Quick and efficient service when I purchased a Broadband Router today. Once they understood I was not going to be upsold another SIM the customer services person was very efficient at creating the pap... Voir plus
L'entreprise a répondu
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I went in to pick up a SIM only from the store and was greeted warmly by a lovely man called Dave I think his name was? When he was letting me know my contract I realized I hadn't added on something a... Voir plus
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Ewan was very helpful Easy to understand Sorted issues out with other provider well Organised all broadband & sims for us Clear written details to explain all plans
L'entreprise a répondu
Helpful and friendly staff who answered all my questions and understood what I was looking for. Two visits (one to ask about different models and plans, and another to process the order) - both were s... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Darlington
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
4 Northgate, DL1 1NR, Darlington, North, Royaume-Uni
- 01325486114
4,9
Excellent
114 avis
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Réponse de Three UK - 3Store Darlington
Hello there, nice to hear Gosia made things easy for you. We appreciate you taking the time to share your experience. -Suhaas
GOSIA ,WAS BRILLIAND ,TOP CLASS VERY…
GOSIA ,WAS BRILLIAND ,TOP CLASS VERY HELPFULL SHOWED ME HOW TO USE MY PHONE ,GOOD CHAT ,VERY POLITE AND LOVELY .
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Lynn,
Gosia was on top form today 🙌 So happy she could walk you through everything and make it a great experience. Love this feedback 💛 -Ayesha
Ewan was very helpful
Ewan was very helpful
Easy to understand
Sorted issues out with other provider well
Organised all broadband & sims for us
Clear written details to explain all plans
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Anna, thanks for sharing this — great to hear Ewan made everything straightforward and took care of the whole setup for you. It’s fantastic that he handled the switch from your previous provider and organised all your plans with clear information to go with it. Sounds like you were really well supported throughout. -Shivam
Fantastic service
Fantastic service
Such a friendly and helpful person
Ewan
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Sarah, we’re thrilled that Ewan delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha
I went in to pick up a SIM only from…
I went in to pick up a SIM only from the store and was greeted warmly by a lovely man called Dave I think his name was? When he was letting me know my contract I realized I hadn't added on something and he without any fuss was able to change the contract and place a new order. He was friendly, professional, warm and easy to talk to. I would 10000% love it if every person in a shop displayed this behavior because it makes such a difference, I felt confident with my product, valued as a customer and feel I can just pop in there if ever I have any issues. Thanks!
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Nathan 😊 It’s great to hear how warmly Dave welcomed you when you came in for your SIM‑only order and how smoothly he handled the change you needed. We’re delighted his friendly and professional approach left you feeling confident and valued. -Arvind
Great service
Fabulous service, young man called Owen was very professional and helpful , explained everything i need to know , best customer service i have had to date thank you
22 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Thank you, Sarah. Great to hear Owen took the time to guide you clearly and made the whole experience positive for you. -Suhaas
Réponse de Three UK - 3Store Darlington
Thank you so much for your lovely feedback, Sophie! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
The people I talked to were helpful and…
The people I talked to were helpful and explained everything to my satisfaction 😄
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey Robert, thanks for this fantastic 5⭐ review. It’s great to know our team provided clear guidance and genuine support. -Maryalex
Réponse de Three UK - 3Store Darlington
That's impressive, Hasan. We're super happy to hear that Ewan gave you all the support you needed. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Gosiva was super friendly and helpful…
Gosiva was super friendly and helpful we had a very positive experience in the shop today with her!
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey Ellie, thank you for sharing this amazing 5⭐ review! We’re thrilled that Gosiva gave you such a fantastic experience. -Veronica
Fast and understanding about the issues…
Fast and understanding about the issues i had, even left with a great sim deal on top
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Sweet, Dan! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! -Kashish
Réponse de Three UK - 3Store Darlington
Hi there, great to know your experience left such a positive impression. -Kishan
Superb service from the lads in store.
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey Stephen, that’s awesome! That’s what we love to hear. Thank you for your feedback. -Neha
Gosia absolutely amazing customer…
Gosia absolutely amazing customer service. We will be back 😊
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Olivia, we’re really pleased Gosia looked after everything so well. We appreciate you taking the time to let us know. Hope to see you again soon 😊 -Samad
Good service
David answered the query we had, no hard sell, listened to our needs and we got the right deal for us
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hello, Rebecca. We’re delighted David was able to explain everything clearly and help you get a great deal. Feedback like this really makes our day. ☺️ -Prabhjeet
Réponse de Three UK - 3Store Darlington
Hi Paula, thank you for your review. It’s great to hear the service you received was excellent once again. -Ayesha
I get all the services i need very well…
I get all the services i need very well and no inconviniences . Excellent cervices
30 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
We couldn’t be happier knowing you’re smiling, Silas! Your appreciation means so much. May your day shine as brightly as you do! -Ashifa
Lovely service from Andrew top bloke xx
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Woohoo 🎉 Thrilled to hear Andrew made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Sophie. -Arvind
Quick and efficient service
Quick and efficient service when I purchased a Broadband Router today. Once they understood I was not going to be upsold another SIM the customer services person was very efficient at creating the paperwork and getting me the router. He also fitted the SIM card. In and out in around 15 mins which is not bad at all.
21 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Thanks for taking the time to leave a review!
We’re pleased the team got you in and out in good time and made the setup easy :) -Ayesha
Very friendly and helped me and my mam…
Very friendly and helped me and my mam professionally.
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey, Katie! It’s wonderful to hear you and your mam felt so well looked after and supported during your visit. 😇 -Prabhjeet
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