Roy was very helpful and very polite and nice, explained me everything, did the replacement and also offer so many things among which Broadband caught my eyes, And I got it. Was a fantastic service.
L'entreprise a répondu
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Roy was very helpful and very polite and nice, explained me everything, did the replacement and also offer so many things among which Broadband caught my eyes, And I got it. Was a fantastic service.
L'entreprise a répondu
The agent (Jo) knows her stuff and be rest assured if she's behind the desk she will go above and beyond to make sure you get the best service. Super friendly and extremely helpful. Highly recommend o... Voir plus
L'entreprise a répondu
Great customer Care and friendly. Roy was very knowledgeable and gave me different options that covered both my business, family and safety on the internet for the kids. Highly recommended. We need mo... Voir plus
L'entreprise a répondu
Priya and royal were pleasant and assisted me to chose right options on my business account numbers.they able to meet my needs and god bless priya to have meaningful career at 3
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Écrit par l'entreprise

227 High Street, TW3 1DH, Hounslow, London, Royaume-Uni
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Victoria was very helpful solved my billing issue
She was excellent
Very gratefull to her
Thanks

Réponse de Three UK - 3Store Hounslow
Jo is very friendly and helpful. Time saver thank you from bottom of my heart. I recommend her 100%

Réponse de Three UK - 3Store Hounslow
5 stars for consistenncy. Jo is incredibly knowledgeable and always goes the extra mile to help me. Truly a seamless experience every time 😊 😊

Réponse de Three UK - 3Store Hounslow
Super happy with service and care received by Jo in Hounslow 3

Réponse de Three UK - 3Store Hounslow
Went to the store in Hounslow, Nazim helped me with my phone upgrade. He explained everything really well and I am quite pleased to have a great experience with him. Thank you!

Réponse de Three UK - 3Store Hounslow
Wanted to buy a phone, Roy explained us with best deals possible. He went through the journey very smoothly and he is the best.

Réponse de Three UK - 3Store Hounslow
Service being very good and very helpful, done everything I asked for. Excellent customer service by jo

Réponse de Three UK - 3Store Hounslow
Best service ever by Jo — job completed in just 10–15 minutes. Highly recommended!

Réponse de Three UK - 3Store Hounslow
Jo made whole process very easy and understandable. Cannot thank everyone enough at your store for going extra mile.

Réponse de Three UK - 3Store Hounslow
Roy was exceptionally helpful and gave me the best offer and am very greatful.

Réponse de Three UK - 3Store Hounslow
The level of service was one of a kind. Jo made us feel like home. Great experience.

Réponse de Three UK - 3Store Hounslow
Customer advisor Nazim was provide great support , and give to best product to my needs.
By the way ambient in store was friendly cozy, I really enjoy my time at three+.

Réponse de Three UK - 3Store Hounslow
Yamini, she made the transition so smooth and explained all my plans and bills very well.

Réponse de Three UK - 3Store Hounslow
Nazim was extremely helpful. He explained everything well. Really happy with the experience.

Réponse de Three UK - 3Store Hounslow
Shivani gave us a very good service . The information is very useful

Réponse de Three UK - 3Store Hounslow
Roy was good. He explained everything, and I ended up saving money every month

Réponse de Three UK - 3Store Hounslow
Today I met Shuwani who truly impressed me with their professionalism and kindness. The way they treated me was respectful, polite, and very positive, which made the entire experience pleasant. They listened carefully, handled everything smoothly, and showed great patience and dedication in their work. It is rare to see someone so sincere and helpful, and their attitude reflects a strong sense of responsibility. Such behavior leaves a lasting positive impression and shows how valuable they are to their organization. I truly appreciate the effort, care, and excellent service they provided.

Réponse de Three UK - 3Store Hounslow
Jo was absolutely fantastic. Her customer service was the best i have ever recieved. I would highly recommend her to all my friends and family. Three mobile are lucky to have her.

Réponse de Three UK - 3Store Hounslow
Patience and guidance from Nazim and Jo from Hounslow High Street on 10th January 2026

Réponse de Three UK - 3Store Hounslow
Jazz was good with service great deal offered

Réponse de Three UK - 3Store Hounslow
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