to be sourced after all. Staff friendly and obliging. Highly recommended.
HG Jenkins USK.

27 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

In stock or not in stock that is the question!!

Ordered Omega 300M watch today from these guys. When I placed the order it was very clearly shown as being in stock and with a 10% discount to MRRP. Lo and behold the confirmation came through and it said that they would be sending the tracking information in a few weeks. I emailed to complain as I wouldn't have ordered had it not been in stock. They claimed they had sold their stock item this morning and had updated website before my order and basically accused me of lying. Order cancelled!! I will not shop with any firm that calls its customers liars no matter the price.

19 mars 2019
Avis spontané
Logo de The Watch Source

Réponse de The Watch Source

This review is unfair and inaccurate. We could provide to anyone seriously interested a log of our Admin system which verifies we updated the watch as out of stock and “Estimated 14-28 days” for delivery at 10:02am, this individual ordered at 13:52 so did not see “Next Day delivery” at the time of order and the website is still reflecting that same information now. We updated them on order of the order timescale and then received this 1 star review. At no stage did we call them a liar, the customer who purchased the watch in the morning could back us up also.

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