I had a problem with accessing both my mobile and broadband accounts and was unable to sort it out online. I decided to go in to the Crawley branch where I had the good fortune to be served by Lucy. I... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant service from the team at the Crawley branch. We have been experiencing ongoing issues resolving our phone and broadband contracts. Each time we contacted customer services by phone, we sp... Voir plus
L'entreprise a répondu
Excellent service delivered in store today by Mark was a great help and got new device all sorted with a new tablet as well
L'entreprise a répondu
Great experience in store with Lucy who helped with my roaming enquiry and also saved me money on my bill
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Crawley
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
1 County Mall, RH10 1FF, Crawley, South, Royaume-Uni
- 01293524187
4,8
Excellent
73 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and knowledgeable staff
The staff in the Crawley branch are (and always have been) very helpful, knowledgeable and personable. I've been coming to this store for many years.
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hey Paul , we're so grateful for your loyalty over the years. Expert help and friendly vibes are exactly what we aim for 🙌✨ We’re so glad Crawley team could deliver that for you, thanks for sharing this 💯🚀 -Kashish
Réponse de Three UK - 3Store Crawley
Thanks for sharing this, Adam. We’re delighted the team created such a positive atmosphere during your visit. -Shivam
Great Experience
I had a fantastic experience at Three Crawley today, the staff were incredibly knowledgeable and took the time to explain my upgrade options. They even handled the data transfer for me.
26 mars 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hello Emily, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Becks is amazing
Great experience in store today with some amazing help and offers given to me and helped with switching my number over from EE Aswell amazing service
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Thank you for letting us know about your visit, Jack! We’re glad to hear that our team offered great support and helped you move your number over with ease. Hope to see you again soon! -Afaq
Becks was really helpful and amazing…
Becks was really helpful and amazing thank you for your help!
26 mars 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Thanks so much, Sabin! We’re delighted to hear Becks made your visit such a great experience. Your feedback truly means a lot to us. -Manavata
Ana was really helpful
Ana was really helpful.
She gave great advice and looked at discounts and offers available.
14 mars 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Thanks so much, Louise. It’s great to hear that Ana provided clear advice and checked all available discounts for you. We appreciate you taking the time to share this. -Ayesha
Becks Crawley branch 5 star amazing…
Becks Crawley branch 5 star amazing service thanks, sorted us out, switched us over hassle free. Happy customers thanks
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Oh Piers, thank you for sharing such kind words about our service. We’re glad Becks could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Really friendly and easy service
Really friendly and easy service. Clear explanation and straight forward contract details. Resulted in the sale of two phones and SIM cards!
27 février 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hello there, we truly appreciate you choosing us for your recent purchases. It is fantastic to know that our team made the process so effortless and ensured all the information was easy to digest while you were getting your new connections. -Kishan
Luke was amazing
Luke was amazing, sat with me throughout the whole phone transfer and was extremely transparent.
26 février 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hi Daniela, thank you for your kind words. We’re delighted Luke provided clear guidance and took care of the data transfer seamlessly ✨ -Suhaas
Réponse de Three UK - 3Store Crawley
Hi Lyudmil, we’re thrilled that Becks delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha
Morning i got two lovely ladies been…
Morning i got two lovely ladies been helped with the contract,well polite.as a long term customer they are a amazing staff their name is becks and marcia..well recommended..many thanks
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Thank you for this, Samuella. It’s fantastic to hear how well you were looked after. Becks and Marcia clearly made your visit exceptional ✨ Have a wonderful day. -Manavata
Velina thanks for good help very great…
Velina thanks for good help very great customer service from Crawley
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hello Momeen! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
The staff at Crawley branch are so…
The staff at Crawley branch are so helpful & always available to help. Highly recommend 3 as a service provider.
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hi Angie, thank you for taking the time to share your experience. We're glad to hear that our team at the Crawley store was able to provide such remarkable and outstanding support 😊 Wishing you a fantastic day! 🎉 -Neha
Super service!
Had a problem with my data. Problem sorted by Ana in minutes. was super service. Giver her a rise!
30 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
We’re so glad Ana was able to sort out your data issue in minutes and give you such great service. Chris, we’re grateful you took the time to let us know. ☺️ -Ayesha
Mark was very helpful to me with what I…
Mark was very helpful to me with what I needed to know, and I thank you very much in the Crawley store
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
That's so kind of Mark. We're glad that he helped you throughout with everything you needed in the Crawley store. Barbara, we’re so grateful you shared this 🌸 -Ayesha
New phone!
Luke was so amazing and kind, helped me understand what new phone is best for me and explained everything clearly!
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Love hearing this, Allynab! 🌟 Delighted that Luke helped you find the phone that suits you best. Thanks so much for sharing your experience 😊 -Arvind
Lady was very nice and polite and…
Lady was very nice and polite and understood my frustration. She has upgraded me and sorted it out. Thank God for stores.
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Alison, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that our team made your experience epic and helped you secure the best deal. We hope to see you again soon! -Afaq
Réponse de Three UK - 3Store Crawley
🎉 Thank you, Ronald! We’re glad to hear you were happy with the service. -Suhaas
Lovely experience
Luke was so helpful. Not only did he make it so easy to purchase my new phone. He sat with me for over an hour to make sure everything had been correctly transferred oved. Im so pleased.
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hey Jennifer, thanks for sharing this! Luke not only helped you get your new phone but also made sure every little detail was spot on. That’s the kind of care we love to see. 🙌 -Ayesha
Very happy with the store
Very happy with the store, they are super helpful. Becks helped with my upgrade today
21 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Crawley
Hi John, we are delighted you had such a positive visit to our branch. It is great to hear that Becks provided such supportive care while assisting with your upgrade today. -Kishan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.