Excellent service. Fast and efficient. Answered the three questions that I had attended for. Spoke with Lewis instore and continued as a customer again.
L'entreprise a répondu
Établissement
Changer d'établissementUnit M 17A Foyleside Shopping Centre, 19 Orchard Street, BT48 6XY Londonderry, North, GB
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Lisez les avis des autres
I came in today with intention of getting a phone and Sean who was more than brillant helped me get my new phone, helped me set it up i was that happy leaving i brought my fiancee in 1 hour after i ha... Voir plus
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I was seen and attended to by a young lady called Ashley who wentover and above to help me She explained things very clearly in language I could understand Unfortunately we did not go with 3 as... Voir plus
L'entreprise a répondu
The advisor in store Sean was really helpful he gave me multiple options and ultimately gave me the best deal on my new iPhone and sim plan, as well as this I also took out the home broadband which he... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Londonderry SC
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit M 17A Foyleside Shopping Centre, 19 Orchard Street, BT48 6XY, Londonderry, North, Royaume-Uni
- 02871 266684
4,8
Excellent
38 avis
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Super experience with Sean
Sean was absolutely brilliant ive been into this store so many times to try and resolve my issue with my phone and finally after speaking to Sean on the phone last week he told me to come in store and he helped me resolve my technical issue with my phone and I will be back again next week to get an additional sim with him. He's fantastic and deserves a promotion.
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Annette, we’re glad that Sean stepped up and sorted everything out for you so smoothly. It's wonderful to hear that his guidance completely turned things around after your previous visits, and we're delighted to know you are returning to set up your next account with him. Thank you for sharing this fantastic feedback! 😇 - Three Social Media Team
Excellent service
Excellent service. Fast and efficient. Answered the three questions that I had attended for. Spoke with Lewis instore and continued as a customer again.
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi there, thanks for the fantastic feedback. We’re delighted to hear that Lewis at our store provided clear support and helped you with all your queries, making it easy to continue with us confidently. – Three Social Media Team
Excellent in store experience
Sean was extremely helpful and he gave me a package that suited my needs and provided me with the best value. I will absolutely be back and cannot recommend Three enough.
10 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Wow, Paul! Your review is next level awesome! 🎉 Huge shout out to Sean for making it unforgettable. 😉 — Three Social Media Team
Réponse de Three UK - 3Store Londonderry SC
Hi Erin, we are absolutely delighted by this feedback! Lewis was brilliant at making you feel welcome and providing such a wonderful experience.— Three Social Media Team
The staff Lewis and Madison were very…
The staff Lewis and Madison were very helpful explaining everything so kindly. So nice to get very helpful staff.
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Thank you so much for the amazing review, Angela! 🌟 We’re thrilled that Lewis and Madison took such excellent care of you. -Veronica
Time for an upgrade!
I was well overdue for an upgrade and went into the Foyleside store. Sean was an absolute star, he made the process so easy and I walked out with a brand new phone, cheaper contract and much better off!
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Thanks for the brilliant review, Jessica! We’re delighted that Sean was able to get you a new device and a more cost‑effective plan with ease at our Foyleside branch. 🌟 -Veronica
Extremely helpful
I was seen and attended to by a young lady called Ashley who wentover and above to help me
She explained things very clearly in language I could understand
Unfortunately we did not go with 3 as it didn’t offer what we needed but Ashley recommended we use Vodafone as it is full fibre to the house and is part of the company
Otherwise I would have gone for EE
I felt extremely valued as a customer and would highly recommend using 3 if it has what you need
Thank you Ashley
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Brighdin,
It's so lovely to hear how well Ashley looked after you and explained everything so clearly 😊. Even though Three wasn’t the right fit this time, it’s great she still guided you to the best option. Sounds like you felt really valued during your visit. Thanks for sharing your kind words about her. -Kashish
Sean THREE Store Derry GET HIM A PROMO
I came in today with intention of getting a phone and Sean who was more than brillant helped me get my new phone, helped me set it up i was that happy leaving i brought my fiancee in 1 hour after i had left she upgraded to the Iphone 17 pro max and we also chose to go with the Three broadband. Thanks very much Sean 10/10 Help Get this man a promo ASAP Three 😁😁
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Boom 💥 Ciaran, we're thrilled that Sean's spot-on care for your setup inspired you to bring your fiancée back for an iPhone 17 Pro Max upgrade and broadband setup. Your high praise for his stellar work means a lot, and we wish you both smooth moments ahead 🌸 -Arvind
The advisor was very knowledgeable and…
The advisor was very knowledgeable and went through everything I needed to know. Great experience and I would definitely recommend Three!
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Lucy, thanks for sharing this — really lovely to hear your advisor took the time to walk you through everything so clearly. Great to know the experience felt smooth and reassuring, and that you’d happily recommend Three to others. -Shivam
Sean was very helpful in store today…
Sean was very helpful in store today and helped to get me the right sim only plan for a price that best suited my budget and needs. I will be back again in 12 months to renew my sim plan. I’m very happy with the Three network.
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Maurice, it’s great to hear Sean was able to help you find a SIM only plan that suits both your budget and needs, and that you’re happy with your experience and the Three network overall. We look forward to welcoming you back when it’s time to renew. -Kishan
Excellent experience in store
I had a great experience in store today with the advisor Sean,he was extremely helpful and patient with me in doing the data transfer, he sold me a new phone and helped me move across to the three network and also gave me an excellent deal on the broadband and an additional SIM. I'm very happy with the service I received in store today and I will be back again.
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Stephen, it’s fantastic to hear Sean made your visit so worthwhile, from helping with your setup to making the switch smooth and straightforward 😊 it’s great to know everything came together well, including your new phone, broadband and SIM, and that you felt well supported throughout. We look forward to seeing you again in store. -Shivam
Maddison was extremely helpful and…
Maddison was extremely helpful and friendly she advised me on the best possible data plan to suit my needs and helped me to significantly reduce my overall monthly cost and saved me money. I will be back again soon for more products.
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Thank you, Sowunmi, for such a fantastic review! We're really pleased to hear that Maddison was able to guide you and your partner to the right deals and provide clear answers to your questions. Your recommendation means a lot to us. 😇 -Prabhjeet
Ashley was great made everything so…
Ashley was great made everything so easy and saved me a lot of money
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Woodrow, thank you for the amazing ⭐⭐⭐⭐⭐ rating. We’re delighted to hear Ashley ensured the whole process was smooth and supportive, and that his help brought you some brilliant savings. -Maryalex
Store Advisor was very helpful
The advisor in store Sean was really helpful he gave me multiple options and ultimately gave me the best deal on my new iPhone and sim plan, as well as this I also took out the home broadband which he offered for an extremely competitive price. He was very kind and patient with us and helped us to set up the new device and do a data transfer for us and set up the home broadband hub for us too. We will definitely be back in the future.
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hey Rebecca, you’ve made us smile big! Sean turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of the team for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 -Kashish
Sean was just wonderful to deal with
I was in with Sean yesterday i took out business broadband and a sim but decided to cancel for personal reasons, Sean was extremely helpful and patient with me, he helped me retrieve my PAC code I will definitely consider coming back to Three as a business customer because the advisor Sean was just so so helpful i really appreciate the time and effort.
24 avril 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
That’s the essence of outstanding service! A big thanks to Sean for making your visit truly memorable. Already excited to welcome you back and deliver another experience that shines just as brightly! -Ashifa
Wait a go! Ashley cool work!!! Bravo
The lovely sales assistant Ashley was fantastic I didn't know how I easy I could actually connect my entire home and phone life so easily into one package . fantastic service ...highly recommend
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Love hearing this, Laura! Fantastic that Ashley helped you connect everything so smoothly. 🥰 -Ayesha
The interaction with Sean was…
The interaction with Sean was excellent. He was more than useful,and friendly.
10 avril 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Love hearing this, Hugh 💫 We're delighted that Sean provided such remarkable and attentive support while ensuring everything was sorted just the way you needed. Here's to great things ahead 💙 -Arvind
Sean was lovely ,he helped me get the…
Sean was lovely ,he helped me get the right phone for what I needed it for at the right price. He couldn't help me enough , he offered me broadband at a discounted price ,whoch I would have gladly taken if I was not still in contract with another provider. But overall great customer experience.
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Thank you for taking the time to share this wonderful feedback, Gary! We’re so pleased to hear that Sean guided you so well, helped you choose the perfect device, and went the extra mile to explore additional options with you. -Afaq
Great service from Ashley and Lewis
Great service from Ashley and Lewis. Really clear communication and talked me through everything and got me sorted for me!
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Thank you for taking the time to leave this feedback, Conor! 🙌 It’s great to hear that Ashley and Lewis supported you so well and guided you through everything from start to finish. 😊 -Veronica
Lewis really helps me out great service
Lewis really helps me out great service
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store Londonderry SC
Hi Ash! We’re delighted that Lewis provided outstanding support. Thanks so much for your fantastic review! -Neha
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