My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... Voir plus
L'entreprise a répondu
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... Voir plus
L'entreprise a répondu
Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Halifax
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
12 Woolshops, HX1 1RU, Halifax, Midlands, Royaume-Uni
- 01422320912
4,9
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very well customer service shah really…
Very well customer service shah really helped me with my contract I would defo recommend him to others
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hey Naisar, we’re delighted to know Shah made your experience a positive one. Thanks for sharing your thoughts with us 🙌
-Three Social Media Team.
Is Vodaphone Better?
I am 72 year old male & got broadband device on 30day
approval, the saleman a young looking afro lad
assisted and said any issues dial 333 from your phone
I did & was told you cannot have this service as you are a
business customer!As it did not work it was returned, the manager inspected the item and said it was ok.
Adil will sort the paper work out and cancel your contract, but he didn't`t and two months on I am now getting demands for non payment ,all because of Adil!
A “business “account is a real mystery, whats that all about adil ?
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Steven, here’s a clean and polished version of your message with the grammar fixed, and the broadband link placed correctly:
Hi Steven, we think you might have tapped 5 stars by mistake because what you’ve been put through is the opposite of a smooth experience. You took the broadband on a simple 30‑day approval, followed the advice you were given, returned the device when it didn’t work, and were told the contract would be cancelled. Instead, you’re now facing payment demands that only exist because the paperwork wasn’t completed when it should have been. The “business customer” explanation doesn’t match how the service was sold to you, and the responsibility for fixing this sits entirely with the team who handled your account. What needs to happen now is a full review, cancellation backdated to the return date, removal of all charges, and a formal complaint so the mishandling is properly addressed. If you’d like, I can help you write a message that gets this sorted quickly.
Please visit our Three Business Contact page here for further support: https://bit.ly/3RkG1h0. - Three Social Media Team
Very helpful friendly personnel always…
Very helpful friendly personnel always helping sort things out with the best service highly recommended
17 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Marcin, thanks for the fantastic 5⭐ feedback. We’re glad to hear you received smooth, reliable assistance and had everything sorted with ease, making your experience seamless. Your recommendation means a lot to us.
— Three Social Media Team
I really appreciate Adil's guidance and…
I really appreciate Adil's guidance and support. He is very professional, took time to explain things to me, in a way that I could understand. He gave me information on deals. He uses the phone that I purchased. Adil made me feel like a valued customer and I appreciate his help. This is one of the reason
s I remain with Three.
Thank you
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hey Deborah, you’ve made us smile big! Adil turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of him for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 — Three Social Media Team
Adil was so helpful upgrading my account.
Adil was so helpful and very patient in every thing he went through with me. A very good person to do business with. Thank you all at Three..
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Malcolm, it’s wonderful to hear Adil made such a positive impression with the support provided. Your kind words and recommendation mean a great deal to us. — Three Social Media Team
Réponse de Three UK - 3Store Halifax
Hey, Emily! We're absolutely delighted to hear that your experience was so positive. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Customer service
Customer service was exceptional. Adil was honest but not pushy, sorted grandsons phone as well
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi there, this is fantastic to hear! We are so glad that Adil looked after you and your family member so well, providing transparent and comfortable support during your visit. Thank you for sharing your experience.— Three Social Media Team
Had a brilliant experience in the…
Had a brilliant experience in the Halifax store spoke to Mobin. He was amazing and helped me get a fantastic deal on my home internet. Really happy with visit. Thanks
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Graham, it’s great to hear how well Mobin supported you during your visit. His clear guidance and effort in helping you secure a strong home internet deal clearly made a difference, and it’s wonderful to know you left feeling so pleased. 🥰 - Three Social Media Team
Mobin was excellent
Mobin was excellent. He helped me save money on my upgrade and also now I have European roaming what an added bonus. He was calm, patient and very polite and made me feel comfortable through the whole process. Over the moon with is service. Thanks so much!
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hey Susan, we’re delighted to hear that Mobin provided excellent support and guided you through your upgrade with the best value, along with an additional benefit. Thank you so much for sharing your experience.
-Three Social Media Team.
Excellent service by Advil and Israeli
Excellent service by Advil and Israeli, set me up with broadband
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Lisa, thanks for sharing your review. We’re delighted to know that Advil and Israeli provided exceptional support and ensured a smooth broadband setup for you.
– Three Social Media Team
Réponse de Three UK - 3Store Halifax
Woohoo 🎉 Cosmas, we're glad that Mobin used expert focus to secure a stellar plan for you.
- Three Social Media Team
Mobin helped through every piece I was…
Mobin helped through every piece I was confused in. He was deeply helpful and caring though out. I felt nervous asking for help and he gave me confidence in to asking questions.
29 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Thanks a ton for your review, Jacob! 🎉Mobin really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Réponse de Three UK - 3Store Halifax
Thank you for your review, Graham. It's always lovely to read such nice feedback.
We had great experience with mobin and…
We had great experience with mobin and and he was very patient throughout the process and helpef is understand plans better with his best suggestions for us
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Bakshish. It is fantastic to hear that you had such a seamless experience and received the right guidance for your needs. We always aim to make the process smooth, and we are so glad that Mobin took the time to support you with excellent recommendations. Thank you so much for taking the time to share your lovely feedback.— Three Social Media Team
Mobin was brilliant really helped me…
Mobin was brilliant really helped me out. Lovely guy!!
22 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hey Delshad! Fantastic stuff. We're super glad to hear that Mobin was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review. -Kashish
Great customer service very helpful
Great customer service very helpful. Highly recommend.
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
That’s impressive 🎯 Dawson, we're glad our team delivered such top-tier support, and we truly appreciate your fantastic recommendation 🌟 -Arvind
Réponse de Three UK - 3Store Halifax
Thank you for your fabulous review, Ron! 🌟 We’re really glad to hear everything went so well. -Veronica
Réponse de Three UK - 3Store Halifax
Thanks for sharing, 🎉 Derek! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Ayesha
Mobin was excellent found me the best…
Mobin was excellent found me the best deal ever. Was kind and polite. 10/10
15 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hi Diane, we are absolutely delighted to hear that Mobin was so kind and polite, and found you the perfect deal. Thank you for giving us a 10/10 rating and sharing your experience! -Kishan
Great experience sorted all my problems
Great experience sorted all my problems
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Halifax
Hello Leonid, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.