The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... Voir plus
L'entreprise a répondu
Unit 36 Issac Newton Centre, NG31 6EE Grantham, Midlands, GB
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The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... Voir plus
L'entreprise a répondu
I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!
L'entreprise a répondu
We we served by Craig and he was very knowledgeable and informative.He put together a good mobile and broadband package for me at a very good price per month.Very polite and a pleasure to do business... Voir plus
L'entreprise a répondu
Interactive with my son and saved a good amount of money
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Écrit par l'entreprise

Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, Royaume-Uni
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Chris was very helpful made life very simple and easy thank you so much!!

Réponse de Three UK - 3Store Grantham
Fantastic experience Chris been amazing helping us with customer service I’m gonna come back to him again soon thank you

Réponse de Three UK - 3Store Grantham
Absolutely brilliant from start to finish
Kelly was brilliant explained everything with my new device.
I left store very happy customer would recommend

Réponse de Three UK - 3Store Grantham
Great customer service, worked the best deal for me thank you chris

Réponse de Three UK - 3Store Grantham
Ryan was extremely helpful and very patient with organising a new phone for my dad

Réponse de Three UK - 3Store Grantham
Kelly was very helpful, nothing was too much trouble. Helped me set up my new device.

Réponse de Three UK - 3Store Grantham
Chris-Very personable and friendly helped me SUCH a lot, thank you 😁

Réponse de Three UK - 3Store Grantham
Chris was very helpful and stopped me from going somewhere else and was very polite and we will now stay with Three

Réponse de Three UK - 3Store Grantham
Chris was fantastic,saved us money and improved our knowledge of our phones

Réponse de Three UK - 3Store Grantham
I had issues with my SIM and I decided to pop in 3 shop to sort it I received great service,very happy with help I received today from Ryan at Grantham shop.Thank you very much.

Réponse de Three UK - 3Store Grantham
Kelly was amazing. Very helpful and patient. She went over and above to sort me out.

Réponse de Three UK - 3Store Grantham
Chris helped me switch providers, it was very simple and easy, he explained everything clearly. He was very friendly and polite thank you. He was honest made sure we had the best deal that suited my siutuation eg for travelling

Réponse de Three UK - 3Store Grantham
Kelly was fantastic went above and beyond to help me today.
Great customer service.

Réponse de Three UK - 3Store Grantham
Chris was very helpful and explained everything clearly very polite and very professional

Réponse de Three UK - 3Store Grantham
Chris did an amazing job,
Looked out and sorted the best price Avila le for my situation

Réponse de Three UK - 3Store Grantham
Brilliant and fast service by Chris. Product was exactly what I wanted.

Réponse de Three UK - 3Store Grantham

Réponse de Three UK - 3Store Grantham
I went into the Grantham store for help with my portable WiFi hub, as I was out of contract and wanted help with the process. Chris in store was an amazing help and he also helped me with making sure that I got the right device for myself as well as helping me with my phone contract at the same time. He was a brilliant help, great and easy to talk to and an asset to your company, and I would highly recommend his support to anyone and the Grantham store overall. Will definitely visit store if i need support with anything else.

Réponse de Three UK - 3Store Grantham
Chris was fantastic,he definitely knows his job.

Réponse de Three UK - 3Store Grantham
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