Zac was very helpful in gettin me into a new phone and also helping me transfer all my data and app to my new phone
L'entreprise a répondu
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Lisez les avis des autres
Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... Voir plus
L'entreprise a répondu
Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... Voir plus
L'entreprise a répondu
Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Dunstable
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
14 Nicholas Way, LU6 1TD, Dunstable, London, Royaume-Uni
- 01582472797
4,9
Excellent
148 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for helping me sort out…
Thank you for helping me sort out mobile network issue.
10 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Thank you for helping resolve my…
Thank you for helping resolve my billing issue great customer service 👍
9 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Dunstable
Thanks for this amazing 5 ⭐ review, Andy! 🎉 We really appreciate you taking the time to share your feedback with us. Hope you have a wonderful day 😊 -Kashish
Thank you 😊 for helping me
30 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Thanks a ton for your review! 🎉 Paul, your input is invaluable to us. We can’t wait to serve you again! ☺️ -Kashish
Visited the store and was greeted by…
Visited the store and was greeted by Zac, we had a few issues setting up a new SIM card and wanted to change the bank account for direct debit and nothing was too much trouble for Zac. Really friendly man who was so helpful, thank you so much!
27 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hey Rachel, that’s brilliant! We’re so glad Zac was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Zac was lovely
Zac was lovely, approachable and very efficient with our purchase time. Cant fault him, great guy!
26 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Tyler, your feedback has truly placed Zac in the spotlight 🌟. His dedication and expertise transformed your purchase into an outstanding experience, and we’re grateful you took the time to share it. Thank you for the dazzling 5 ⭐ review. -Ashifa
Very good experience
I had come in earlier to ask about the offers and the member was very helpful. Zac was amazing, explained everything to me and was very forthcoming about the deals that were best for me. Completed my transaction with no issues and went the extra mile
26 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Don’t use three networks they are help less for their customers
As I lost my phone and I had insurance,
And I am with three network ,
So I ask them for the proof or barring and proof of usage and submitted proof of purchase to three and it has been 5 days but still I did not get.
And so I personally recommend to all of you whoever with three don’t use their service .
And customer representatives they don’t have any manners to talk with customers (soyel ) they don’t have any manners at all .
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hello there.
We're sad to hear you lost your phone.
The process of blacklisting the phone can take 2 working days to complete. After that is done, you can request the proof or usage and proof of barring. This part can take up to 5 working days to reach you depending on your preferred method of receiving it.
You are inside of the normal time frame for getting this kind of thing done, but if you'd like to double check that the request is under way, you can speak to the support team here: https://bit.ly/2PmAIzQ and they will be happy to check it. -Pete
Réponse de Three UK - 3Store Dunstable
Thanks for the 5* review! We appreciate your feedback. -John
It is the worst network around I need…
It is the worst network around I need to get out of as have two handsets on as used for work and the network just doesn't and not just in one place. Even when it displays signal and 5g still Internet speeds are rubbish. Very sad as used to be great and now with Vodafone thought it would be better but sadly not. Have to pay to end two contracts is going to be expensive but have no choice.
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hi Steve, we understand how important your phones are for your work, and we’re sorry to hear about the issues you’ve faced with the network. We’d like to look into this further, please connect with us here: https://bit.ly/3C43TKN -Ashifa
Réponse de Three UK - 3Store Dunstable
You're very welcome, Helen :) Thank you for your kind review! -Scott
Good and fast service
Great service. Abiola helped me and my mom to switch from our previous company to Three easy and fast.
Great team Thank you so much!
30 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Thanks for this amazing 5⭐ review, Madalina. We really appreciate you taking the time to send this over to us! Great work Abiola 🎉 -Jade
Amazing service in Three store…
Amazing service in Three store Dunstable all the staff are very helpful 👏
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
That's incredible to hear, Sally. Thank you for a fantastic review :) -Scott
Very good service in Dunstable store…
Very good service in Dunstable store they help with upgrade new phone also help me set up my new device thank you.
26 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Thanks for your feedback, Pauline, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Réponse de Three UK - 3Store Dunstable
Our staff were glad to help, John. We wish you best of luck with the new device :) -Scott
Réponse de Three UK - 3Store Dunstable
Hi Peter, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Riz and Shania have been very helpful…
Riz and Shania have been very helpful with sorting me out with the new 5G hub as well as a new contract!
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Thanks for this fantastic 5⭐ review, Jordan. We appreciate you taking the time to send this over! Well done Riz and Shania 🎉 -Jade
I must say how exalt adiila have been…
I must say how exalt adiila have been grate Zac is awesome were customers service is
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
That's brilliant, Crystal. Thank you for 5 star review :) -Scott
Lovely helpful gentleman friendly couldn’t want for more
Lovely helpful gentleman great experience
9 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Good service
Abiola was very helpful,patientce calm,and he did a fanatstic job in meeting my need
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
That's wonderful, Clement. We're happy to hear that Abiola did such a great job with your enquiry :) -Scott
Excellent service Zac Dunstable
I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly. What stood out most was that he did all of this with a genuine smile, making the experience stress free. Zac is truly a credit to your store - Bravo & thank you for the excellent service!!!
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Dunstable
Hi, Lisa. Thank you for writing such a glowing review, that's made our day. We're happy Zac was thorough and caring and made your experience hassle-free :) -Scott
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