Kevin in the Edinburgh Fort store was very helpful when changing to a 3 SIM. He had to call customer services which was the most troublesome and time consuming part. Glad he helped as I would have str... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7B Fort Kinnaird Retail Park, EH15 3RD Edinburgh, North, GB
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Three store in Fort Kinnaird were excellent. Big thanks to Riley and Kevin. Cheers for assistance and products today.
L'entreprise a répondu
Reilly and Kevin were very helpful and friendly. Excellent customer service and provide me with product knowledge. I came in to collect my broadband and left with a phone contract. Thank you!
L'entreprise a répondu
Always find the staff here really friendly and helpful. Service from Reilly today was excellent. Thank you 😊
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Fort Kinnaird
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 7B Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, North, Royaume-Uni
- 01316573316
4,8
Excellent
84 avis
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Les gens ont aussi consulté
Was well served by Samuel on replacing…
Was well served by Samuel on replacing the screen cover
Thank you
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Hi Lydia, great to hear Samuel was able to help with replacing your screen cover and make it a smooth experience. -Shivam
Top quality service
Excellent service from the second we walked in the door , from Kevin taking details , sorting contract etc , to handing over to Reilly to complete the deal , both great guys , been with 3 all my years and it’s those people who make it worth while ! In and out in no longer than 15 mins with a new handset , thanks very much again 👏🏻🤝
3 mai 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Wow, Clive! 👏🏻 What a great experience. We’re thrilled Kevin and Reilly made everything quick and easy and had you out with a new handset in no time. Thanks for your continued support 🤝 -Samad
Top employee
When i was in today, Reilly done an amazing job. He eas so patient with me and went above and beyond to get what i requested. Thank you so much.
17 avril 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Hi Lauren, it’s great to hear Reilly took the time to support you so thoroughly and made sure everything you needed was taken care of. Thanks for sharing such kind words about the experience. -Kishan
The guys were extremely friendly and…
The guys were extremely friendly and helpful - thanks
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Hey Chris, that’s incredible! 🎉 We’re thrilled that our team made your experience go so smoothly. 😊✨ -Veronica
Hit the mark
Today I met Reilly, he provided exactly what I needed, he provided the information I wanted, and I walked out with a new phone in an acceptably short time. He was on point, acted swiftly and hit the Mark. Thanks Reilly.
7 avril 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thank you for your lovely feedback, Mim! Fantastic to hear that Reilly provided the right support and made the whole process seamless for you. ✨ -Veronica
Excellent customer service
Jamal was really helpful today! He was able to explain and answer all our questions. Really appreciate it!!
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thanks a ton, Anna! 🎉 We’re so glad everything went perfectly with Jamal, and we can’t wait to welcome you back again! 🥰 -Kashish
Tamati was really helpful with both my…
Tamati was really helpful with both my account and my daughters and we now have new contracts.
3 avril 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Karen, we really appreciate your feedback 🙌. Tamati clearly went above and beyond to help with both accounts, ensuring you and your daughter walked away with new contracts stress free. -Samad
Happy Customer…
Reilly and his manager where very helpful and dealt with my swap from personal to business account and very professional 👏
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
We’re really glad to hear Reilly gave you such great support, Eden. We want every customer to feel just as happy with our service. 🌺 -Ayesha
I found Tama very helpful and…
I found Tama very helpful and informative.
I know a lot more things that I did not realise about my phone.
I am very happy to have come in today.
Dorothy Boorman
16 mars 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thank you for taking the time to share your experience, Dorothy. It’s great to hear that Tama was able to guide you so clearly and help you understand more about your device. Enjoy the rest of your day! -Afaq
Presi and Armand
Presi and Armand
wow thank you both for helping me today
So pleasant So caring So happy
These 2 are a credit to your company
13 mars 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Amazing! We’re thrilled to hear that Presi and Armand made your day with their caring and cheerful approach. It’s wonderful to know their positivity stood out. Moments like these brighten our day. ☺️ -Prabhjeet
Fantastic
Fantastic, really helpful. Tama helped us get great offers, was chatty and friendly
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thank you, Andrew! We’re delighted to hear that Tama made your experience enjoyable and ensured you received excellent deals. 😇 -Prabhjeet
Imman made quick work of our issue
Imman made quick work of our issue, and was a joy to work with.
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Oh wow, Claire! Thank you for sharing such kind words about Imman. He truly is a charm, guiding you along the way. Here’s to many more smiling moments together! 💗 -Kashish
The staff was really helpful and provided…
Presi was really helpful and provided excellent customer service, thank you
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Hey Eva, we couldn’t be happier! Presi made sure your experience stood out, and your thoughtful words brighten our day. -Ashifa
Kevin was great credit to three really…
Kevin was great credit to three really nice friendly guy and provided us with new sim deal
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thank you for the feedback, Stuart. It’s great to hear that Kevin made the whole process easy and supported you with such a positive approach while arranging your new SIM plan. -Manavata
Prasanna your work is awesome and good…
Prasanna your work is awesome and good hospitality
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Friendly staff
Friendly staff. Easy to deal with. Trainee was confident and felt listened to and greeted with a smile
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Thank you, Scott, for highlighting such encouraging observations. It’s clear that the team created an approachable and supportive atmosphere, making interactions smooth and uplifting. -Manavata
Réponse de Three UK - 3Store Fort Kinnaird
Thanks a ton for your review, Alex! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ -Kashish
Réponse de Three UK - 3Store Fort Kinnaird
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Réponse de Three UK - 3Store Fort Kinnaird
Hi Carol,
Your 5 🌟 feedback shows how smooth the process was. We’re glad the phone change felt easy and hassle-free. -Shivam
Fantastic customer experience
Fantastic customer experience, Jamal was different class and explained all I needed to know, great service at great prices
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Fort Kinnaird
Barry, your feedback fills us with joy! 🌟 We're delighted to hear that Jamal made your experience seamless. Have an amazing day ahead! -Afaq
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