Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
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Lisez les avis des autres
Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Voir plus
L'entreprise a répondu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
L'entreprise a répondu
Aaron was super helpful, i was nervous coming ina nd it was so easy, would absolutely recommend
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store N'castle (N'humberland)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Royaume-Uni
- 01912612867
4,9
Excellent
195 avis
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Les gens ont aussi consulté
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Alma, we truly appreciate your kind words about Tommy. ⭐ Thank you for taking the time to leave this review. -Neha
Aaron was a good customer service rep
Aaron was a good customer service rep. He handled my case with ease and made me happy. Thank you.
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Fantastic stuff, Temilola! We’re so glad to hear that Aaron were excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Paris was great sorted out roaming on…
Paris was great sorted out roaming on my accounts
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Thanks for the great feedback, Dee. We're really pleased to hear Paris was able to step in and get everything sorted for you. -Ashifa
Paris was great I'd give 10 stars if I…
Paris was great I'd give 10 stars if I could
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Even if the system capped it at 5, your feedback is a perfect 10 to us. We’re thrilled that Paris made your experience remarkable. Thank you for sharing, your kind words, Alan. -Ashifa
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Hassananaw, that’s incredible! We’re happy to know Amy gave you such excellent support. 🌟 -Veronica
Its a wonderful experience every time i…
Its a wonderful experience every time i go there. Staff name Lauren she’s so kind and helpful and a nice way to guide.amazing experience 👍🏻
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Labeed, thank you for sharing this amazing 5⭐ review! We’re thrilled Lauren gave you such a fantastic experience. -Veronica
Great service
28 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey.
Thank you. We really appreciate your review. -Pete
It was great experience with Aaron
It was great experience with Aaron. Guide us perfectly and given clarity what we needed. Thanks
26 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Thanks for sharing, Shashank. It’s good to know Aaron gave you clear guidance and a smooth visit. Wishing you all the best moving forward 🌻 -Ayesha
Réponse de Three UK - 3Store N'castle (N'humberland)
Hello Susan, it is wonderful that Tommy offered the top-tier assistance you were looking for and we are delighted that you enjoyed such a smooth interaction with our team. -Kishan
Thanks to Aaron we have solved all the…
Thanks to Aaron we have solved all the problems we came in with.
24 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Gareth, 💫
It’s wonderful to know Aaron could assist and leave you feeling satisfied. Your feedback is truly appreciated! -Shivam
Can into store today for some…
Can into store today for some assistance in regards to my phone ans saw Aaron who was very patient and was very helpful and was wonderful to speak
18 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Irene, it’s great to hear that Aaron provided such attentive support and made your visit feel comfortable and easy. Thank you for the wonderful 5⭐ review! -Afaq
Great service from Jasmine helping me…
Great service from Jasmine helping me set up my new phone
14 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Thank you so much for the amazing 5 ⭐ review, Mary 🌟 We're thrilled that Jasmine could assist with your new phone setup. Enjoy every moment with your new device 😊 -Arvind
Aaron was great
Aaron was great. Extremely helpful and kind. I was at the Newcastle Northumberland street store.
13 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Daniel, thank you for sharing this feedback 🌟. We’re delighted Aaron gave you such excellent support during your visit to our Newcastle Northumberland Street store 💙. -Shivam
Lauren in the northumberland street…
Lauren in the northumberland street store has been fantastic helped me pick a new phone and also set it up for me
12 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Wow! 🎉 Amazing, Colin! It’s great to know that Lauren was super helpful to you at our Northumberland street store. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish
Three shop. Northumberland Street, Newcastle.
The store assistant that dealt with me (Aaron) was extremely helpful and efficient in setting up my new phone.
9 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Keith, we’re delighted to hear Aaron provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your phone setup quick and stress free. Your kind words mean a lot to us ☺️ -Neha
Jasmine customer skills
I was greated by jasmine who helped me out by getting my SIM card and offered me a WiFi hun which was amazing of her she had great customer service skills and supper friendly
6 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hi Nathan! It’s fantastic that Jasmine made you feel welcome and ensured you were all set with your connectivity. We’re glad the support with your home internet options made a positive impression. -Kishan
We were assisted by Lee he could not…
We were assisted by Lee he could not have been more helpful, we were advised by a friend to use 3 and it was a great service definitely use them again 5 * service 👍
5 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Angela, we’re delighted Lee made your visit straightforward and positive. It’s great to know a friend’s recommendation led you to us, and the experience matched your expectations. ☺️ -Prabhjeet
Happy with staff jasmine
4 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
We love hearing this, Kevin. We’re thrilled that Jasmine was able to give you great support and make your visit seamless. 😊 Thank you for your lovely review. -Neha
Excellent service from Jasmine
Excellent service from Jasmine, helped with broadband. 5 stars
4 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Hey Donald! Jasmine is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Very helpful, patient and transparent
Jasmine ( a trainee) took on the mantle to serve us the moment we got into the shop. She listened to our query and although it was frustrating skipping through multiple deals, she was still quite patient and nice about it. Explained the whole thing to us and gave us what we felt was the best deal. Will be staying with 3 for a long time now due to this experience. Hope everyone has such a wonderful experience as I did. I’m happy with the service I got in store and the deal I was offered. I switched from the other provider so quickly. PS: I was most impressed as she was very transparent with price increases and how to cancel should we wish to, this is something my precious provider simply hid till it was too late. 5 star
1 février 2026
Avis spontané
Réponse de Three UK - 3Store N'castle (N'humberland)
Five ⭐ has never felt so rewarding. It’s fantastic to hear how attentively Jasmine supported you and how confidently she guided you through every step. We’re glad she made such a strong impression. Knowing that this experience encouraged you to stay with us means a lot, and we truly appreciate you taking the time to share it. Justice 🙌✨ -Manavata
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