Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... Voir plus
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Établissement
Changer d'établissementLL99 Highcross Quarter, LE1 4PS Leicester, Midlands, GB
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Lisez les avis des autres
My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provi... Voir plus
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I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... Voir plus
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After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
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À propos de l'entreprise
À propos de Three UK - 3Store Leicester (Highcross)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, Royaume-Uni
- 01162620539
4,9
Excellent
123 avis
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Raluca was excellent
Raluca was excellent, explained everything to me with so much patience and helped set up the three app and I'm very happy. Thank you
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for the wonderful 5⭐ review, Yusuf. We’re delighted Raluca made things easy to understand and ensured you felt confident moving forward.
— Three Social Media Team
Great service from Raluca.
29 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for sharing this amazing 5⭐ review, Star! It’s great to hear Raluca left such a positive impression with her service.
— Three Social Media Team
Excellent service from Raluca
Excellent service from Raluca, very kind and helpful. thanks
29 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Love this feedback, Ren! Raluca is amazing, and we're happy she took such great care of you. Thanks for the support! 🙌 — Three Social Media Team
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Farhan, we’re delighted that your experience with us felt truly amazing. Thank you for sharing your thoughts.
– Three Social Media Team
Caitlin was very helpful and set up my…
Caitlin was very helpful and set up my new device for me
28 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hello Stanley, we’re delighted to know Caitlin made the process smooth and ensured everything was set up perfectly on your new device. Your appreciation means a lot to us. 🥰 – Three Social Media Team
Very nice
Very nice, Raluca sorted our plans and explained very well everything. thank you
27 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey there! We’re happy to hear that you had a great experience with Raluca. Thank you for sharing your lovely feedback 😊
Three Social Media Team
Good experience from Raluca its very…
Good experience from Raluca its very good environmental behavior and good behavior from her side and makes us more comfort with our new connection and looking beautiful as well thank you so much to three
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you, Salvin, for your kind words and the 5⭐ rating! We’re delighted to hear Raluca made your experience comfortable and positive. We truly appreciate your feedback!
Three Social Media Team
It's been amazing Temi and Raluca
It's been amazing Temi and Raluca, excellent service. Helped us to find the best deal and I will come back for the business plan I ce I become self employed. Thanks
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Keval, we’re thrilled Temi and Raluca provided such outstanding guidance, and we look forward to supporting you again as your journey continues. Thank you for taking the time to share your feedback 😊
Three Social Media Team
Great experience
We were treated very well when we entered the store, all our needs were dealt with and we left the store very satified and happy with the products. Raluca was very helpful indeed.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Deana, we’re so pleased to hear Raluca was able to take great care of you and make your visit such a positive experience ✨ Thank you so much for sharing your feedback with us 💙
-Three Social Media Team.
Raluca was friendly
Raluca was friendly, good customer care, kind, introduced me to Three+, very happy with the service.
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Love this energy 🎉 Dashte. We’re overjoyed Raluca’s steady support made such a positive difference, and it’s wonderful to see Three+ added even more value 🌼
- Three Social Media Team
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Sachin, thanks for your feedback. It’s great to know you had a positive visit.
– Three Social Media Team
Great Customer Support
Rahat was great, so helpful! I’m not good with tech and I haven’t had a new phone in forever. So she walked me through it all and made it an easy process. Thank you :)
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Claire, we're glad that Rahat was there to simplify everything and guide you patiently through the entire transition. Thank you for choosing us and we hope you thoroughly enjoy exploring your new phone! - Three Social Media Team
You deserve zero stars
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Alpa, thank you for your kind review and for taking the time to share your experience.
Good service very helpful in the store
Good service very helpful in the store
Will come back!
29 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Satwant. Thank you for your lovely review. We are absolutely thrilled to hear you received such helpful service during your visit, and we look forward to welcoming you back to the store next time.— Three Social Media Team
After the samsung shop refused to helo…
After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Rekha! We're delighted Vicki provided outstanding support. Thanks so much for your fantastic 5⭐ review! — Three Social Media Team
It was amazing and with a skilled agent…
It was amazing and with a skilled agent Rahat . Took me through which gave me more confidence with 2 sims operating and a good deal.
17 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for your lovely review, Sarah! 😊 It’s wonderful to know that Rahat made your experience a positive one. -Veronica
Very good service
Very good service, Caitlin explained everything very clearly. Thank you
17 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Jen! 🌷We’re thrilled to know Caitlin made your visit special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
i have been given service by raluca and…
i have been given service by raluca and she was amazing her customer service was really good and i will be back again
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Wow, Mohammad! It feels incredible to know Raluca made everything seamless and ensured a smooth experience. We can’t wait to welcome you back again! -Neha
Réponse de Three UK - 3Store Leicester (Highcross)
That’s impressive, Kranthi 🎯 We’re glad the support felt top-tier and left such a strong impression 🌟 -Arvind
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