The Window Man Avis 

Id give minus 10 stars if I could, This company is terrible. The customer service from the Manager is shocking. She is very rude and not helpful, she dont understand the products and the business by the looks of things. I ordered a compasite door to be replaced as my was old and damaged, paid full amount 12 weeks ago with the hope it was going to be fitted asap, Im still waiting for it to arrive and be fitted. I requested a full refund to be told basically go away and stop annoying us we will get you cheap door in soon. Thats the reply I got from the office manager who is so rude and not helpful. I have now contacted my bank as they are refusing a refund and had my money for 12 weeks

Terrible customer service, The blonde lady so called the manager is always eating whilst on the phone. She keeps saying the unit will be replaced and its now been 3 months, She was very rude to my husband and a manger should not speak like this to a customer. Shes so rude ill be going elsewhere she has lost this company business due to attitude and eating all the time.They also have my money, Looks like there spending it on feeding up the staff by the looks of things

Wonderful company. Excellent customer service and fast efficient workmanship. Would highly recommend. Thank you from John Hegarty on Portland.

Excellent service, clean tidy and polite. Joe, Matt and the team provided a fantastic service and I was kept up to date throughout the build. I would highly recommend them!

Ingrid reviewed this company in 2024 and I experienced the same outcome, once they take your money, they don't want to know of any issues.
Rick was very friendly on the phone and I thought I could hire his company to replace many sealed units on windows around the house and front porch.
I hired them to realign my front door. I showed the workmen I could lock the door but with some resistance. "No problem, we can sort that out" well, a bit of GT85 didn't sort it. I can still lock the door and still with some resistance.
A builder explained to me that a professional job requires adjusting the door at the hinges, that would raise the other end a few millimetres. However, they tried to lower the contact points on the other end instead "they were too high" they said. Well that's what happens with use and you fix it by readjusting at the hinges.
They took £100+ and didn't reply to request to fix the door properly.

I regret not reading Ingrid's review before I hire them.

A small window repair
A painless journey from quote to fitting
Over the moon with the service provided
Thank you guys
I will defo be recommending your comoany

I thought that the window man was good. I call the office leaving a message. JC calls me and just bitched at me. My problem is my front window lock."I was there 3 times and I'm not going to Eaton Rapids again". Talk about backing the product...there is no 'Backing the product' isn't there. We got your money so get out of our way. The product is good....BUT THE SERVICE IS NOT THERE!!

Fantastic service from start to finish. Would highly recommend and we will be using The window man again.

The service and friendly staff repaired my window at a very competitive price thank you all at Dundee for your quality and helpful repair
Cheers
Bill forrest