Was in store today to sort out a change of details and pick up an order. Sophie was absolutely fab! Super understanding of the issues that brought me into the store today - an asset to the Castle Co... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCastle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD Belfast, North, GB
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Lisez les avis des autres
We had a major issue with a WiFi router we had purchased from another store, and Thomas at 3 Mobile went above and beyond to help us sort it out. Despite the problem not being related to a product... Voir plus
L'entreprise a répondu
Shannon, who works at the Three store in Castle Court Shopping Center in Belfast is absolutely amazing. She is incredibly helpful, friendly, and professional. Her customer service is s outstanding, an... Voir plus
L'entreprise a répondu
We came into the shop with a faulty sim card. Rebecca was very efficient and knowledgeable in fixing our sim and changing ours to a e sim which took some time due to setting up new phone ,Rebecca was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Belfast (Castle Court)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Castle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD, Belfast, North, Royaume-Uni
- 02890321224
4,8
Excellent
76 avis
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Les gens ont aussi consulté
Kristen was fantastic !
Kristen was fantastic !! She solved all my problems straight away and got me on an even better plan !! Super quick service. Will always come back and see Kristen :))
24 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
That’s brilliant to hear, Deanne 🌟 Kristen clearly gave you the quick support you needed and helped you onto a better plan 🙌 Thanks for sharing such positive feedback about her service! -Shivam
3 is fantastic
Rebecca was very helpful during our store visit. She shared many helpful information to us.
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thank you, Rodrigo! 🌟 We’re so glad Rebecca was able to make your store visit helpful and informative. 🙌 Your feedback means a lot to us. 💙 -Shivam
Great chat with Shannon she was amazing…
Great chat with Shannon she was amazing
Sorted out an old contract and even took a new contract out. Her customer service was second to none spoke about everything and saved us money so very happy to move from O2 back to Three
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hey Samantha! Thank you for sharing! Shannon really knows how to look after people, and we’re glad she made your switch back to Three feel easy. 😇 -Ayesha
Listened and served well
Hi ,
I did a bit of research before I chose Three network so went in looking a specific product.
Sales assistant Rebecca listened to my reqirements and sold me what I wanted.
Also gave me some great tech advice.
Many thanks for a pleasent purchase .
ConnorM
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
That’s a brilliant review, Connor! Rebecca clearly nailed it by listening to your needs, matching you with the right purchase, and even adding some tech wisdom along the way. It’s great to hear the whole experience felt smooth and enjoyable, thank you for sharing such a positive story! 🌟 -Kashish
Castle Court Rebecca was grrreat!
Rebecca was grrreat. For someone in training she was more helpful and more knowledgeable than many sales staff I've come across
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Barney, we’re glad Rebecca, who’s still in training, explained things clearly and supported you well. That’s the level of service we aim for. -Kishan
Great service
Great service , very knowledgeable and took plenty of time to answer questions . Was going to leave three but when I spoke with Shannon service was so good I renewed my contract .
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Siobhan, thanks for the review. Great to hear Shannon took time to talk things through and made everything clear, and we’re happy you chose to stay with us. -Kishan
Réponse de Three UK - 3Store Belfast (Castle Court)
Creating smiles and delight is what we’re proud to bring to our customers every day, Colin. Luke made it happen beautifully. Enjoy the rest of your day! -Ashifa
Hannah
Hannah - Assistant Manager was fantastic. Great customer service. Deserves a bonus
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Wow, Sandy! Hannah is delivering excellence that stands out! Your kind words speak volumes about her dedication, and we couldn’t be more thrilled to hear that she left such a positive impression. -Manavata
Today I had my daddy in store and we…
Today I had my daddy in store and we were assisted by Destiny and she was very helpful and left happy with the service.
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
YAY 🎉 Mandy, we love hearing this! We’re delighted to know your dad received such great assistance during his visit. Destiny will be thrilled to hear that her support made a positive difference. Here’s to more great experiences ahead 💙 -Arvind
Kristen and Luke were very helpful and…
Kristen and Luke were very helpful and I had a great and cheerful experience.
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
What a fantastic review! 🎉 Kristen and Luke will be thrilled to know they made your experience so enjoyable. -Veronica
Great service from hannah
Great service from hannah. They are always very helpful. Thankyou.
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Fantastic stuff, Cathy! We’re so glad to hear that Hannah was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Hannah very helpful
Hannah very helpful. Will be back and really recommend
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Help full destiny three store
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thank you for your feedback, Maria! 😊 We’re glad that you had such a positive experience at our store. 🙌 -Veronica
Thomas was extremely helpful
Thomas was extremely helpful, got me a better plan, aswell as transferring all my data. Great experience all round
16 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Teresa, thanks for sharing this. It’s good to hear that Thomas sorted you out with a better plan and helped move your data over. We really appreciate you taking the time to give him a shout-out. -Kishan
Good and helpful staff
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hello there! Thanks a ton for this review. We absolutely love hearing this, and we hope you have a wonderful day 😊 -Kashish
Réponse de Three UK - 3Store Belfast (Castle Court)
Hey Alex, that’s wonderful! We’re so happy Conor was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Great customer service
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Ruth! It’s brilliant to know our team looked after you. We’re glad you had a positive experience and appreciate you sharing your kind words. -Kishan
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi there, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
Came in with my partner to get a…
Came in with my partner to get a contract phone and Conor was more then helpful he was very polite and communicative with us and was able to help us understand.
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Réponse de Three UK - 3Store Belfast (Castle Court)
Mary, your delight makes our day 🙌. We’re grateful for your kind words about Destiny and the shining 5 ⭐ -Ashifa
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