Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... Voir plus
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Établissement
Changer d'établissementUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
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Lisez les avis des autres
We have come to store today tamas has been really helpful broken down everything so we understand. As well as Justin helping too. Another amazing visit. Thank you again for all your knowledge and expe... Voir plus
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The experience here in store today both Justin and macdonald were really helpful today here in store. Amazing experience they knew everything they was talking about and how to help us best. Showed us... Voir plus
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Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Harrogate
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, Royaume-Uni
- 01423709726
4,9
Excellent
145 avis
Aucune trace de demande d’avis
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Went to the Harrogate store to sort my…
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation, explained everything in simple terms for me to understand. He also helped me with a new contract where I can get better data offering when I’m away, which I am for half of the year. Great salesman as well 😉👍🏼
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hi Harry, your kind words and 5 ⭐ mean a lot to us 💫 We're pleased Brodey could resolve your device transition and share his prompt expertise so clearly at our Harrogate branch. Knowing his spot-on guidance secured a stellar data upgrade to cover your extensive travels is fantastic, and we hope you have an amazing time using your connection abroad 🌟 -Arvind
Really wonderful service
Really wonderful service
Clear information
Helpful and informative with options to provide the best choice
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hey Maria, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Neha
Hi I would like to say Darius was…
Hi I would like to say Darius was fantastic today and found me a great deal to suit my needs .
I would recommend 3 and to see Darius as he was brilliant
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thanks Muhammad for sharing this! Great to hear Darius took the time to understand your needs and helped you find a deal that suits you. We appreciate the recommendation. -Suhaas
We have come to store today tamas has…
We have come to store today tamas has been really helpful broken down everything so we understand. As well as Justin helping too. Another amazing visit. Thank you again for all your knowledge and experience in what you sell. Would recommend to all people
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hey Carol, thank you for your feedback. We’re happy to hear that Justin and Tamas at our Street store made your experience fabulous. It’s great to know you’d recommend us, and we wish you a fantastic day 😊. -Neha
The experience here in store today both…
The experience here in store today both Justin and macdonald were really helpful today here in store. Amazing experience they knew everything they was talking about and how to help us best. Showed us to work everything and nothing was too big for them to deal with. They are a credit to your team thank you both for the experience and help
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Two stars, one unforgettable visit! Justin and Macdonald handled everything with care, expertise, and genuine dedication, truly elevating the entire store. Rhiannan, your note made us smile. Wishing you a day as lovely as the joy your feedback brought us! -Ashifa
Darius was very helpful and pleasant…
Darius was very helpful and pleasant definitely use again
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hey Mrs Eastwood, your happiness is our greatest reward! Thank you for highlighting Darius's efficiency. We'll be excited to welcome you back soon. -Ashifa
Justin
Justin, Darius, Mac very helpful
Great communication and really happy with the service from all the lads thanks 🙏
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thank you, Josh! We're delighted to hear that you had such a great experience with Justin, Darius, and Mac. Clear communication and brilliant service are exactly what we aim for. 🥰 -Prabhjeet
Great customer advisor!
Darius, great rep, got me sorted out when I was referred to store by online chat. Nothing too much of a problem and sorted out really quickly. Excellent service.
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thank you for sharing this lovely comment, Thomas. We’re thrilled to hear that Darius provided such great support and ensured everything was handled smoothly. -Afaq
Réponse de Three UK - 3Store Harrogate
Fantastic, Nicholas! We’re really glad to hear this. Thanks so much for taking the time to leave us a review! -Neha
Great Service and Advice
Various provided great advice and service. For our replacement Broadband. Would return to Three without hesitation.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thanks for taking the time to share your experience, Richard! We’re glad our team delivered awesome support. We look forward to seeing you again with us. 😊 -Veronica
Réponse de Three UK - 3Store Harrogate
Hi John, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Macdonald. -Ayesha
More than met our expectations
More than met our expectations. Fully appreciated our needs, knowledgable and attentive. Always a pleasure at the Harrogate store.
3 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hi Tracey, great to hear your visit to our Harrogate store exceeded expectations and that the team made it such a positive experience. -Shivam
THANK YOU THREE - Your Team Made My Day - HARROGATE SUNDAY
THANK YOU THREE - Your Team Made My Day - HARROGATE SUNDAY 03/0526
Last night I misplaced my SIM. After hours of searching—last night and again this morning—and getting nowhere with the chatbot, I headed into town. I’m completely reliant on my phone: no landline, no contingency plan.
Brodey acknowledged me immediately, even while patiently helping an elderly couple ahead of me.
His calm, professional approach gave immediate confidence that this would be sorted.
While arranging the replacement SIM, they noticed my surname had been spelt incorrectly.
I explained I’d raised this with the call centre multiple times over the past three years, but it had never been corrected.
His colleague fixed it quickly and efficiently, allowing everything else to move forward without delay.
In less than 30 minutes, I walked out with a fully working phone, my original number restored, and a contingency SIM set up for my old iPhone.
On a rainy bank holiday weekend, what could have been a drawn-out issue was resolved quickly and smoothly. This is the difference of having real people available—calm, capable, and efficient.
It’s also why I’ve stayed with Three UK for years, wherever I’ve been in the world.
Thank you, Brodey. You saved my day.
3 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thanks for the lovely review, Katherine! 🌟 We’re delighted that Brodey and the team turned a stressful moment into a smooth fix. Your continued trust truly means a lot. -Maryalex
Friendly and approachable
Friendly and approachable. Justin and Macdonald are excellent
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thanks for sharing, Therese! 🎉 Justin and Macdonald clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great in store service
Great in store service, knew what he was talking about and very friendly and approachable.
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Leighanne, thanks for taking a moment to leave this feedback. Fantastic to know you received such confident guidance and warm, approachable service. -Manavata
Réponse de Three UK - 3Store Harrogate
Thank you for your review, Charlene. It's always lovely to read such nice feedback. -Suhaas
Darius was a great help
Darius was a great help, Great service, fast very helpful. Will definitely use again
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Thanks for the feedback. Fantastic to know Darius made the whole experience easy and efficient for you. -Manavata
Réponse de Three UK - 3Store Harrogate
Hi Maxine, thanks for taking the time to leave a review. We’re really pleased to hear you had such a positive experience and felt well looked after by the team. -Shivam
Brodey from Harrogate was fast and…
Brodey from Harrogate was fast and efficient
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Harrogate
Hey Michael, Brodey at Harrogate showed what seamless service feels like, swift and flawless. -Ashifa
Réponse de Three UK - 3Store Harrogate
Thanks so much, Paulina! Five out of five AND quick service? We love to see it ⭐⚡ Appreciate you! -Ayesha
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