In the store today with Mark and he got me set up with a cracking deal on a new phone. I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower tha... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 21 The Abbey Centre, Longwood Road, BT37 9UH Newtownabbey, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasi... Voir plus
L'entreprise a répondu
I came in to price for a new iPhone as I was due an upgrade. I received great customer service where I was informed of my contract options and went through my previous contract to see if I required an... Voir plus
L'entreprise a répondu
Absolutely brilliant experience with Three from start to finish! I recently purchased a new phone and the whole process was seamless, quick, and hassle-free. The staff were incredibly helpful, knowled... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Newton Abbey
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 21 The Abbey Centre, Longwood Road, BT37 9UH, Newtownabbey, North, Royaume-Uni
- 02890851615
4,9
Excellent
78 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Reliable
Mark Was very help full made me feel That I important to Three He has Brilliant Skills At Customer service I Am Very Happy With Three Thank You Sooo much .
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
That’s amazing, Esther! We’re happy to hear that Mark provided outstanding support. Delivering excellence in every experience is always our priority. -Manavata
Sorted my bad signal issue.explained…
Andy Sorted my bad signal issue.explained everything in detail, upgraded my package and sold me a better phone
7 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey Heather, thank you so much for your amazing review! We’re super happy to know Andy made such a difference for you. 🌟 Wishing you a lovely day! ☺️ -Kashish
Extremely patient and concise…
Extremely patient and concise explanation and help with what I thought was going to be very difficult upgrade! Huge thanks and a big relief... Many thanks to Andrew
30 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Thanks for the amazing 5 ⭐ review, Tracey! We are glad Andrew got your upgrade sorted and made everything feel very easy. Have a wonderful day! -Manavata
We were in three at the moment…
We were in three at the moment transferring our broadband from Virgin and have been looked after so well by Hannah. She has handled the whole process very quickly and has provided a great service with a lovely smile. I would definitely recommend Three to everyone. Thank you Hannah for all your help. We very much appreciate it.
17 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey Ruth, thank you for the 5 ⭐ review! We’re delighted to hear that Hannah made your experience fabulous. See you again soon! -Afaq
Good service
Clear and concise information and best package deal, also support with updates.
16 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Thank you for your 5 ⭐ review, Christine! It's always lovely to read such thoughtful feedback. -Suhaas
Very knowledgeable and friendly staff.
11 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hello Stephen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service
Lovely guy. So helpful, not pushy at all. Great service.
11 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
This is lovely to hear, Margaret. Thanks for taking the time to share your experience with us ☺️ -Jade
Found the best deal for me and really…
Found the best deal for me and really helpful
6 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi.
Thanks! Your review is really appreciated. -Pete
I visited the 3 shop in the Abbey…
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasing home internet and two new phone sim only accounts which were all great value for money. Thank you Andy for making my purchase sensible and easy. Mark
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Lois was exceptionally helpful
13 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Thanks for this fantastic 5⭐ review, Louise. We appreciate you taking the time to send this over! Well done Lois 🎉 -Jade
Very helpful Andy is a great help in…
Very helpful Andy is a great help in the Three shop with us being older and not great with technology 10/10.
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
That's really wonderful to read, Joan. We're glad you felt comfortable and that Andy was able to explain everything in a clear intuitive way :) -Scott
Réponse de Three UK - 3Store Newton Abbey
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Absolutely brilliant experience from mo
Absolutely brilliant experience with Three from start to finish! I recently purchased a new phone and the whole process was seamless, quick, and hassle-free. The staff were incredibly helpful, knowledgeable, and genuinely took the time to guide me toward the best deal for my needs without any pushy sales talk.
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Réponse de Three UK - 3Store Newton Abbey
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Renewed our contracts without any…
Renewed our contracts without any issues and cheaper. Also got a sim for my mifi , another great deal.
3 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Thanks for this amazing 5⭐ review, William. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Had a great experience at the three…
Had a great experience at the three store in the abbey center today. I had a question about my bill and Mo and Andy couldn't have been more helpful in answering my questions and helping. 5* service.
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Ciara, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Réponse de Three UK - 3Store Newton Abbey
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.