Thomas Flavell & Sons Avis 

The people I dealt with were professional yet friendly - my calls were put through quickly and my query dealt with immediately. I was tied to a deadline and the team pushed hard to reach it. This is the second time I have used Thomas Flavell and I would not hesitate to use them again or recommend them to others.

House sale
Excellent service throughout. Good communication and response to queries. All members of the team shared the same professional attitude.

I have just completed on my first house purchase and I am delighted with my experience of using Thomas Flavell & Sons. The whole process felt totally effortless for me, which is testament to the hard work of the team getting everything sorted. It was assuring for me as first time buyer knowing I was in good hands. Special mention to Frannie (and Chris) for her clear, detailed and prompt communication and fantastic customer service, nothing was too much trouble despite my many questions! The time to completion was achieved super quickly which I know the seller / rest of the chain has really appreciated. I look forward to using your services again in the future.

As an estate agent myself I know the importance of having a brilliant solicitor. Frannie Simpson was that and more! I cannot fault her for what was a difficult process made as easy as possible with her speedy, clear and professional communication. Thankyou once again to Frannie and Chris & the Thomas flavell team!

Where do we start. Thomas Flavell & Sons were absolutely amazing throughout the whole process of buying our first home. In particular, we had the pleasure having Frannie Simpson as our point of contact throughout our whole journey. There were a lot of obstacles we had to get through, but Frannie was excellent at keeping us well informed, reassured and chasing any queries quickly and efficiently, she really is a great asset to TFS. We would highly recommend TFS for anyone looking at purchasing their first home. We certainly will be using them again in the future!

Please stay away from these solicitors, We came to these to sell our house, right from the beginning, communication has been shocking, not passing on messages etc. constantly chasing them to see what the situation is. We had problems with our mortgage company and wanted to let the new buyers know the completion date so we didn’t get a early repayment fee, this was communicated to the solicitor and wasn’t passed on and caused massive problems, dealing with about 4 different solicitors us just rediculous, Was called about 5 times to confirm completion date, they didn’t verify our details for payment so payment got delayed, which caused problems with other companies. delay in invoice in being sent and having to chase yet again. I will not use them again.
PLEASE STAY AWAY!
No professionalism and considering how much you have to pay them to do the job, which wasn’t done properly.

Exceptional Conveyancing Experience

April and Izzy provided exceptional conveyancing support, offering clear legal advice, prompt communication, and thorough documentation. Their professionalism and ability to simplify complex legal details made the entire house-buying process smooth and stress-free.

April and Izzy were efficient, proactive, helpful and friendly. I can’t praise them highly enough.

The communication was excellent! Lucie always responded and kept me in the loop. Great service

Could have asked for more, excellent service throughout

Having had my Father and Mother pass away within a short space of time, I was totally lost with what I had to do. Thanks to Zara and the rest of the team they guided me through the whole process showing compassion and professionalism throughout. Zara was always on hand to answer questions and offer support when required.
We were so impressed with Flavells we will be using them in future for all of our legal matters.

Fantastic friendly service. Will be using for all legal requirements now. Sarah on the front desk is very welcoming and professional

We completed our house moved with them 6 months ago and it nearly fell through due to them not sorting out the finances. This was blamed on us not sending them a link (this was sent in August but they lost it). We had very little progress and had to always ask for updates over the 6 plus months it took. They also said a declaration of trust would be included however 6 months on it still hasn’t and my enquiries ignored.
No idea why the estate agents recommended them as we got the impression that their slow progress, lack of organisation and poor communication was normal. Very disappointed that they never delivered everything promised and created extra stress around the completion date.

Our solicitor Mark Hardy was very professional, efficient and dealt with everything so that the whole process was easy and quick.

Sarah Workman and Harriet Lawson were amazing from start to finish during my conveyancing process. Knowing my matter was in safe hands, I wouldn’t trust anyone else!

Great professional service. Matt, Elizabeth and all the team did a fantastic job to make it a smooth effortless procedure. Kept us updated with progress and completed the job extremely efficiently.

Thank you for completing our purchase and sale so swiftly and efficiently - enabling us to save £2,500 by completing before the Stamp Duty change.

We initially dealt with Vijay Singh who was extremely professional and understanding of our situation. He fully explained the probate process to us before handing over the matter to Zara Taylor.
Zara was excellent. She kept us fully informed throughout the process which we’re sure was more difficult due to both Executors living at opposite ends of the country and not being local to Hinckley.
We would send an email at any time of the day and she’d reply almost immediately.
She was very helpful and pleasant to deal with throughout this matter and we cannot sing her praises highly enough.
Thank you also to Hiren Savjani who handled the conveyancing and for finding time to see us at short notice when we were in the area; it was very much appreciated.
All in all we would highly recommend TFS. They are an extremely professional and friendly firm and were a pleasure to deal with.

They were always professional and responded quickly to any queries we had. Most of the correspondence is by email but there was always someone to talk things through with on the telephone.

I'm glad to say that TFS and especially Sarah with support from Harrier are a firm of solicitors that I trust. I wouldn't say that about many solicitors! After one aborted purchase (foam in the roof) the second progressed smoothly and fast enough to beat the stamp duty increase. Thanks guys!

Very helpful from start to finish keeping us in the loop from day one right through to exchanging contracts we couldn’t have coped without them with a special thanks to Kelly Roberts who kept in touch,
The app was superb so we knew where we were and what needed doing.
Thank you to all the team at Thomas Flavell and sons