Thompsons Avis 

Things don’t always go to plan. On this occasion, the “Ring” electric tyre pump I ordered from Thompsons last June did not work. I didn’t try the unit until October.

From start to finish the exchange process with Thompsons was totally stress-free. I explained the problem- a replacement was sent-including a pre-paid returns label for the faulty item. All completed in less than a week, no hassle.
From the first welcoming phone call to returning the faulty item it was a genuinely refreshingly easy process. The customer support agent Jon who managed my problem did just that, he managed it professionally and efficiently. I felt like a valued customer, - it’s not very often that you feel that way !!!
I spent my working life in procurement, and for me, it was a test of a good supplier on how they managed problems.
In my opinion Thompsons, and their staff delivered top service from the original purchase to the exchange of faulty goods. . I will happily order from them again and recommend them.

Found when searching for car paint as most are closed in town locally. This company had everything i wanted online but the car paint producer "AutoTek" i dont recall ever hearing of them, so a bit wary.

The 1st order of aerosol paint was for just 1 white primer and 1 white gloss to give them a trial.
These paints have left me so impressed, so today i have order several more.

Quick drying and very nice finish, so im a happy chappy :-)

As for Thompsons Ltd - They were well packed and arrived safely, using corrugated cardboard, no plastics, so a big shout to Thompsons who are showing their green credentials here!!

The Chinese virus has meant that most deliveries are on the slow side - so no loss of points for being just a few days late arriving :-)