I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 15b Kingsgate Centre, KY12 7QA Dunfermline, North, GB
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I phoned up needing advice about Insurance, David was great in guiding me to the right direction. When I expressed how I am not good with technology, he asked if I was local and if so, to pop in and h... Voir plus
L'entreprise a répondu
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... Voir plus
L'entreprise a répondu
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Dunfermline
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, Royaume-Uni
- 01383725014
4,9
Excellent
64 avis
Demande des avis aux clients
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Very friendly and helpful lady
Very friendly and helpful lady. Very patient with us.
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Sweet, John! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team
Réponse de Three UK - 3Store Dunfermline
Hey Scott, it’s wonderful to hear that Megan delivered such a standout experience. Your kind words really mean a lot to us! 😊
-Three Social Media Team.
10/10 stars for sarah who was very…
10/10 stars for sarah who was very helpful and sorted out my phone and me as I was extremely stressed
3 août 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hey Sam, we’re so happy to know that Sarah was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Wonderful staff!
I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Your words are a real highlight ✨ Emily. We’re pleased the team’s dedicated support brought a swift resolution and earned such fantastic feedback 🌷
- Three Social Media Team
Réponse de Three UK - 3Store Dunfermline
Thanks a ton for your review, Craig! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Very helpful and Friendly young girl…
Very helpful and Friendly young girl that helped.
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hi Jennifer, thanks for the great feedback. We’re glad to hear that you received warm and supportive assistance, creating a seamless experience for you.
— Three Social Media Team
We could not have asked for better…
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
21 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Thank you for sharing your experience, Larraine! We're so glad our team could guide you through everything with such patience and care. It means the world to us that you felt completely supported. 😇 - Three Social Media Team
Amazing experience in the store this…
Amazing experience in the store this afternoon Megan was amazing and very helpful, after a previous visit speaking to kerrie who discussed everything brilliant to now also having another very helpful and knowledgeable conversation with Megan we managed to get everything we wanted and more. Thank iou
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hi Craig, thanks for the lovely feedback. We’re delighted to hear that Megan and Kerrie at our store provided outstanding support and made sure you left fully prepared with everything you needed.
– Three Social Media Team
Very helpful and gave great information…
Very helpful and gave great information also answered all questions we had
Great customer service from Megan and Kerrie
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hey Danielle, it’s great to hear Megan and Kerrie made sure you had all the information you needed and felt fully supported throughout. Thank you for taking the time to share this with us 💙
-Three Social Media Team.
The guy in the Dunfermline 3 shop today…
The guy in the Dunfermline 3 shop today was great -we are 3 customers in our 70s who are not great with phones-we called in for advice as I couldn't use my phone for continual adverts and pop ups that I hadn't a clue how to sort -he very kindly not only helped us he solved our problem and I left with my phone in working order -he was kind, polite, professional and extremely helpful -thank you once again a credit to 3 😁
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Superb! Thank you for sharing this lovely feedback about your visit to our Dunfermline store today. We're delighted that our advisor resolved the issue with patience and care, as we always aim to make technology simple and accessible for everyone. 🥰 - Three Social Media Team
Réponse de Three UK - 3Store Dunfermline
Thank you, Michael. Wonderful to know our staff made your visit easy and pleasant.
— Three Social Media Team
Réponse de Three UK - 3Store Dunfermline
Hi Nicola. It is great to hear that David and Ellie provided such an excellent experience during your recent interaction.— Three Social Media Team
Amazing customer service from kerrie…
Amazing customer service from kerrie and David in the Dunfermline branch! Thank you so much and I will recommend to all.
Greg
6 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Your words are a real highlight, Greg ✨ We’re delighted Kerrie and David delivered such top‑tier support at our Dunfermline branch, and your recommendation speaks volumes 🌟
- Three Social Media Team
Ellie was very helpful and…
Ellie was very helpful and knowledgeable. A very easy pleasant experience.
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hey Jean! Thank you for your feedback. We’re glad Ellie was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Staff on today is amazing very…
Staff on today is amazing very supportive anytime I come keep you perfect customer service up.
23 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Hi Debora, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
David was excellent
David was excellent - an absolute credit to 3. Friendly, helpful, built a great rapport and went above and beyond
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Thank you, Rachel. It’s great to hear that David made such a strong impression and supported you with such care. Your comments about his rapport, helpful approach, and the way he went above and beyond mean a lot to our team. -Ayesha
Was in Dunfermline to get my phone…
Was in Dunfermline to get my phone transfered and Niamh and David helped brilliantly.
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Lovely feedback, Rosemary. We’re delighted Niamh and David looked after you so brilliantly in Dunfermline. Thanks for taking the time to let us know ✨ -Ayesha
Fantastic
Fantastic, brilliant, professional and helpful service from Kerrie, Jade and David.
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Wonderful feedback 🌟 Alison. Kerrie, Jade and David delivered such standout and attentive support that created a strong positive impression 💫 -Arvind
Very helpful
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Woohoo 🎉 Eve, we’re thrilled that you received such spot-on and expert support 🌟 -Arvind
friendly stuff and catered to all our…
friendly stuff and catered to all our needs
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dunfermline
Thank you, Ronald! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
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