I received such a lovely welcome from Rebecca today. She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more. She did a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG Nottingham, Midlands, GB
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Lisez les avis des autres
Tom was brilliant he walked me through the upgrade options for my phone. We settled on the pixel 10a and he also helped me transfer everything across to the new phone. Brilliant service.
L'entreprise a répondu
After contacting the Business Broadband team for help with our charity’s 5G equipment, they suggested I visit our nearest store. Danny in the Nottingham Store was fab, from listening to the problem we... Voir plus
L'entreprise a répondu
Excellent service from helpful & knowledgeable Michaela. She sorted out a new contract for us which was better than the one we found on the Three web site. The process was thoroughly explained & sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Nottm (Clumber Str)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG, Nottingham, Midlands, Royaume-Uni
- 01159506434
4,8
Excellent
50 avis
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Tom was brilliant he walked me through…
Tom was brilliant he walked me through the upgrade options for my phone. We settled on the pixel 10a and he also helped me transfer everything across to the new phone. Brilliant service.
6 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hi Lou, thanks for sharing the lovely review. We’re glad to hear that Tom explained your options clearly, offered excellent guidance, helped you choose a device that suited your needs, and completed the transition to your new phone without any hassle.
— Three Social Media Team
Customer service was good
Customer service was good. Michaela was very helpful and informative.
6 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hey Emily, thank you for sharing this feedback! 😊 We’re thrilled that Michaela gave you such a fantastic experience. – Three Social Media Team
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hi there 👋 it is fantastic that our colleague shared such expert knowledge and top‑tier guidance 🚀 -Arvind
The staff were amazing Asia and…
The staff were amazing Asia and Michaela were brilliant, and Asia sorted everything for me and my wife as being an oldie I'm not so good with these things. Perfect
Thanks ladies
14 juin 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
That’s fabulous, Wayne! We’re delighted to hear that Asia and Michaela provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Neha
Ellen and and Tom both very friedly and…
Ellen and and Tom both very friedly and helpful,knew their stuff well and got my wife and I sorted. thanks
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hello John, we appreciate you taking the time to share the excellent assistance you and your wife received. It is wonderful to hear that our team members were both welcoming and knowledgeable during your interaction. -Kishan
Danny made my life incredibly easy
Danny made my life incredibly easy, sorted my issue out in minutes. Highly recommend!
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
That's impressive, Harry. We're super happy to hear that Danny gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Ellen was really helpful and patient
Ellen was really helpful and patient. I am very pleased with her as a advisor, provided the best customer service.
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Thank you for the 5⭐ review, Sumi! We truly appreciate you sharing your experience. It’s wonderful to hear you received outstanding care. -Neha
Professional, kind and knowledgeable
I received such a lovely welcome from Rebecca today.
She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more.
She did a little investigating as to why my phone had 2 sim cards and sorted the issue i've been having with my monthly data allowance.
She is a credit to your company and is truly a star 🌟
Big thanks Rebecca
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hi Jill, this is such lovely feedback to read! Rebecca clearly went the extra mile to look into the issue and get everything sorted for you. Thanks so much for sharing your experience 🌟 -Samad
Asia was very very helpful
Aisa was very helpful in helping me and my partner set up our broadband and resolve all the issues we encountered online and in other stores so was so refreshing to finally have good service when dealing with setting it all up.
26 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Thank you, Archie, for sharing such wonderful feedback! We’re delighted to hear that Aisa provided clear guidance and made the whole process smooth for you and your partner. Delivering reliable support and ensuring everything works as it should is exactly what we aim for. 😇 -Prabhjeet
Fabulous and professional services from…
Fabulous and professional services from the staffs especially thanks to Ellen for your patience and help !!AAA++++
24 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Woohoo 🎉 David, Great to know the team offered such standout support and that Ellen added such steady care to make your experience shine ❤️ Wishing you smooth moments ahead ✨ -Arvind
Steve and thin was amazing helped me…
Steve and thin was amazing helped me with my ringtone phoned customer service for us and that was frustrating
14 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Thank you for sharing your experience, Barry. It’s great to hear that Steve and the team were so supportive, especially when helping with your ringtone. -Afaq
Came in for help with my phone and…
Came in for help with my phone and spoke to Josh he gave me excellent service and made my experience nice and comfy will be returning to see Josh when my contract is ready to upgrade
13 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hey Melvin, you’ve just made our day ✨ Josh offered calm, attentive support and made everything feel easy. We’ll be glad to welcome you again when it’s time to upgrade ❤️ -Arvind
Tom helped me get the virus off of my…
Tom helped me get the virus off of my phone. Brilliant service. I came in with several viruses and malware on my phone but tom quickly and efficiently got rid of them and my phone back up and running quickly!
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Thank you for taking the time to share your experience, Paul! We're thrilled to hear that Tom was able to sort out the issues on your device so quickly. It’s great to know your phone is running smoothly again. -Afaq
I came in wanting a new unlimited data…
I came in wanting a new unlimited data sim for my old mifi box. Tom was very fast efficient and helpful in getting it set up for me. Brilliant service couldn't have asked for more.
7 avril 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Delivering seamless solutions is what drives us. We're thrilled Tom could get your mifi up and running with ease, Christine. Thanks for sharing your experience! -Ashifa
Very helpful and explained things very…
Very helpful and explained things very well
28 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Thank you, Julie! We’re so pleased to hear that our team made everything clear and straightforward for you. Knowing that the support you received left you feeling confident is exactly what we strive for. 😇 -Prabhjeet
Great service from Tom and maryam
24 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Lovely to hear, Bob, that Tom and maryam provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 -Ayesha
Makela was brilliant and very helpful…
Makela was brilliant and very helpful today.
She is a Legend in customer service support.
21 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
That’s brilliant Jon. Thanks for shining a light on Makela’s support 🚀 Feedback like yours keeps us pushing for top tier service every day. -Arvind
Danny in the Nottingham Store was fab
After contacting the Business Broadband team for help with our charity’s 5G equipment, they suggested I visit our nearest store. Danny in the Nottingham Store was fab, from listening to the problem we had to offering advice/solutions. It’s great to have such support on hand when we need it.
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
We couldn’t be happier knowing you’re smiling, Colin! Your appreciation of Danny’s efficiency means so much. What a joy it was to serve you at Nottingham! -Ashifa
Register my App
Danny in the Three shop was helpful. I came in to get help with getting on my Three app and he got me registered. He was a great help.
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Hi Dinesh, thank you for taking the time to leave such a wonderful 5⭐ review! Danny’s expertise and kindness truly shone through, and we’re thrilled he was able to get the app sorted so smoothly for you. -Neha
Steve helped me get back online when I…
Steve helped me get back online when I had issues with my
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Nottm (Clumber Str)
Love hearing this, Reza 💫 We’re delighted that Steve provided such great support and got your connection back up and running just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind
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