Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB
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Lisez les avis des autres
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... Voir plus
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All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
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Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store East Kilbride
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, Royaume-Uni
- 01355268075
4,8
Excellent
92 avis
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Joshua was a fantastic help with my…
Joshua was a fantastic help with my Mum's new phone. Friendly, helpful and patient. Great experience.
13 août 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Thanks for sharing this, Marie. It’s wonderful to hear Joshua offered such attentive support and made the process straightforward from start to finish.
Three Social Media Team
Excellent knowledge of staff and excellent customer service
All was fully explained by Carys who was excellent and even got me better deals.
Customer service was tops.
Have been with three for many years and today was another excellent shopping experience
3 août 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Thank you for your 5⭐ review, Ian! It's great to hear Carys took care of everything and helped you get amazing deals. – Three Social Media Team
New phone & help with accounts
Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts.
Also gave suggestions as to how to remedy the problem I have making calls from my streets around my home address with Three. (Looks like a problem with the signal) . Would like to look into getting this problem resolved.
3 août 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hi, there! We're thrilled to hear that Carys provided such excellent help with your family member's new phone and contract deals. It is also great that she offered advice on your home coverage, and we definitely want to help you get this signal issue sorted out. 🥰 - Three Social Media Team
Réponse de Three UK - 3Store East Kilbride
Hi Robbie, thank you for sharing your experience with us. We are absolutely delighted to hear about the excellent support Jake provided, as our team always aims to make things as simple and helpful as possible. — Three Social Media Team
Josh was very helpful with finding the…
Josh was very helpful with finding the deal I needed. Great experience
26 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hey Lee, it is wonderful to know that Josh matched you up with the ideal plan and made the entire process completely effortless — Three Social Media Team
Great experience in the store
Great experience in the store. Anastasiya was particularly helpful , provided a lot of information about different products, and was able to provide a suitable option in store. Was very clear and informative about the contracts, data speeds which could be offered as well as number of devices which could be connected. Highly recommend going to the East Kilbride store for customer support
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hey Gemma, we’re thrilled to hear that Anastasiya offered such clear guidance and support during your visit to our East Kilbride branch. Your recommendation truly keeps us smiling. 😊
Three Social Media Team
Staff are amazing
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeable. She checked and found a WiFi package we could take away. She put in the SIM after offering to which was great. She took her time , went through payment options. She explained the difference between various options. If you are as good as your staff 3 is outstanding.
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hi Karen, Thank you for sharing your experience. We are glad to hear that Anastasiya completely eased your travel worries by finding a solution you could take home right away. It is wonderful knowing she took her time to explain everything clearly and set up your device, and we hope you have a fantastic holiday!— Three Social Media Team
Chris was very helpful with our update…
Chris was very helpful with our update and the process was handled efficiently.
17 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hi there! Hearing that Chris made the whole process so easy for you has completely made our day. Thank you for giving him a shout-out.— Three Social Media Team
Great customer service
Callum at the Three shop East Kilbride was very patient and personable. He helped us both find contracts that worked for our needs at a competitive price.
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hi there. It is great to hear that Callum at our East Kilbride branch took such patient and friendly care of you both. We are delighted that he was able to track down the ideal packages for your requirements,
Staff member was professional and the…
Staff member was professional and the reception was warm
9 juillet 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
This made our day 🌈 Tom. We’re pleased the team’s expertise and welcoming approach left such a strong impression 🙌
- Three Social Media Team
Great Three store
After a really disappointing experience on the phone to support, I came to my local Three store where Claire was very helpful and resolved my issues in a few minutes. Thanks to the team in East Kilbride
23 juin 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hey Greg, we’re delighted to hear that the East Kilbride team and Claire were able to provide the support you needed. Thank you for taking the time to recognise their efforts.-Three Social Media Team.
My server today was Chloe who had
My server today was Chloe who had. A lot of patients as well as forward thinking answering questions before they came up.
Personable and confident to ask her supervisor when she was unclear herself insuring the correct information was given
17 juin 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Really nice to hear this, Graeme. Chloe’s patience and forward‑thinking approach clearly made a big difference. We appreciate you taking the time to let us know. -Ayesha
Simple easy process!
Emily was knowledgable, helpful, and made things easy to understand. She was friendly, and made updating my mobile phone contracts a simple and painless process.
7 juin 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
That’s impressive 🎯 Scott. Emily delivered such clear and insightful guidance, making your contract update feel smooth and easy to manage 💫 -Arvind
New Phone
Excellent service from start to finish...very pleased with phone and set up.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Fantastic to hear 🌟 Brian, wonderful to know the support felt smooth throughout, leaving you pleased with your phone and setup. Wishing you a beautiful day ahead ✨ -Arvind
Great service... Happy customers!!
Chloe was brilliant & helped us out a lot with out airtime plan saving is some money.
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Thank you for your 5⭐ review, Nikki! We’re happy to know you had a wonderful experience. -Neha
Réponse de Three UK - 3Store East Kilbride
Hi Olufisayo! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
I had some problems that was number…
I had some problems that was number written wrong in my contract. Because of this issue I couldn’t do anything in my account, Jashua who is from the East Kilbride store, helped me and fixed the problem. Thanks.
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Thanks for your feedback, Samut. Glad Jashua was able to fix the issue quickly and help you get your account working again. -Suhaas
Alistair who was working in…
Alistair who was working in Eastkilbride Branch was amazing.. so helpful and knowledgeable what a great experience after thr numerous calls and web chats with no.resolve
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Thanks for letting us know, Janice. It’s great to hear that Alistair provided excellent support and got everything up and running for you. -Afaq
Chloe was fantastic today in helping me…
Chloe was fantastic today in helping me with my phone. I had lost all my apps , and she should great patience and knowledge to get them back. Thanks Chloe!
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Hi Thomas, it is wonderful to hear that your visit today was so productive. We are pleased that Chloe could use her expertise and stay calm to assist in restoring your applications, and we appreciate you highlighting the support you received. -Kishan
Your assistant Emily was so helpful and…
Your assistant Emily was so helpful and pleasant and had the problems I was having with my phone resolving a very short time. I really do appreciate her help.
30 avril 2026
Avis spontané
Réponse de Three UK - 3Store East Kilbride
Wow, thank you, Jeanette, for the incredible feedback! We’re over the moon that Emily could make everything feel effortless for you. 🌟 -Veronica
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