Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Voir plus
L'entreprise a répondu
Me and my family were helped by Paris and she was amazing! She really knew her stuff and sorted us with a great deal incl. new sims/esims. She was really easy to chat to and get all our questions answ... Voir plus
L'entreprise a répondu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store N'castle (N'humberland)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Royaume-Uni
- 01912612867
4,9
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Peter is professional and clear about…
Peter is professional and clear about the WiFi router and data plan. The whole process is clear and accurate, he is really helpful and friendly.
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi there 🎯 We’re glad Peter’s expert guidance and clear layout regarding the router and data plan ensured a completely smooth experience. Here’s to smooth moments ahead 🌸 -Arvind
Excelent service from Peter
Excelent service from Peter. Very helpful. Well done.
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Margaret, that’s brilliant! We’re thrilled to hear that Peter made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi there, a very friendly and highly professional standard of care was delivered to ensure you had a great experience, and we truly appreciate your excellent feedback. -Kishan
Peter provided excellent service and…
Peter provided excellent service and advice! Thank
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Joseph, it is brilliant to hear that you had such a great experience during your recent interaction. We are incredibly glad Peter could step in to guide you through your choices and provide such stellar support. -Shivam
Had a great experience today was made…
Had a great experience today was made very smooth and easy by Peter
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Divine, it is wonderful to hear that your experience today went so smoothly and comfortably. We are incredibly glad Peter could step in to guide you through everything and make the whole process completely effortless. -Shivam
Réponse de Three UK - 3Store N'castle (N'humberland)
Big shoutout to Paris for turning customer service into a full-on positive experience. Your feedback means a lot ☺️ -Neha
Great customer experience
Peter was absolutely lovely and gave fantastic service, helping me choose the right option for my needs and walking me through every step in detail.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Oh wow, Elson! Thank you for sharing your thoughts about Peter. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — VodafoneThree Social Media Team
Amy always helps me
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hello Janice, we appreciate your feedback. It is great to hear that you always receive helpful service from Amy. -Kishan
Peter was amazing and helped me with…
Peter was amazing and helped me with all my enquiries.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Thank you so much, Nancy and Graham. We’re delighted to hear Peter was amazing and helped with all your enquiries. Your kind words mean a lot. -Ayesha
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey there! 🎊 Great to hear. Hats off to Peter for making the experience epic. Your feedback means a lot to us! -Neha
Amy is class
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Tony, we’re thrilled Amy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Peter was great today
Peter was great today, very knowledgeable & helpful, thankyou
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi there, your words truly spotlight Peter's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Came into store for the second time and…
Came into store for the second time and spoken to Aaron again and he helped me with all my inquiries regarding the phone and how to work with some of the features 10/10
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Ken, we appreciate you taking the time to leave this. Fantastic to hear Aaron supported you again and explained all the features so well. -Shivam
Amy always helps me shes good at her job
Amy always helps me shes good at her job
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Julia, thank you for sharing this. We’re happy Amy is always there to help and delivers great service. -Ayesha
Interaction was lovely
Interaction was lovely, Peter was cery helpfull and patient , will be coming again.
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
We really appreciate your feedback, Alan. It’s great to know you had a lovely experience and that Peter took good care of you. Looking forward to seeing you again. -Ayesha
Aaron was a big help when I felt lost…
Aaron was a big help when I felt lost since I factory reset my phone and managed to get it all back by some miracle
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Susan, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Aaron was able to make your experience smooth and enjoyable. -Neha
Came into store to speak to Aaron about…
Came into store to speak to Aaron about my phone due to it acting up over the course of weeks which made it very hard for me and my hearing aids but Aaron and Amy went above and beyond to help me and make sure I wasn't going to have any more trouble
Thank you again
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Mary, thanks for sharing this fantastic 5⭐ review. We're glad Aaron and Amy were able to give you the care and attention you needed after dealing with those long‑running device issues. It’s great to know everything is functioning properly for you now. -Maryalex
Réponse de Three UK - 3Store N'castle (N'humberland)
Amazing to hear, Harith. Aaron will be thrilled with that 10/10. Thanks for sharing the love. 😇 -Ayesha
Came into store looking for a better…
Came into store looking for a better deal than EE and O2 and the gentleman Aaron that I spoken with today was very polite and tried his hardest to fine a package that was right for me I’ll definitely be back with my friends and family
TOP LAD
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Aram, it is good to hear that Aaron provided such a helpful experience when you visited us to compare options. We appreciate you choosing to stop by and look forward to seeing you and your group next time. -Kishan
Amy was really good great service been…
Amy was really good great service been coming to her for 10 plus years
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
We’re honored by your continued trust in Amy’s expertise and the support, Tony. Your years of loyalty are the highest compliment 💖, and we’re pleased to know every visit leaves you feeling valued. Excited to welcome you back soon ☺️ -Ashifa
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.