The staff in the Kirkcaldy branch have been incredibly helpful in all respects. They helped me claim Samsung promotions worth £200 which I would not have been able to do on my own. They cleaned up my... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 41, Mercat Shopping Centre, KY1 1NX Kirkcaldy, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were trying to address problems with our rather old phones and were very efficiently helped and even had our contracts adjusted to reduce our monthly payments.
L'entreprise a répondu
I would like to highly commend the team at the 3 store Kirkcaldy Mercat for excellent customer service. I would like to particularly praise Jade for her exceptional patience with me as I am not tech... Voir plus
L'entreprise a répondu
Switching my broadband provider to Three was a smooth and hassle-free experience. From the start, their team was clear, knowledgeable, and easy to deal with, explaining everything in a straightforwar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Kirkcaldy
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 41, Mercat Shopping Centre, KY1 1NX, Kirkcaldy, North, Royaume-Uni
- 01592268008
4,8
Excellent
67 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kirkcaldy personal have been extremely…
Kirkcaldy personal have been extremely helpful over the years would highly recommend to anyone
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hey Eddie, that’s fabulous! We’re delighted our team made your experience smooth and seamless at our Kirkcaldy branch. ✨ -Veronica
Réponse de Three UK - 3Store Kirkcaldy
Shaun, we’re happy to know Jade was able to help you so well. It’s great to hear the service felt amazing. 😇 -Ayesha
Jade was fab
Jade was fab, answered all pur queations and sorted out our contracts.
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hi Cheryl. Thank you so much for taking the time to share this, as it is fantastic to hear that Jade provided such brilliant support and got all your queries and contracts completely sorted out. -Shivam
Fast and good
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
That’s awesome to hear! 🎉 Krystian, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Staff very helpful
Staff very helpful, appreciated the time they took to go through things. Jade credit to the company, recommend very highly
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Thanks for sharing this, Barbara. It’s great to hear Jade took the time to support you and made such a positive impression. -Shivam
Excellent service
Excellent service, very professional, helpful and pleasant young lady. Solved our problem in seconds.
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Thank you for your lovely feedback! We’re happy one of our team member made your experience a great one. ✨ -Veronica
Kirkcaldy branch staff amazing
The staff in the Kirkcaldy branch have been incredibly helpful in all respects. They helped me claim Samsung promotions worth £200 which I would not have been able to do on my own. They cleaned up my phone when it became infected by scam apps. Nothing is too much trouble for them. All staff are cheerful and friendly and a pleasure to deal with. I would not go anywhere else now for mobile phone or broadband. This review is based on multiple visits and all members of the staff team.
18 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hi Sue, it’s great to hear how supportive and welcoming the team at our Kirkcaldy branch have been across all your visits; helping with promotions, keeping your phone secure, and making everything hassle‑free is exactly the level of service we aim to deliver, and we’re really pleased they’ve made such a lasting impression and continue to be your go‑to for mobile and broadband. -Shivam
Switching my broadband provider to…
Switching my broadband provider to Three was a smooth and hassle-free experience. From the start, their team was clear, knowledgeable, and easy to deal with, explaining everything in a straightforward way without any pressure or confusion. The setup process was quick, and everything worked exactly as promised with no unexpected downtime.
What stood out most was their professionalism and customer service. The staff were polite, efficient, and proactive, making the whole transition feel well-managed and stress-free. Overall, a very positive experience and a reliable service.
18 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Mr Stec, your feedback absolutely made our day. We’re so glad the move to Three felt simple, well‑managed, and exactly as promised. Hearing that our staff were polite, proactive, and easy to deal with is the best compliment we could receive. ✨🥰 -Ayesha
👍 Great
Jade was very helpful giving us great advice and looking for the best deals.
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Thanks for this lovely 5⭐ review, Graham! A huge shoutout to Jade for being so helpful. Hope you have a wonderful day. -Ayesha
Jamie spent time to fix my phone and I…
Jamie spent time to fix my phone and I appreciate his help.
10 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hi Helen, we’re thrilled to hear this! 💙 Jamie made everything smooth and hassle free by fixing your phone. Thanks for sharing your experience! -Neha
Harvey and kier are amazing members of…
Harvey and kier are amazing members of staff who deal very well with myself who technology is not best subject . They went above and beyond with a lovely personality . They are so in the right you are lucky to have staff like them as rare .
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Thank you for taking the time to share this lovely review, Ruth. We're delighted to hear that Harvey and Kier provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
I would like to highly commend the team…
I would like to highly commend the team at the 3 store Kirkcaldy Mercat for excellent customer service. I would like to particularly praise Jade for her exceptional patience with me as I am not tech savvy. A great experience and I know I can return anytime and feel welcome.
1 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hi Janet, thank you so much for sharing your experience! It’s wonderful to hear that Jade made you feel so comfortable. We strive to provide patient, clear support to all our customers, so we’re thrilled to know she hit the mark for you. Your kind words mean a lot to all of us here! -Kishan
Réponse de Three UK - 3Store Kirkcaldy
Thank you, Kathy. Hearing that your experience stood out so strongly truly means a great deal to us. We’re committed to delivering support that feels exceptional at every step. -Manavata
Great service Jamie was great
Great service Jamie was great . great advice saved me money and no hard sell
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hi Pauline, we’re pleased Jamie took care of you, guided you to a better value plan, and kept the experience calm and pressure free. -Kishan
Amazing service!
Keir was really friendly, helped with everything and knew his stuff!
13 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Fraser, we’re happy Keir’s dedication and understanding left such a strong impression. Thank you for your kind words! -Suhaas
Everytime I come in everyone is really…
Everytime I come in everyone is really helpful.
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Amazing, Nikola! We're glad to hear that our team provided a great experience and was able to assist you. Your feedback means a lot to us. -Afaq
Réponse de Three UK - 3Store Kirkcaldy
Hi Tom, we’re pleased to hear you had such a positive and welcoming experience with us. -Kishan
Staff Always very helpful
Staff Always very helpful, prices of plans always explained fully
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Superb, Ronnie! 🎊 We’re delighted to know our team consistently provides clear guidance and ensures everything is easy to understand. It’s great to hear that their dedication makes your visits smooth and reassuring. 🥰 -Prabhjeet
Jamie is super and chilled
Jamie is super and chilled. Always feels welcomed
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hey Roma, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Always helpful and pleasant
9 février 2026
Avis spontané
Réponse de Three UK - 3Store Kirkcaldy
Hey Lorna! We’re so happy to hear that you received excellent help from our team. Thank you for sharing this with us! ☺️ -Kashish
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.