Three UK - 3Store Kensington Avis 

154
•
TrustScore 5 sur 5

4,9

161 Kensington High Street, W8 6SU Kensington, London, GB

•

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Noté 5 sur 5 étoiles

I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Kensington

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 161 Kensington High Street, W8 6SU, Kensington, London, Royaume-Uni

  • 02079382950

4,9

Excellent

TrustScore 5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(154)

34 024 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great employee

Great employee, great service with helping to chose a new plan for the phone.

28 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Modesta, huge thanks for the 5 ⭐ review. We’re glad to hear that our team made your experience fantastic and ensured you got the best deal. Have a wonderful day! -Afaq

Noté 5 sur 5 étoiles

I had a beautiful experience with Ai

I had a beautiful experience with Ai. She helps me so much! Thank you!🤗

26 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Marina, this makes us so happy 🙌 Knowing Ai made your journey easier is exactly what we aim for 💕 -Shivam

Noté 5 sur 5 étoiles

Thank you for helping me with the phone…

Thank you for helping me with the phone Jovania

24 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I was assisted by Mahfuz who was very helpful and answered all my questions

23 janvier 2026
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Réponse de Three UK - 3Store Kensington

Hey there, you've truly made our day ✨ A big shoutout to Mahfuz for delivering such an amazing experience. Wishing you a fantastic day 🌟 -Arvind

Noté 5 sur 5 étoiles

Excellent experience in store with Ai

Excellent experience in store with Ai. Thank you for making things so easy.

21 janvier 2026
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Réponse de Three UK - 3Store Kensington

Hello Andrew, your amazing 5 ⭐ review made our day. We’re overjoyed that Ai delivered such an exceptional experience. We’re always happy to help 😊 -Suhaas

Noté 5 sur 5 étoiles

Ai have been very helpful

Ai have been very helpful. she rectified the problem

19 janvier 2026
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Réponse de Three UK - 3Store Kensington

Hi Robert 🌟 Thank you for your 5⭐ review and kind words. We’re thrilled Ai made your experience smooth and enjoyable. Wishing you a fantastic day ✨ -Veronica

Noté 5 sur 5 étoiles

Dan at the Kensington branch was so…

Dan at the Kensington branch was so helpful before Christmas in helping me try to resolve and issue with BT fault and getting me a 5g Hub. He could not be more helpful.

16 janvier 2026
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Réponse de Three UK - 3Store Kensington

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Noté 5 sur 5 étoiles

Amazing service and very kind service…

Amazing service and very kind service from Aí. Will recommend this store and Aí to my friends and family.

15 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Yay, Fernanda! 🎉 Your feedback makes us feel so excited. Aí made your visit truly remarkable and we’re absolutely delighted. Thank you for the radiant 5 ⭐ review. -Suhaas

Noté 5 sur 5 étoiles

Ai is very good for everything

Ai is very good for everything. Very great experience to be with her ,, she helping a lot for my new iPhone.

14 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Hi Dewihasanah 🌟 Thank you for your 5 ⭐ review and kind words. We’re thrilled Ai made your new phone experience smooth and enjoyable. Wishing you a fantastic day ✨ -Arvind

Noté 5 sur 5 étoiles

Ana was helpful

Ana was helpful, trying to solve my problem.

13 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Your kind words mean a lot, Wladyslawa 🌟. We’re happy Ana’s assistance left you with a positive experience. -Shivam

Noté 5 sur 5 étoiles

I have just upadated with the new…

I have just upadated with the new contract and Ai the the customer advisor has been amazing, she has given the best customer service with her patient and attintiveness.
Thank ypu

13 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Hello Ira, thank you for the lovely review 💫 It’s a pleasure to receive such kind comments about Ai. -Suhaas

Noté 5 sur 5 étoiles

Anna was very helpful and helped me…

Anna was very helpful and helped me understand what I am paying for and upgraded me satisfactorily.

13 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Hey Philip, we appreciate you sharing this 🎉 It's wonderful to hear Anna supported you with your upgrade. We hope you have an amazing day! 😊 -Suhaas

Noté 5 sur 5 étoiles

Very helpful and nice staff (Mahfuz)…

Very helpful and nice staff (Mahfuz) helped me set up a phone plan very quickly and with no issues.

13 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Thank you for the wonderful 5 star rating Daniel! We’re thrilled to hear that Mahfuz made your experience fabulous. We look forward to serving you again! ☺️ -Kashish

Noté 5 sur 5 étoiles

Thank Jovania and Luca for find such an…

Thank Jovania and Luca for find such an amazing deal for me' new phone new tablet and im saving money

11 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Brilliant, Mary Ann, we hope you love your new devices :) We're glad that Jovania and Luca offered great advice on finding the right deal for you :) Thanks for writing an awesome review -Scott

Noté 5 sur 5 étoiles

Thank you Ai!

Ai was helpful from the outset, showing me not only what I specifically asked for, but also alternatives which turned out to be better. I went into the shop to buy a dongle device, and ended up with a home broadband hub as well as a mobile one, to fit my current circumstances perfectly. She was also able to sell me the phone earbuds and phone protector which my long term phone provider couldn’t. I might just change phone provider altogether.

8 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Hey Katherine, that’s amazing! We’re thrilled that our staff helped with your hub and mobile purchase, so you could walk out of the store already connected and confident. Thank you so much for sharing this wonderful 5⭐ review! -Veronica

Noté 5 sur 5 étoiles

Great service

Great service, very helpful team, daniel help us to set up a broadband and 2 contract sim

Definitely recommend this store in Kensington

7 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Noté 5 sur 5 étoiles

Great customer service

I came in last week needing help with my phone, and it was the first time in a long while that someone was genuinely helpful and smiling. Thank you, Ana. I’ll definitely be back in the future.

4 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Kensington

Thanks for your 5 ⭐ review, Isabela, and it's lovely to hear that you enjoyed great customer service from Ana with your phone query. We're glad that you felt well looked after, and appreciate you taking the time to share this with us 🎊. -Michael

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