This review relates to the Lincoln branch. We were served today by James. Exceptional customer service. No hard sell at all. Actually saved us money across our multiple accounts. Service like that i... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 19 Waterside Shopping Centre, LN2 1DH Lincoln, Midlands, GB
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Lisez les avis des autres
Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not onl... Voir plus
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Really helpful assistant with excellent solution for me.bought a Google pixel 11 phone completed phone contract ,number transfer everything very quickly. Very smooth transaction, now to wait for deliv... Voir plus
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I've been in many times to three and always met with the happiest bunch who go beyond to help with issues, contracts and sorting whatever I've needed!! Huge thank you to Jasmine to has helped me every... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Lincoln
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 19 Waterside Shopping Centre, LN2 1DH, Lincoln, Midlands, Royaume-Uni
- 01522542340
4,9
Excellent
90 avis
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Les gens ont aussi consulté
Réponse de Three UK - 3Store Lincoln
Hi there 🎯 it's fantastic to see our team delivered such top‑tier support 🌟
- Three Social Media Team
This review relates to the Lincoln…
This review relates to the Lincoln branch.
We were served today by James. Exceptional customer service. No hard sell at all. Actually saved us money across our multiple accounts.
Service like that is rare these days.
19 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hey Jon, we're glad to hear James provided such great support during your visit to our Lincoln store and helped you explore options that offered better value across your accounts. Thank you for the feedback. 😊💚
-Three Social Media Team.
Reece is a lovely man and fixed…
Reece is a lovely man and fixed everything for me
18 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Glotaldino, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Reece was able to resolve everything for you and make such a positive difference. We appreciate your feedback.
Three Social Media Team
James fixes my issues every time I come…
James fixes my issues every time I come in.
Hi I went into three today to pay my bill I spoke to James we had a love and this and a bit of a banter with each other and with Harvey as well every time I go in there I like the lads they are friendly and they're like to have a laugh and joke and I do as well it's nice to have a banter with them and we're talking to him about Harvey and his and his rabbit and he didn't know nothing about the movie and the famous actor who played it so I had to explain to him so now he knows but all in all all the people I go in there they're always friendly and if we have a problem they'll sort it fear which Harvey has done twice for me and they're a friendly lot of people that's why I like going in there once a month and give them hell because I like to give him a band bit of a bantering and they love it and I love it they're good lads highly recommend going into the shop even it's just for the bantering as well it's you got to have a good sense of humor that's it.
18 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hello Barry, we're pleased James has been able to help during your visits and ensure everything is taken care of. Thank you for your 5 ⭐ review. - Three Social Media Team
I went into store today and spoke to…
I went into store today and spoke to Reece. I had an issue with my apps not updating. He helped me set up an apple account to rectify this issue and was very polite and helpful
7 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hey Agnes! We're so pleased to hear that Reece was able to assist you with your app update issue and provide such polite and helpful service! It's great to know everything was sorted for you.
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Drew was great helped get us a working…
Drew was great helped get us a working SIM card ! A true asset to the store.
3 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Ernest, we're pleased to see Drew's support made an impact. Moments like these highlight the dedication of our teams, and we're grateful you took the time to leave a review. 💜
Three Social Media Team
Had an issue with spam adds on phone…
Had an issue with spam adds on phone but James sorted it super quickly.
1 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That's brilliant, Dawn 🌟 We're pleased James got to the heart of the issue and had everything back on track in no time 💙
- Three Social Media Team
Réponse de Three UK - 3Store Lincoln
Hi there ✨ Jasmine clearly made an impact. Thanks for the lovely shout‑out 💙
- Three Social Media Team
Great customer service
Great customer service. Jasmine was great in helping us get the better deal and service
29 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Lily, thank you for sharing your feedback. We're pleased to know Jasmine made such a positive impression and helped identify the right solution for you. Thanks again for taking the time to leave a review, and have a great day. 💜
Three Social Media Team
Fantastic
Fantastic, helped me when online and phone call centre couldn’t. 10/10
29 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That's impressive, Stephen 🎯 We're pleased the team could succeed where other routes had fallen short. Your 10/10 speaks volumes 💙
- Three Social Media Team
I've been in many times to three and…
I've been in many times to three and always met with the happiest bunch who go beyond to help with issues, contracts and sorting whatever I've needed!! Huge thank you to Jasmine to has helped me every year and always found amazing deals! Thank you!
19 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Geoghegan, your message means a lot. Knowing Jasmine and the rest of the team consistently go the extra mile for you is exactly what we aim for. Thanks for being with us.
– Three Social Media Team
Jasmine
Great swift service from Jasmine. Good value for money and extremely friendly service
19 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi there, thank you for reviewing us. It is wonderful to hear that Jasmine looked after you so efficiently and provided such a welcoming experience. We are glad you are happy with our competitive pricing too.— Three Social Media Team
Really helpful assistant …
Really helpful assistant with excellent solution for me.bought a Google pixel 11 phone completed phone contract ,number transfer everything very quickly. Very smooth transaction, now to wait for delivery of phone
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Jacqueline, thanks for the amazing feedback. We’re happy to hear that you have been provided with exceptional assistance, right from choosing your new device to getting everything set up and transferred without any hassle and in no time.
– Three Social Media Team
Very friendly helpful staff,Jasmine was…
Very friendly helpful staff,Jasmine was very good at explaining and talking us through options available to us.
You wouldn't get this level of service on line.
Face to face is so much better and easier to deal with.
We will definitely come back in the future
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thank you for the great shout‑out, Robert! Jasmine’s dedication truly made a difference, and it’s wonderful to know everything was handled smoothly. We can’t wait to welcome you back again.-Three Social Media Team
Went to Three to get a new phone.
Went to Three to get a new phone.
Great service from Jasmine.
Nice to have face to face contact :)
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thank you for sharing your experience, Carla! It's wonderful to hear that you received great face-to-face service from Jasmine at our store while getting your new phone. 🥰 - Three Social Media Team
Came in too sort my phone out and saw…
Came in too sort my phone out and saw Scott, he sorted it very quickly really nice man
10 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That’s so wonderful to hear, Gwenda! 🎉 Scott really is a star, and we’re thrilled he could get your phone sorted so quickly for you. Thanks for sharing the love! ☺️ — Three Social Media Team
Dropped my phone in the river and was…
Dropped my phone in the river and was super worried but I saw Harvey and Scott who put my mind at ease and got me a new phone sorted. Super happy
9 août 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thank you for the lovely review, Mark. We’re glad Harvey and Scott were there to support you and get your new device sorted without any hassle. 😊 – Three Social Media Team
I appreciate the service we had at the…
I appreciate the service we had at the shop. Jasmine is so kind and helpful. Thank you
25 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Tina, we are glad to hear that you had a great experience during your shop visit and that Jasmine looked after you with such kindness. It is wonderful to know you received such helpful support from her. — Three Social Media Team
Thank you Jasmine for your excellent…
Thank you Jasmine for your excellent customer service. It was really appreciated.
25 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Oriachim, we are glad to hear that Jasmine looked after you so well and provided such excellent care during your interaction. It is wonderful to know her support made a positive difference for you. — Three Social Media Team
Great service thankyou for your help…
Great service thankyou for your help Jasmine
25 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
This made our day 🌈 Toni. We’re pleased Jasmine delivered such top‑tier support 🌼
- Three Social Media Team
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